Disappointing Experience
I engaged Fixology Technical Services for a substantial home renovation in Jumeirah Village Triangle, Dubai, and unfortunately had a very disappointing experience.
I paid over AED 180,000 for renovation works and consultancy/approval services, but was extremely dissatisfied with the quality of workmanship and overall delivery of the project.
Several items included in the agreed scope were not completed, and I had concerns about the standard of finishing and whether certain materials used matched the brands and specifications originally quoted.
Fixology subsequently refunded AED 20,000 for incomplete works. However, this did not address my concerns about the quality of the work that had already been carried out.
I also incurred an additional AED 10,222 in consultant, Nakheel and Trakhees fees following issues with the planning permit documentation. I am seeking reimbursement of these additional costs.
Based on my personal experience, I would strongly recommend that anyone considering this company carefully reviews the contract, confirms all materials and specifications in writing, and independently checks the quality of work before making payments.
Unfortunately, my experience fell significantly short of expectations, particularly given the amount spent.