We had the car taken in for repairs after it was damaged by another vehicle. The whole process was smooth and quick. They had someone drop off a courtesy car and take our car away to be fixed. It was... See more
Location
Switch locationUnit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... See more
Company replied
I cannot rate Fix Auto highly enough through what can be a very stressful experience. My car was collected and I was kept informed throughout the repair process by Natasha. My car was returned, lovely... See more
Company replied
Car was taken in through the insurance. Nice polite gentleman came to collect & drop off courtesy car, came at time specified. Was kept informed by text message as to how work was coming along...... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, United Kingdom
- 01978 661 507
4.7
Excellent
305 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Car was returned with broken glass…
Car was returned with broken glass inside car.Window seal was not fitted correctly.Returned with door panel not replaced,now awaiting replacement-why return the car if work wasnt finished?
Their customer services have not replied to my complaint. Very poor workmanship and no desire to address my issues.
I would therefore not recomend this repair garage.
January 6, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Hi Mr Roberts. Really sorry to hear that everything is not right with your vehicle. Management has tried on a number of occasions to contact you ref the issues mentioned but have not been able to get hold of you, could I ask that you call our office so someone could discuss this further with you. Many Thanks.
Very good service
Very good service . Door to door delivery quick work my car went in the garage on the 17th December and I had it back on the 7th January which I thought was good considering there was Christmas and New year in between.
December 17, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to share your feedback. We are pleased to hear that our team was able to get your car back to you in a timely manner, especially given the Christmas break. We strive to provide efficient and a reliable service, and your review confirms we met your expectations.
Good clear communication and first…
Good clear communication and first class repair
December 20, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to leave us a review
Not a single complaint
Not a single complaint, professional, courteous kept me informed throughout, excellent repair work couldn't have asked for more
December 18, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
We appreciate you taking the time to share your feedback and leaving us a five star review. It means a great deal to us to know our commitment to professional and courteous service, along with excellent repair work, met your expectations. We strive to provide the best possible service to every customer, and your review confirms we're on the right track. Thank you again for your review.
Excellent service and a first class…
Excellent service and a first class repair. I was surprised how quickly the job was completed and I was back on the road with minimum delay.
December 16, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
We are pleased to hear you had a positive experience and appreciate your feedback. We strive for excellence in our repairs and efficient service, so we're delighted to hear we met your expectations. We are glad to have helped get you back on the road quickly.
Excellent service friendly + polite …y by
Excellent service friendly + polite staff.courtsey car delivered as time specified also my car delivered when repaired.
December 5, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for your 5-star review. We are pleased to hear you had such a positive experience with our service, from the friendly staff to the timely delivery of your courtesy car and repaired vehicle. Your comments will be shared with our team.
Faultless!!
Superb service. FixAuto kept to their stated timescale for every part. They collected on time and returned the car within the expected time. In the meantime they carried out what seems to be a perfect repair.
December 13, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for your taking the time to leave a review and 5-star rating. We are pleased to hear you had such a positive experience with our service. We appreciate you taking the time to share your feedback. We strive to provide timely and high-quality repairs, and it's rewarding to know we met your expectations.
Efficient service
Efficient service. Kept me up to date regularly with what was happening with my car by phone and txt. Collected my car and returned with no problem. I would highly recommend.
November 5, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Miss Clayton
Thank you for taking the time to leave a review and a 5-star rating. We are pleased to hear that you were happy with the service and communication throughout the process. We appreciate your recommendation and will pass your comments on the our team.
Fantastic company
Fantastic company , could not fault them at all , keep me up dated on what was happening with my car , staff were brilliant t too , so helpful and polite
November 18, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Thank you for your kind words and taking the time to write a review. We are pleased to hear you had a positive experience with FixAuto Wrexham. Your feedback is important to us and passed on to all members of our team.
Should you ever require our services again please do not hesitate to contact us.
My Poorly Audi…
FixAuto kept me informed about my vehicle throughout. Initially they said it would take around 10 days but actually it took 6 weeks due to waiting for a part for the wing mirror, not their fault. I am pleased with the work they have completed though. They were very courteous and helpful.
November 12, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Hi Mr Buttery. Thank you for your review and feedback. Apologies for the delay on the repairs but as you say unfortunately the parts delay was out of our hands but we really appreciate your patience and understanding and really good to hear you are happy with the work carried out and the service we gave. Many Thanks.
Kept informed every step of the way
Kept informed every step of the way
And a nice finish ! Like it never happened!
Well done fix auto 👍
November 11, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Hello Mr. Evans
We appreciate your kind words and are glad to hear you were kept informed throughout the process. We strive to provide a seamless and high-quality experience for our customers.
Should you ever require our services again in the future please do not hesitate to contact us.
Was dealt with in a polite and
Was dealt with in a polite and courteous manner both by phone text and in person. Was kept up to date with progress of repairs. Was also given reasons for delay in vehicle being booked in
November 1, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Allcock
We appreciate you taking the time to leave us a review and are glad to hear that you had a positive experience. We strive to provide excellent customer service at all times.
Excellent service
Excellent service, good communication with really nice people to speak to. Nobody wants their car to be damaged but Fixauto took some of the pain out of it
October 31, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Lloyd
We appreciate you taking the time to write a review and are glad to hear you had a positive experience. We strive to make the repair process as smooth as possible.
Excellent service will be recommending…
Excellent service will be recommending you 👍
October 21, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Lloyd-Jones
We are pleased to hear you had a positive experience. We appreciate your kind words and recommendation.
The work was carried out well
The work was carried out well, the initial booking in and follow ups were great, and once the car was ready the delivery offered was prompt and efficient. What let me down a little was the finer details, the vehicle cleanliness on the outside was not well presented, still a bit of tape residue on the window surround, a small bit of over spray on the top of the window, not a deal breaker and can be removed but should not have been there, and the tyre after being fitted to the newly repaired wheel, was not cleaned ( tyre lube from fitment) not a deal breaker however I would have thought on a freshly repaired wheel some more attention to the finer details would have been welcomed. All in all the repairs were done well, and parts assembled well, just some more attention to detail would have earned 5 stars.
October 17, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Hi Mr Ineson. Thank you for your review. Really sorry to hear about the slight issues with the repairs as you state these are minor issues but they should have been picked up. If ever you want to call in for us to carry out a full clean on your vehicle please get in contact and we can arrange this. It was really good to hear that the repairs carried out and the service you had was all to your satisfaction. Many Thanks
Great customer service
Great customer service. All staff extremely helpful. Would highly recommend.
October 11, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mrs Evans
Thank you for your kind words. We are delighted to hear that you had a positive experience and found our staff helpful. We appreciate you taking the time to leave a review.
Highly recommend
My car went here due to someone crashing into me. They were very quick organising for car to go in. Great at communication and regular texts with updates. Car looked brand new and clean inside
October 10, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
We are pleased to hear about your positive experience and thank you for taking the time to leave a review. We appreciate your kind words about our quick response, communication, and the condition of your car. We strive to provide excellent service and are happy to hear we met your expectations.
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Ms. Brazier. We appreciate you taking the time to write a review and are glad to hear that you found our service helpful, prompt, and informative.
Good communication
Good communication. They picked my car up and dropped it off. Lovely courtesy car. They said 7 days, but it was done the next day. Would definitely recommend 👌
October 1, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
We appreciate taking the time to write a review and are pleased to hear you had a positive experience with our service. We strive to provide excellent customer service and are pleased you found our communication, courtesy car, and turnaround time to be satisfactory.
Great service
My insurance company had my car fixed with Fix Auto in Wrexham after my husband had a minor bump in our car. Everyone I dealt with was polite and helpful and my car was collected on the designated day we had agreed. I was supplied with a very nice courtesy car which I had for just over 3 weeks while my car was being fixed.
I was kept up to date on where it was up to every week and when I had my car delivered back to me, it looked great and has been fixed to a high standard.
The work done comes with a lifetime guarantee too which is great.
Overall I’m very happy with the service we received from Fix Auto. Thank you.
September 23, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mrs Ellery
Thank you for your positive review and for taking the time to share your experience. We're delighted to hear that you were happy with the service you received, including the courtesy car and the communication throughout the repair process. We appreciate your feedback and are glad that you are pleased with the quality of the repair work. Your kind comments will be shared with our team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.