We had the car taken in for repairs after it was damaged by another vehicle. The whole process was smooth and quick. They had someone drop off a courtesy car and take our car away to be fixed. It was... See more
Location
Switch locationUnit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB
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See what reviewers are saying
Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... See more
Company replied
I cannot rate Fix Auto highly enough through what can be a very stressful experience. My car was collected and I was kept informed throughout the repair process by Natasha. My car was returned, lovely... See more
Company replied
Car was taken in through the insurance. Nice polite gentleman came to collect & drop off courtesy car, came at time specified. Was kept informed by text message as to how work was coming along...... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, United Kingdom
- 01978 661 507
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Ok….
Used fix auto as insurance company provided them. Repair work to quarter panel and rear bumper is ok but over spray on rear door will need to be polished out. Not ideal.

Reply from Fix Auto UK - Fix Auto Wrexham
insurance repair
the service from start to finish was excellent , a young man called Morgan , very professional at his job , came to my property to finish the work on my vehicle was excellent , I can only praise you all for an excellent job .Thankyou, P Harding .

Reply from Fix Auto UK - Fix Auto Wrexham
You provided a prompt and professional…
You provided a prompt and professional service, you gave me regular updates on the repairs to my car and provided me with a car whilst you repaired my car. The car came back clean and tidy and the repairs were A1. I could not tell that the car had been repaired. Thanks for doing such a great job that was professional and prompt.

Reply from Fix Auto UK - Fix Auto Wrexham
Excellent repair to 2 new doors
Excellent repair to 2 new doors. Had an issue with keyless entry malfunction when I picked up the car, which was resolved swiftly. No complaints..

Reply from Fix Auto UK - Fix Auto Wrexham
Very satisfactory
Very professional. Very transparent. Good service. I was kept informed at regular intervals of the work progress on my car. Staff both at the call reception (Lauren) and the delivery driver (Roy), were polite, efficient and friendly. Job completed to a good standard. I received a spotless courtesy car. Also when my own car was returned to me after repair, it appeared very neat and clean.
Thank you, mych appreciated.

Reply from Fix Auto UK - Fix Auto Wrexham
Fix auto had my audi for around 6…
Fix auto had my audi for around 6 weeks. Not there fault as were awaiting parts. They kept in touch at every step and sorted out a courtesy car which was great. My car came back like new. The only thing i was a little annoyed about was the fact that (its not a big deal) they only washed one side of my car. I got it back clean on one side and dirty the other. The repairs were gret though so id definitely recomend them.

Reply from Fix Auto UK - Fix Auto Wrexham
Service top notch Fix Autoalong with expert…
Service top notch along with expert workmanship. Customer service second to none, polite and extremely helpful. Would recommend 100%. 😃

Reply from Fix Auto UK - Fix Auto Wrexham
Very Smooth and Professional
From pick up of my vehicle to its return the experience was smooth and I was kept up to date on where the repair was up to. My only gripe would be the amount of time taken but I suppose it is to be expected.

Reply from Fix Auto UK - Fix Auto Wrexham
Brilliant service from initial comms…
Brilliant service from initial comms and arranging collection right through to return of my vehicle. Regular updates on progress throughout the work including keeping me updated on any delays due to waiting for parts to be supplied. Vehicle returned looking as new with no signs whatsoever that it had been involved in an accident.
I simply cannot fault the service.
Thank you to everybody involved.

Reply from Fix Auto UK - Fix Auto Wrexham
Auto fix gave a great service and…
Auto fix gave a great service and looked after my car for nearly 2 weeks!
They fixed all the damage and gave me daily updates. I would highly recommend due to their fast service and communication

Reply from Fix Auto UK - Fix Auto Wrexham
Great service
Great service . Good communication. Customer driven. Door to door delivery.

Reply from Fix Auto UK - Fix Auto Wrexham
Excellent service car was picked up on…
Excellent service car was picked up on the day I requested my car looked like new also car was valeted car was ready to be picked up by myself the time I requested

Reply from Fix Auto UK - Fix Auto Wrexham
Excellent friendly service
Excellent friendly service. Regular updates and work completed to the highest standard.

Reply from Fix Auto UK - Fix Auto Wrexham
Very good job
I waited three weeks and was a bit disappointed that it took so long but when I saw the car after picking it up I understood why it took so long the effect was stunning with a clear conscience I can recommend Fix auto to everyone it was worth waiting so long thank you

Reply from Fix Auto UK - Fix Auto Wrexham
I was sent to this company by my…
I was sent to this company by my insurance company.
My car was picked up by this company. I was notified every step of the journey of my car repairs. When my car was ready they delivered my car back to my home.

Reply from Fix Auto UK - Fix Auto Wrexham
Efficient, keeps the customer informed
My car needed some insurance repairs, Fix Auto Wrexham collected my car from my home and left my courtesy car, they sent regular texts, and phone calls were dealt with efficiently and politely, my car was repaired and returned 2 weeks later, very pleased with their service.
A problem arose around 6 weeks after my repair, a message appeared on the dash saying 'service side detection system' and the blind spot detection stopped working. FixAuto agreed to take the car in to check, reset the system for me (even though they said it probably wasn't caused by the original repair), and even provided a courtesy car while it was with them. If it was possible to give six stars here I would. Great service from a great company!

Reply from Fix Auto UK - Fix Auto Wrexham
Car looked like new
I was sent by my insureres, they did a great job on my car, no complaints. I was given a lovely new SUV hire car, the only complaint being they wouldnt let me keep it lol. Would highly recommend.

Reply from Fix Auto UK - Fix Auto Wrexham
Excellent communication and customer…
Excellent communication and customer service along with an excellent repair.

Reply from Fix Auto UK - Fix Auto Wrexham
Auto Fix Wrexham
The experience I have had with Auto Fix Wrexham has been brilliant. Through correspondence, delivery, service & ongoing updates. The courtesy car was excellent too and would highly recommend them

Reply from Fix Auto UK - Fix Auto Wrexham
Communication excellent .Car appears to…
Communication excellent .Car appears to have had some really expert work done .However inside of cR wzs unclean on pickup and some broken parts left on back seat. Shame we couldn't give 5 stars ...shrewsbury

Reply from Fix Auto UK - Fix Auto Wrexham
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