I can't recommend Fixings Warehouse in Charing highly enough. Every visit has been a great experience. The staff are incredibly friendly, knowledgeable and always happy to help, whether you're aft... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited Maidstone branch in Aylesford and was served by Tom. Not only did he give me excellent directions on how to find the branch at the telephone he was able to source just the part I needed to r... See more
Company replied
I was trying to find a particular electrical screw and had driven to practically every DIY store in Kent with no luck. I was then told to try Fixings Warehouse in Ashford. They did not sell exactly w... See more
Company replied
Unbelievably good value. This was a firm I had never heard of. The cost of deck tape was so much cheaper than anywhere else I thought that despite good reviews it might be a scam. I needn't have worr... See more
Company replied
Company details
Written by the company
Fixings Warehouse was founded in 1992, and in 2017 we celebrated 25 years in business. Trading from a small industrial estate in rural Pluckley just outside Ashford in Kent, the business grew steadily until 2000 when it simply outgrew its premises and a second unit was opened in Ashford. A new flagship store at the top of nearby Charing Hill was opened in 2002 and was followed by a branch in Maidstone in 2005 which has now moved to larger premises in Aylesford. Servicing both trade and retail customers, Fixings Warehouse staff have full training and in-depth product knowledge. You can browse the products before you buy, as stock is not hidden behind a trade counter. However if you are outside of our catchment area we are very happy to take either website or telephone orders which if placed before 2pm will be despatched the same day.
Contact info
Selecta House, Charing Hill, TN27 0NL, Charing, United Kingdom
- 0333 404 7777
- online@fixingswarehouse.co.uk
- fixingswarehouse.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time I'd used Fixings Warehouse
First time I'd used Fixings Warehouse. I was expecting next day but ordered in the morning and it was delivered just after lunch the same day. All the way from Ashford to Sevenoaks with the M20 being shut, now that's service! Delivery guy was really pleasant too. Will certainly use again.
Substitute product - good customer service response.
Easy ordering. Product arrived as expected but this was a close substitute to the specific code ordered. In most cases this would be fine but not for my particular case. Excellent and attentive customer service response to ensure that this particular issue was sorted without any customer inconvenience.
Would certainly shop with Fixings Warehouse again.
my opinion
haven't used the item yet because of the weather but, if the efficiency of being informed the item has been dispatched and how quickly it arrived i do not think i will have any problems

Reply from Fixings Warehouse
Super product,fast delivery..will buy…
Super product,fast delivery..will buy again.. recommended

Reply from Fixings Warehouse
Excellent service
Excellent service, product arrived the following day after ordering online. Packaged securely and well labelled on outside of box. (5litres Floor Paint)

Reply from Fixings Warehouse
Great service as always
Visited again today needing a special fastener. Excellent service from Ian ... saved the day and enabled me to fix powered gates for a client. Thank you again.
Ian James

Reply from Fixings Warehouse
There was an issue with the delivery
There was an issue with the delivery, not their fault but the couriers, and Fixings Warehouse sorted it out straightaway without question and arranged a replacement next day. Brilliant service, will use again. Thank you.

Reply from Fixings Warehouse
I've ordered online
I've ordered online, and visited the Aylesbury store, a number of times. The service is faultless on both counts.

Reply from Fixings Warehouse
Very prompt delivery thanks
Great service very happy
Great price.
Excellent price for my 5 Lt of Barn Paint. £8 less than Brewers (retail price - I know they give discounts to trade accounts) and delivery to my door.
Will use again.
Would definitely use them again.
Ordered a door knocker over the weekend, got a call on Monday saying there might be a slight delay, however the item turned up on Wednesday.
Would definitely use them again.
TA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







