Fixmybrokenmac Reviews 254

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My Macbook Air would not switch on, was quoted circa £425 from Apple to get it fixed! So booked in my machine for repair at "Fix My Broken Mac" service was great very efficient. My machine was courier... See more

Rated 5 out of 5 stars

I found out about RepairMyMac initally on Google and the reviews were positive so decided to send them my MacBook Pro. All communications were clear and prompt. Will responded to my questions quickly... See more

Rated 5 out of 5 stars

Could not be happier with the service I received. I live locally so dropped off the laptop myself, everyone was very friendly. Received my diagnosis in 2 working days and it took about a week to fix,... See more

Rated 4 out of 5 stars

Highly recommend the team at Fix my broken Mac. Fair pricing and on quote charging. Quickly identified hard disk problem, sorted and replaced. However on return I found battery issues which they had... See more

Company details

  1. Computer Repair Service

Written by the company

We fix Macs, iPhones and iPads and we do it cheaper and faster than Apple. It doesn't matter if you have a brand new Mac or if it is 10 years old. We can offer a 1, 3 or 5 day express service if you're in a real hurry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

254 reviews

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4.7

All reviews

(254)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolute dons when it comes to apple products

These guys are the absolute dons when it comes to repairing macs and the knowledge professionalism they work with is beyond expectation. I would highly recommend them with very reasonable prices and cost effective solutions they're top of their game thank you for your help advice and support - will be bringing my imac next

October 16, 2019
Unprompted review
Rated 4 out of 5 stars

Genuine, straight.

Not as straight forward as originally diagnosed. Eventually had to get a replacement machine. However, Will was straight with me, kept me in the loop, offered a full refund after initial attempt to fix my machine. I hung in there, went for a replacement machine, that Will found for me.
Great packaging, and tracking with UPS. Admittedly painful for a bit, but was pleased at the genuine way Will tried to work something out. Back in the game!

October 14, 2019
Unprompted review
Rated 5 out of 5 stars

As a Print business we've been using…

As a Print business we've been using Fixmybroken Mac for a few years now - Most of our production IMACS have been repaired by Will and his team and we couldn't be happier.
I cant fault Will and his team - Keep up the good work !!!!

October 11, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fast polite and reasonably priced. Impressive customer portal. Highly recommended

October 3, 2019
Unprompted review
Fixmybrokenmac logo

Reply from Fixmybrokenmac

Thanks Terry

Rated 5 out of 5 stars

iPhone and MacBook Pro repair

Diagnosis for my iPhone was spot on and very speedy.
Diagnosis for my MacBook Pro was accurate, on holiday now and will pick it up next week.
Will is very informative and has great customer dialogue.

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Used these guys twice now. They are honest and reasonably priced. Resurviced my mac when the warranty had run out but they still fixed it under warranty. Can highly recommend them. Friendly and easy to communicate with.

September 29, 2019
Unprompted review
Rated 5 out of 5 stars

I must say I was delighted with the…

I must say I was delighted with the personal service that I received. I live in Scotland and spoke to Will on the phone. I trusted him and felt that the service would be fantastic. I must say everything worked like clockwork and I would recommend fixmybrokenmac to others very satisfied customer

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Good helpful chat on the phone. Diagnosed the problem immediately. This was good because it was different to what I thought the problem was. Fast, efficient courier service. Good value. Very happy.

September 24, 2019
Unprompted review
Rated 5 out of 5 stars

Jargon free and sound advice.

Very good service, as a 'non techy' mac user I found these guys explained everything jargon free. Good notifications on the progress of the work I need done on my mac and overall a great customer experience.

September 23, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, team instil confidence and trust with each client. Certainly recommend to anyone with a Mac, iPhone or iPad.

Third time I’ve used this company and pleased with the repair.

September 15, 2019
Unprompted review
Rated 5 out of 5 stars

I've been a mac user for over twenty…

I've been a mac user for over twenty years, and have had to involve repair people a long the way. I have been over the moon with the service I've received from 'Fixmybrokenmac. Everything from engineers that really know a mac and don't just fit new parts like most other companies do, good turnaround time to ciollection and delivery. This time it was a MacBook that needed repairing, I received trusted advice and fair pricing. I will be using this company again whenever the next breakdown happens. And yes, I will tell all my mac user friends about this company.

September 12, 2019
Unprompted review
Rated 4 out of 5 stars

My MacBook was unwakeable

My MacBook was unwakeable. I thought it would cost me an arm and a leg to fix or that I may need a new one. It is now working just as before but is quite old so I may still need a new one anyway. iPod Classic also mended. Went to Apple first but they called it VINTAGE! And chased me off down towards the Digbeth area where I found refuge at 3 Gibb St, B9 4AA.
Thanks

September 12, 2019
Unprompted review
Rated 5 out of 5 stars

My Mac was completely broken and after…

My Mac was completely broken and after receiving a very expensive quote from
Apple I decided to give Fix my broken Mac a try. The total for repairing was a fraction of the price apple were quoting and my Mac was fixed in a few days!

September 9, 2019
Unprompted review

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