I can't recommend Fixings Warehouse in Charing highly enough. Every visit has been a great experience. The staff are incredibly friendly, knowledgeable and always happy to help, whether you're aft... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited Maidstone branch in Aylesford and was served by Tom. Not only did he give me excellent directions on how to find the branch at the telephone he was able to source just the part I needed to r... See more
Company replied
I was trying to find a particular electrical screw and had driven to practically every DIY store in Kent with no luck. I was then told to try Fixings Warehouse in Ashford. They did not sell exactly w... See more
Company replied
Unbelievably good value. This was a firm I had never heard of. The cost of deck tape was so much cheaper than anywhere else I thought that despite good reviews it might be a scam. I needn't have worr... See more
Company replied
Company details
Written by the company
Fixings Warehouse was founded in 1992, and in 2017 we celebrated 25 years in business. Trading from a small industrial estate in rural Pluckley just outside Ashford in Kent, the business grew steadily until 2000 when it simply outgrew its premises and a second unit was opened in Ashford. A new flagship store at the top of nearby Charing Hill was opened in 2002 and was followed by a branch in Maidstone in 2005 which has now moved to larger premises in Aylesford. Servicing both trade and retail customers, Fixings Warehouse staff have full training and in-depth product knowledge. You can browse the products before you buy, as stock is not hidden behind a trade counter. However if you are outside of our catchment area we are very happy to take either website or telephone orders which if placed before 2pm will be despatched the same day.
Contact info
Selecta House, Charing Hill, TN27 0NL, Charing, United Kingdom
- 0333 404 7777
- online@fixingswarehouse.co.uk
- fixingswarehouse.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it would be very difficult to better this product.
i already knew that the product i bought BEDEK barn paint was a top quality item .but the item was very competitively priced . it arrived very promptly and was excellently packaged.
Brilliant service
The website is very easy to use and my order was delivered very quick. Cheap prices, would 100% recommend and will use again.
Halagon light bulb
Item arrived van on day stated,
Well packaged satisfied thank you bb
Excellent customer service
I didn’t know this place was here. My Mum and I saw it whilst going for a walk. They had exactly what I needed (had been planning to go somewhere else) and the guy that served us was really really helpful. I popped back the next day to get more items and the same guy served me. Again really helpful and friendly. Wish I had taken his name. My family will definitely be using them from now on. Thank you!

Reply from Fixings Warehouse
A STAR SERVICE - TOP GUYS
Great service - collected returns asap and shipped the new ones very quickly

Reply from Fixings Warehouse
Unbelievably good value
Unbelievably good value. This was a firm I had never heard of. The cost of deck tape was so much cheaper than anywhere else I thought that despite good reviews it might be a scam. I needn't have worried, I was emailed courier details and tracking number and was able to confirm the goods were actually on their way. I will certainly use Fixings Warehouse again

Reply from Fixings Warehouse
Fast shipping
Ordered some blades and they where the most competitive and delivered next day

Reply from Fixings Warehouse
Easy online ordering and great next day…
Easy online ordering and great next day delivery and brilliant customer service with phone call to say delivery had been made and where the goods had been left.

Reply from Fixings Warehouse
The couriers managed to burst a tin of…
The couriers managed to burst a tin of varnish within the initial packaging and repacked/boxed the remaining items minus the varnish. A call to fixings warehouse to inform them of the situation resulted in a replacement being organised immediately without the need of send photo evidence or proof. It’s a common issue apparently but the response from fixings warehouse definitely is not in my experience and puts them a class above most other stores and it’s a service hard to find. Many thanks Fixings Warehouse

Reply from Fixings Warehouse
Ordered on line and delivered in two…
Ordered on line and delivered in two hours -fantastic!
Chris the Driver -very efficient.

Reply from Fixings Warehouse
prompt services had all that i required…
prompt services had all that i required .great service.

Reply from Fixings Warehouse
Excellent customer service and prompt…
Excellent customer service and prompt delivery.
My order arrived and there were a couple of items that did not match what I had requested. After contacting the customer service team this was quickly resolved and they replaced the items free of charge.

Reply from Fixings Warehouse
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







