goodhood.auto Reviews 

246
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

i wouldnt waste my time these people had it booked in weeks friday before bank holiday for starter motor replacement,rang me morning say all mechanics off bad rubbish,then said might be able get me i... See more

Company replied

Rated 1 out of 5 stars

No one showed up or called me for my scheduled appointment. I’ve been getting several maintenance services done by one mechanic and each time something else is wrong with the car. It’s an older car so... See more

Rated 1 out of 5 stars

My car wouldn’t start in a parking lot, so I called and scheduled an appointment for 4pm and was told that I would be contacted by my technician when they were in route to me. 5pm rolls around so I ca... See more

Rated 1 out of 5 stars

I took my car to Fixmycar to address a gear oil leakage issue, lured by their misleading advertisement on social media claiming quality service for those who can afford it. Unfortunately, they not o... See more

Company details

  1. Auto Repair Shop

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1.8

Poor

TrustScore 2 out of 5

246 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(246)

1 review in the last 12 months

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Rated 5 out of 5 stars

Philip you're the best technician I ever had

Philip, I just want to take this time out and say thank you so much for servicing my vehicles. You have done such a wonderful job. Most technicians aren't as honest as you. A lot of them are rip offs. You'll prices are reasonable. Thank you again Philip!

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

Philip is a rare technician to find

Philip is a rare technician to find. He is honest, professional and skilful. He just observed the car for a few minutes and said “ the battery is the problem; change the battery and the speed sensor issue will correct” I changed the battery and all the dashboard error lights turned off and speed sensor started working again. Other technicians would sought for ways to extort money from clients, but he didn’t. Thank you Philip.

November 6, 2021
Unprompted review
Rated 5 out of 5 stars

My experience was good

My experience was good. Came out to check my car, on time... before the scheduled time actually. Polite and knowledgeable. Thank you Tobias, good looking out!

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service!

The tech was on time and courteous. Convenient service at almost half the cost of a shop. Will definitely use them in the future for any repairs that may come up.

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

I received service that was not properly done

I received service that was not completely done and no one has called back to try and fix the situation definitely will not be using them and out of 300

*Update*
I have to give it to the manager Eric for reaching out and correcting my situation, anytime I messaged him I always received an response he definitely can get the situation corrected and I’m so appreciative of him and this company so for that I definitely have to give them 5 stars he made sure that I was satisfied with the service, I can’t thank him enough

July 11, 2021
Unprompted review
Rated 5 out of 5 stars

My first time having a mobile mechanic check my car

A tech came out today, Sean Williams-Harris. He took great care of my car and he showed me what was wrong with it. He showed me other things that need replacing due to wear and tear. Great communication before coming to see my car. Very honest and easy to work with.

July 5, 2021
Unprompted review
Rated 5 out of 5 stars

Went From Hot To Cool!

Mr. Nolen did an awesome job on my suv. He was able to get my A/C back functioning properly. He was meticulous in his inspection & honest when giving his analysis/suggestions going forward. I really appreciated his suggestions.

June 27, 2021
Unprompted review
Rated 5 out of 5 stars

I received great customer service and…

I received great customer service and will be referring others to you. Mechanic was quick responding to my service, explained in detail charges and what repairs were needed. So far the vehicle is running good and I will be contacting you for other repairs soon.

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

From the front office staff to the…

From the front office staff to the mechanic, I was extremely pleased with the service and repair work performed. James did a great job! Would definitely not only re-use these guys on my next repair, but also recommend them to any one looking for a mobile mechanic.

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Had an engine misfire issue

Had an engine misfire issue. Took no time for Nolan to confirm his theory. Promised he’d fix it on a specific date and made sure it was even though he had to work at it until 10pm due to a parts mix up by the parts store. I am very grateful for his expertise and steadfastness in getting it done no matter the time of day. Thank You .

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

James is THE BEST!!

James was great!! He was v punctua, ON THE DOT.!!! Very kind man. He came to install a new alternator, but it turned out the problem was just a broken belt that costed me $4.39. So he saved me $195.00 that I will get back when I return the not needed alternator!!
He fixed it in a prompt manner!!
I will DEFINITELY recommend Fix my car to anyone!! Make sure to ask for James!! He is awesome!!!

June 15, 2021
Unprompted review
Rated 5 out of 5 stars

Was on time

Was on time, respectful, and knowledgeable fixed my car within an hour. Pleased customer here!

June 15, 2021
Unprompted review

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