goodhood.auto Reviews 

246
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

i wouldnt waste my time these people had it booked in weeks friday before bank holiday for starter motor replacement,rang me morning say all mechanics off bad rubbish,then said might be able get me i... See more

Company replied

Rated 1 out of 5 stars

No one showed up or called me for my scheduled appointment. I’ve been getting several maintenance services done by one mechanic and each time something else is wrong with the car. It’s an older car so... See more

Rated 1 out of 5 stars

My car wouldn’t start in a parking lot, so I called and scheduled an appointment for 4pm and was told that I would be contacted by my technician when they were in route to me. 5pm rolls around so I ca... See more

Rated 1 out of 5 stars

I took my car to Fixmycar to address a gear oil leakage issue, lured by their misleading advertisement on social media claiming quality service for those who can afford it. Unfortunately, they not o... See more

Company details

  1. Auto Repair Shop

Written by the company

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1.8

Poor

TrustScore 2 out of 5

246 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(246)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got my car fixed,the Machanic came…

I got my car fixed,the Machanic came out to the location examined my vehicle he told me the price, fixed my vehicle in a timely manner he was very polite and professional I would definitely recommend this service

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

I really felt good about the company…

I really felt good about the company safe Teresa contacted me soon The mechanic was great check all of it My favorite part was after having to leave truck at school over night I didn't have to get it towed to shop plus updated. Regularly USE THEM !

June 10, 2021
Unprompted review
Rated 5 out of 5 stars

Ask for Manuel

Manuel was the best possible solution to the issue I was having. He was polite, prompt & identified the problem quickly. The entire process made me feel comfortable & that my car was in safe hands due to his superior mechanical knowledge. I would definitely recommend him & this company to a friend & will personally use them first.

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

Car was making noise from front left…

Car was making noise from front left wheel. All tests were showing that it could possibly be the wheel bearing. Tobias came out, and found out the last mechanic to work on it, the collision shop on telegraph road, did not put in the brake caliper bolt! He was the most thorough mechanic I have had in a very long time. I would recommend him any day

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

Nothing but Praises

Mechanic was punctual, professional, and knowledgeable, got right to work repair was quickly done, left no signs of a mess when he left. I would most definitely recommend this company and service to anyone looking for auto repairs, and the pricing is acceptable\affordable as well.

June 6, 2021
Unprompted review
Rated 5 out of 5 stars

The technician did an outstanding job

The technician did an outstanding job. He exhibited outstanding interpersonal skills and provided superior customer service. This man deserves a raise and many continued blessings. Will recommend this company to everyone I know.

June 6, 2021
Unprompted review
Rated 5 out of 5 stars

From the beginning of call until James…

From the beginning of call until James left it’s was a wonderful experience. I would highly recommend this company to anyone. I had made several calls knowing what my problem was with my truck and being told I was wrong. So when Eric answered the phone he didn’t get the nicest start to the conversation with me. He listened and didn’t argue what I knew and said yes your right. As a female who works on her own vehicles it can be challenging to reach out to a predominantly male environment. Eric has a great sense of humor and by the time I was getting confirmation of my appointment we were laughing. James was very polite took care of my problem even noticed an issue that needs to be addressed and helped me to understand a time frame on getting it repaired. James is quick and no mess. Truest a wonderful experience from start to finish! Thank you both for helping my stress level go way down! True blessings!

May 29, 2021
Unprompted review
Rated 5 out of 5 stars

Mark is the man

Mark was very knowledgeable he made it look easy lol. He seemed very comfortable and I'll go about his surroundings and the metro Detroit area and he gave very good information that's helpful for the future.

May 25, 2021
Unprompted review
Rated 5 out of 5 stars

My car stopped on me on my way home…

My car stopped on me on my way home from the vet. I know it was the lack of care that I put in my car, I went more than 5 months without changing the oil. Yes I know what you are thinking (girl, why!!!) my dad gave me a whole lesson on why I needed to do it and honestly I just didn’t do it because it wasn’t a priority I kept saying I would but I didn’t. I needed someone to fix it and I couldn’t find anyone that can come quick so I googled it and came across this company. Anthony was great he tried his best to explain it to me so I understood. If you ask me now what it was I still wouldn’t know what to say but I can say it’s fixed now and I will give my car more TLC. I will be recommending this company to all my family and friends.

May 21, 2021
Unprompted review

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