goodhood.auto Reviews 

246
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

i wouldnt waste my time these people had it booked in weeks friday before bank holiday for starter motor replacement,rang me morning say all mechanics off bad rubbish,then said might be able get me i... See more

Company replied

Rated 1 out of 5 stars

No one showed up or called me for my scheduled appointment. I’ve been getting several maintenance services done by one mechanic and each time something else is wrong with the car. It’s an older car so... See more

Rated 1 out of 5 stars

My car wouldn’t start in a parking lot, so I called and scheduled an appointment for 4pm and was told that I would be contacted by my technician when they were in route to me. 5pm rolls around so I ca... See more

Rated 1 out of 5 stars

I took my car to Fixmycar to address a gear oil leakage issue, lured by their misleading advertisement on social media claiming quality service for those who can afford it. Unfortunately, they not o... See more

Company details

  1. Auto Repair Shop

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1.8

Poor

TrustScore 2 out of 5

246 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.8

All reviews

(246)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am so sick and tired of these people

I am so sick and tired of these people. They can’t find the correct parts, I keep rescheduling and they don’t even show up. They don’t even have the courtesy to contact you. I keep going the extra mile. Had to get the parts myself. Rearranged my busy life for them and have been in a rental car for weeks. Which is costing me more money than if they would have just showed up the first time! They obviously do not give a crap about my car or me. I’m done wasting my time with this company.

April 16, 2021
Unprompted review
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Reply from goodhood.auto

We're so sorry you had a bad experience. Can you please share your first name & the mechanic's name with us so we can make it right? Please call/text us on
2147991773, and we will make it right ASAP. We just need to identify your service in the system.

Rated 5 out of 5 stars

FixMyCar mobile mechanics are the way to go!!!

After a little mishap due to scheduling ( not the mechanic himself!) my auto mechanic, Anthony, saved my world!! My car had been sitting for over a year and I really didn't think it would start. He changed the battery and it started right up! He told me the most important things to get taken care of first (oil & gas) and he is sending me quotes for the other items on the list to get the car back in shape for me. Anthony went above and beyond by coming out on his day off to help me out. I now have a new permanent mechanic for my car!

April 11, 2021
Unprompted review
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Reply from goodhood.auto

Thanks Kimberly, we appreciate your patience. Anthony is one of our top technicians and glad that we were able to take care of your car within a reasonable time-frame. We take customer service extremely seriously & working on getting more customer service support over the weekends after hours for added support.

Rated 4 out of 5 stars

Great

James was polite and seemed to do the job well. Was communicative before arriving.

April 10, 2021
Unprompted review
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Reply from goodhood.auto

Hi there, thanks for the review. Anything we could have done to make it a 5/5 service?

Rated 5 out of 5 stars

Love this service!

Love this service!! Second time I've used it, completely satisfied both times. Easy to schedule repair, mechanic was super knowledgeable and professional. Price was very, very reasonable. I tell everyone I know about this, and highly recommend. I'll be scheduling more repairs soon.

April 1, 2021
Unprompted review
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Reply from goodhood.auto

Thanks a ton for being a loyal FMC customer, we really value your opinion, feedback & genuinely want to take care of your car needs in the most convenient & transparent way possible.

Rated 5 out of 5 stars

My first time with the service

My first time with the service, mechanic had little problem that he was able to solve the very next day. He was on time,went right to work,kept update for everything he needed to tell us. I would recommend the service to many,if they ask do I know a mobile mechanic service. I would to recommend the same mechanic to perform work in future for me and my family.

March 20, 2021
Unprompted review
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Reply from goodhood.auto

Hi Johnny, we'd love to take care of your car as well as any of your friends/family cars. Thank you for your business!

Rated 5 out of 5 stars

Nico did a great job!

Nico did a great job, he accommodated my requests and clarified my questions when asked. Thank you for going above and beyond for me & my family!

March 17, 2021
Unprompted review
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Reply from goodhood.auto

We love customers like yourself, Nico is one of our top technicians. Appreciate the good review!

Rated 5 out of 5 stars

Alanzo is one of the best techs ever!!

Alanzo is one of the best techs ever!!! Not only did he school me on my car he schooled me on the best gas stations and oils. He answered all my questions without hesitation i wish I could give him more stars! I will be using him for life for both of my cars. Trust me if I knew what I now know I would of saved a couple hundreds. Alanzo is the real deal definitely without a doubt he knows his stuff. I wished I found him sooners but I'm beyond happy I have him now! I won't mind sharing aslong as he has a slot for my cars. Lol! I Will be referring him to everyone I know.

March 11, 2021
Unprompted review
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Reply from goodhood.auto

Wow, what a great review!! Alanzo is a rockstar technician! Reviews like this allow us to learn about more services we can add (letting you know the best gas stations, fluids for your car, etc). Please feel free to log in to your dashboard & use the Referral code to refer anyone to get $20 for every referral.

Rated 5 out of 5 stars

He was one of the best I’ve ever had…

He was one of the best I’ve ever had work on my car. Very courteous and willing to help do whatever needs to be done. He’s a keeper so make sure you hang onto him. I hope you let him know did he got an excellent review from me.
Thanks again will be using you in the future and asking for him.

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Manuel arrived on time. He was very thorough and explained the problem with my vehicle in detail. He had excellent customer service. I will definitely be using him again.

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Alonzo was very professional and did great work!

Alonzo was very professional and had a great personality. He had my truck up and running in no time. I told him I would request him next time I need a repair. Im very happy with this young mans service and would highly recommend him.

February 24, 2021
Unprompted review

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