Fix Auto UK - Fix Auto Wrexham Reviews 305

Vehicle collected as promised. I then received regular text messages with updates on progress of the repairs and next steps.
When I called to obtain a rough idea for completion of the work, Natasha was very helpful and very polite!
Work completed to a very high standard.

Really great communication by text and phone . Home collect and return service was fab. Repairs excellent . Highly recommend wrexham branch and the team there

Had another car go into side of my car, fix auto in wrexham collect my car kept me updated with everything n brought it back to me.
Staff on phone very polite n friendly as we're the person who collected n return my car.
My car looks brand new, im very happy with it

Amazing service my car looks so good

Very helpful despite problems with courier losing parts replacement which meant another 4 wks wait for part to be made again.

When vehicle finally collected it stilll took 5 weeks to completionthough the work was exemplary on return of the vehicle.

Staff were always courteous and polite.

I would like to support other reviews by starting with the quality of the repair to the bodywork of my mini, which, from what I can see so far is excellent. Unfortunately I also have to support the reviews that mention how long they take to complete work once an insurance company have authorised them. In my case I was told as the car was drivable, it was not a priority and they were very busy. The car was booked in three weeks after the accident. They then rearranged it and as I was going on holiday for 10 days, it was booked in for 7 weeks after the initial claim. It took them a further 18 days to repair and return the car. My biggest gripe is I was told via text my car had been repaired later Thursday afternoon, just before 5pm and it was to be washed and returned the next day and it was after 3pm when the car was returned the next day. I had a hire car with Enterprise and as Fix Auto recorded the repair as complete on the Thursday, Enterprise insisted the hire car was returned to them on the Friday. I was in work away from Wrexham and this led to me having to rearrange work and other arrangements. I feel this was unnecessary and not to the terms of my replacement car being issued under the insurance. So all in all, great repair, not so fantastic service for a hassle free experience.

Quality of work and friendliness of staff very good. However very slow initiating and completing repair. My vehicle required small dent on wheel arch, booked in early on date requested, work was not started until later in week. Waited a week after repair for paint shop. Without vehicle for exactly 3 weeks.

I was blown away with the service provided they collected the vehicle from Conwy text message every day with the progress deliverd back.
They repair was faultless.
The cost for the repair was way less than other quats
What an absolute pleasure to deal with such a professional company.

Great customer service from all the members of the team, immaculate work repairing the car, communication throughout was excellent. Could not recommend Fix Auto Wrexham enough for any work! Many thanks!

Was contacted within 24 hours of them being informed I needed help. Date fixed easily. When I arrived seen to immediately and everything explained. Replacement car was clean and again everything explained clearly. Timescale was given for repairs but car was ready before and they delivered to my home address repairs perfect very pleased with job and service

I found Fix Auto, very good, kept me informed along the way, dropped courtesy car off at one place of work and exchanged my car back at my other place of work. Also fixed another bodywork problem I had which was not on insurance claim, and gave me a very reasonable quote.

Very helpful in correcting a fault. Great service when delivering a courtesy car and delivering our repaired car.
Would thoroughly recommend them

Great service. Did a lovely job touching up my Skoda Enyaq paintwork under their lifetime warranty. Easy to contact and pleasantly helpful staff.

Fantastic service. I arranged my repair through the insurance, they managed to get me in super quick with very little wait list compared to other garages. They have done a superb job on the car it looks like new considering the damage to it was so bad. Left my car looking like it did on the same day I bought it. They even dropped my car off at home once repairs were done, so pleased with everything. Thank you so much 😊

Arranged through car insurance. Service was excellent throughout, and the standard of workmanship outstanding. My car was returned to me vacummed and washed. Recommended.

Arranged through my car insurance.. My car was collected and delivered back. The parts took a awhile to get but they text me a few times a week with updates.

Arranged through our Insurance company following an accident. They were superb throughout. Collecting and returning the car to the car rental company, so we were never without a car. Constant updates to the repairs. On return you could tell this was a top quality repair by tem. Highly recommended.

Great service from Fix autos,
Richard and the guys were so helpful.
Definitely recommending to friends and colleagues
Thank you Richard

I'm so very pleased with this company.there excellent.from picking my car up.at the time they said.and keeping me informed as to what was happening with the repair. I can only say.there a very professional family business. And the work on the car was 100%