They made contact and continued updating me via WhatsApp which was very straightforward. All the arrangements for sending my iPad to them for replacement of a faulty USB C port and battery were flawle... See more
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Company details
Written by the company
"At FixMyBrokenScreen, we repair and recycle Apple Watches, iPads, MacBooks, and smartphones. Our team specialises in advanced screen repairs that many other companies don’t offer. You can easily book a repair online for our postal service or visit our store in London to have your device fixed."
Contact info
23 whitechapel road, E1 1DU, London, United Kingdom
- 020 8064 2362
- info@fixmybrokenscreen.co.uk
- fixmybrokenscreen.co.uk
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Hasn’t replied to negative reviews
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iPad with broken screen
iPad with broken screen: online instructions on paying (not expensive !) packaging & postage were very clear & delivery was acknowledged promptly. I was informed when the iPad was repaired & dispatched & received it back within 6 days of sending despite my rural postcode. Very pleased & relieved.
Replaced my broken laptop screen for a…
Replaced my broken laptop screen for a good price and with friendly, helpful service. Would definitely recommend.
MacBook repair
Riffi provided excellent service. They fixed my busted MacBook in 3 days for 1/4th of the price that Apple was quoting. Could not be happier with their services.
Super quick service
Super quick service, fixed my macbook screen and applied a screen protector for far cheaper than other quotes I got, to great standard
Very efficient and professional
Very efficient and professional. Apple quoted me around £500, which I was not prepared to pay. FMBS gave me a new screen and contacted me to offer a new housing as mine was dented, which was showing on the screen too. They did this and sent the Macbook back and I got it the next day in my original packaging.
Very impressed with the efficiency, it was collected Monday, received by them on Wednesday and I got it back on Saturday morning
Great service, totally trustworthy, highly recommended
Great service - very knowledgeable and helpful staff.
Trustworthy - this is the second time I’ve had my iWatch4 glass replaced - my fault for cracking the screen both times.
This time glass, LCD and battery replaced.
Great comms as to status etc
Job completed ~2 days ahead of schedule.
Highly recommended !
Can’t fault this service really
Can’t fault this service really. Prompt reply from my enquiry, no surprise extra fees, a really good replacement of my screen for my MacBook Air, good pick up, good delivery, pretty speedy. Overall, really REALLY happy and would recommend.
Perfect repair. As good as new.
Sent off an iPad 11” M2 on Thursday with a broken front glass.
Came back Wednesday and you’d never known it had been broken, let aloner epaired or worked on.
The price is comparable to others. The service however is first class.
Should other family members ever have an “oops” I know for certain where I will be sending the item to.
Cracked screen
Great experience with fixmybrokenscreen. Co.uk. Very satisfied from beginning to end. Great value repair. Easy to arrange. Good communication during repair. Couldn’t be happier.
Highly recommend
Fixed my Apple Watch quickly and to a great standard. Well priced for what was a significant repair. Communication on drop off and pick up was great
Affordable and efficient repair service
I dont know why this place get mixed reviews the website is easy to navigate with a transparent and VERY reasonable pricing system. Dropped my lappie off on Sunday and collected on Tuesday. I opted for the screen and battery replacement all for under £200 and the guy in the shop was brilliant. Its given my 2017 macbook pro a stay of execution for a few nore years. 100% recommended! 🙌
Quick & excellent service
Quick & excellent service, my iPad now looks like new.
Yes and No
iPad battery replacement seems fine but they really need to sort their approach to customer care: rubbish automated answering service (it says stay on the line and someone will speak to you, then the line just goes dead each time), and 'update' emails about when devices are ready for collection are apparently automated but were misleading as not updated at all. And one of the blokes in the shop is obtuse, charmless and plain rude - shame the rest of the business has to be judged by his creepy attitude.
Fantastic Reliable Service
Struggled to find somewhere to send my MacBook Air. Found this company and everything has gone like clockwork - ordered a new screen and paid on the Sunday - item collected by my postman on the monday and back with me one week later all fixed for a fraction of the cost quoted at the Apple Store.
Thanks for providing a very good service and for the communications received to confirm laptop received, being inspected, repaired and then delivered back to me.
Customer service was very good
Customer service was very good with prompt, helpful response to phone calls. My screen was replaced in a couple of days using what I understand was a second hand screen in good condition. The drawback was that Royal Mail next day delivery did not live up to its name. Returning the laptop they failed to use the designated safe place so I had to collect it a day later from a post office.
Great Service value
Great Service value, fast turnaround, and reasonably priced.
Had a replacement screen on my watch
Had a replacement screen on my watch, superb service all round. Great communication throughout, very reasonable pricing and very quick turn around time. Would highly recommend watch is as good as new.
Amazing service
Amazing service. Apple Watch face repaired. Half the price of everywhere else. Watch looks like new. Definitely recommend 100%
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