Something was missed accidently and after 2 call it was arranged to do the job. But what made my experience the most was natasha who answers all calls rings people books you in an generally deals wi... See more
Location
Switch locationUnit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We used this company through an insurance claim.once insurance were involved it was swift and professional service all the way to completion. Kind and caring staff who kept me up to speed with where t... See more
Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... See more
Company replied
Friendly and reliable, great communication from start to finish, the two men that dropped the courtesy car and then collected it were both really nice and explained everything really well. Car looks g... See more
Company details
About Fix Auto UK - Fix Auto Wrexham
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, United Kingdom
- 01978 661 507
4.7
Excellent
310 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient, keeps the customer informed
My car needed some insurance repairs, Fix Auto Wrexham collected my car from my home and left my courtesy car, they sent regular texts, and phone calls were dealt with efficiently and politely, my car was repaired and returned 2 weeks later, very pleased with their service.
A problem arose around 6 weeks after my repair, a message appeared on the dash saying 'service side detection system' and the blind spot detection stopped working. FixAuto agreed to take the car in to check, reset the system for me (even though they said it probably wasn't caused by the original repair), and even provided a courtesy car while it was with them. If it was possible to give six stars here I would. Great service from a great company!
January 29, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to leave us a review and share your positive experience. It's great to know that you found our service efficient, polite, and helpful throughout the repair process. We appreciate your kind words and will share them with our team.
Car looked like new
I was sent by my insureres, they did a great job on my car, no complaints. I was given a lovely new SUV hire car, the only complaint being they wouldnt let me keep it lol. Would highly recommend.
January 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to leave us a five star review. We are pleased to hear you were happy with the service provided. We strive to ensure our customers have a positive experience, and it's great to hear that you were satisfied with the work done on your car and the courtesy vehicle.
Excellent communication and customer…
Excellent communication and customer service along with an excellent repair.
January 27, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you taking the time to leave us a five star review. We appreciate you taking the time to share your positive experience.
Auto Fix Wrexham
The experience I have had with Auto Fix Wrexham has been brilliant. Through correspondence, delivery, service & ongoing updates. The courtesy car was excellent too and would highly recommend them
December 13, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to leave us a 5-star review. We are pleased to hear you had a positive experience with our service, including the courtesy car. We appreciate your recommendation.
Communication excellent .Car appears to…
Communication excellent .Car appears to have had some really expert work done .However inside of cR wzs unclean on pickup and some broken parts left on back seat. Shame we couldn't give 5 stars ...shrewsbury
January 13, 2025
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to leave us a review and for your kind words about the quality of our work. We are sorry to hear about the cleanliness of the car upon pickup and the broken parts left on the back seat. We will take your feedback seriously and strive to improve our processes to ensure a more pleasant experience for all our customers.
Car was returned with broken glass…
Car was returned with broken glass inside car.Window seal was not fitted correctly.Returned with door panel not replaced,now awaiting replacement-why return the car if work wasnt finished?
Their customer services have not replied to my complaint. Very poor workmanship and no desire to address my issues.
I would therefore not recomend this repair garage.
January 6, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Hi Mr Roberts. Really sorry to hear that everything is not right with your vehicle. Management has tried on a number of occasions to contact you ref the issues mentioned but have not been able to get hold of you, could I ask that you call our office so someone could discuss this further with you. Many Thanks.
Very good service
Very good service . Door to door delivery quick work my car went in the garage on the 17th December and I had it back on the 7th January which I thought was good considering there was Christmas and New year in between.
December 17, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to share your feedback. We are pleased to hear that our team was able to get your car back to you in a timely manner, especially given the Christmas break. We strive to provide efficient and a reliable service, and your review confirms we met your expectations.
Good clear communication and first…
Good clear communication and first class repair
December 20, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to leave us a review
Not a single complaint
Not a single complaint, professional, courteous kept me informed throughout, excellent repair work couldn't have asked for more
December 18, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
We appreciate you taking the time to share your feedback and leaving us a five star review. It means a great deal to us to know our commitment to professional and courteous service, along with excellent repair work, met your expectations. We strive to provide the best possible service to every customer, and your review confirms we're on the right track. Thank you again for your review.
Excellent service and a first class…
Excellent service and a first class repair. I was surprised how quickly the job was completed and I was back on the road with minimum delay.
December 16, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
We are pleased to hear you had a positive experience and appreciate your feedback. We strive for excellence in our repairs and efficient service, so we're delighted to hear we met your expectations. We are glad to have helped get you back on the road quickly.
Excellent service friendly + polite …y by
Excellent service friendly + polite staff.courtsey car delivered as time specified also my car delivered when repaired.
December 5, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for your 5-star review. We are pleased to hear you had such a positive experience with our service, from the friendly staff to the timely delivery of your courtesy car and repaired vehicle. Your comments will be shared with our team.
Faultless!!
Superb service. FixAuto kept to their stated timescale for every part. They collected on time and returned the car within the expected time. In the meantime they carried out what seems to be a perfect repair.
December 13, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for your taking the time to leave a review and 5-star rating. We are pleased to hear you had such a positive experience with our service. We appreciate you taking the time to share your feedback. We strive to provide timely and high-quality repairs, and it's rewarding to know we met your expectations.
Efficient service
Efficient service. Kept me up to date regularly with what was happening with my car by phone and txt. Collected my car and returned with no problem. I would highly recommend.
November 5, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Miss Clayton
Thank you for taking the time to leave a review and a 5-star rating. We are pleased to hear that you were happy with the service and communication throughout the process. We appreciate your recommendation and will pass your comments on the our team.
Fantastic company
Fantastic company , could not fault them at all , keep me up dated on what was happening with my car , staff were brilliant t too , so helpful and polite
November 18, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for your kind words and taking the time to write a review. We are pleased to hear you had a positive experience with FixAuto Wrexham. Your feedback is important to us and passed on to all members of our team.
Should you ever require our services again please do not hesitate to contact us.
My Poorly Audi…
FixAuto kept me informed about my vehicle throughout. Initially they said it would take around 10 days but actually it took 6 weeks due to waiting for a part for the wing mirror, not their fault. I am pleased with the work they have completed though. They were very courteous and helpful.
November 12, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Hi Mr Buttery. Thank you for your review and feedback. Apologies for the delay on the repairs but as you say unfortunately the parts delay was out of our hands but we really appreciate your patience and understanding and really good to hear you are happy with the work carried out and the service we gave. Many Thanks.
Kept informed every step of the way
Kept informed every step of the way
And a nice finish ! Like it never happened!
Well done fix auto 👍
November 11, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Hello Mr. Evans
We appreciate your kind words and are glad to hear you were kept informed throughout the process. We strive to provide a seamless and high-quality experience for our customers.
Should you ever require our services again in the future please do not hesitate to contact us.
Was dealt with in a polite and
Was dealt with in a polite and courteous manner both by phone text and in person. Was kept up to date with progress of repairs. Was also given reasons for delay in vehicle being booked in
November 1, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Allcock
We appreciate you taking the time to leave us a review and are glad to hear that you had a positive experience. We strive to provide excellent customer service at all times.
Excellent service
Excellent service, good communication with really nice people to speak to. Nobody wants their car to be damaged but Fixauto took some of the pain out of it
October 31, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Lloyd
We appreciate you taking the time to write a review and are glad to hear you had a positive experience. We strive to make the repair process as smooth as possible.
Excellent service will be recommending…
Excellent service will be recommending you 👍
October 21, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Lloyd-Jones
We are pleased to hear you had a positive experience. We appreciate your kind words and recommendation.
The work was carried out well
The work was carried out well, the initial booking in and follow ups were great, and once the car was ready the delivery offered was prompt and efficient. What let me down a little was the finer details, the vehicle cleanliness on the outside was not well presented, still a bit of tape residue on the window surround, a small bit of over spray on the top of the window, not a deal breaker and can be removed but should not have been there, and the tyre after being fitted to the newly repaired wheel, was not cleaned ( tyre lube from fitment) not a deal breaker however I would have thought on a freshly repaired wheel some more attention to the finer details would have been welcomed. All in all the repairs were done well, and parts assembled well, just some more attention to detail would have earned 5 stars.
October 17, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Hi Mr Ineson. Thank you for your review. Really sorry to hear about the slight issues with the repairs as you state these are minor issues but they should have been picked up. If ever you want to call in for us to carry out a full clean on your vehicle please get in contact and we can arrange this. It was really good to hear that the repairs carried out and the service you had was all to your satisfaction. Many Thanks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.