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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and encouraging attitudes, making the training process smooth and enjoyable. Many highlight the exceptional service and user experience, noting the clear communication and seamless organization from start to finish. Reviewers frequently mention that the instructors are knowledgeable, patient, and highly skilled, boosting confidence and leading to successful outcomes. The customer service is also highly regarded, with people appreciating the support and guidance received throughout their journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the instructors for... See more

Service

Customers had positive experiences with service, often highlighting the dedication and support received... See more

User experience

Clients share positive opinions on user experience. Customers consistently report an outstanding and seamless... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you have never driven a lorry before and want to go straight from a cat B car license to a class 1 C+E license in less than a month then Flair are the ones to ask. The 15th of July I enquired with... See more

Rated 5 out of 5 stars

I would like to say thank you to Jaki, John and the Flair training team who called me to ensure I was well informed of what to expect for when my training started. I felt very cared for by the team... See more

Rated 5 out of 5 stars

I made the choice to book my class 1 training with Flair even though they weren’t local to me . I stayed in the hotel literally next door to where they are based and it worked out perfect . Absolu... See more

Rated 5 out of 5 stars

I had a fantastic experience with Flair — I honestly couldn’t have asked for a better team. John and Jaki were brilliant throughout the whole process. Always supportive, professional, and full of... See more


Company details

  1. Drivers License Training School

Written by the company

established in 1999 Flair Training is now a market leader in providing all classes of LGV training. We are located in Chelmsford, Essex but also provide courses from Ipswich. We are able to offer several forms of financing for our courses. Uniquely we offer Free retest training if needed on all our Cat C+E courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

484 reviews

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Rated 5 out of 5 stars

Superb experience with Flair Training

I can’t recommend Flair Training highly enough. I completed my Cat C training with them yesterday passing my test first time with no minors!
Jacki and John handle everything from arranging your medical and theory tests to the driver training and tests themselves. It was seamless and they explain and support you every step of the way. The online learning materials for the theory test are great.

My instructors, John for the reversing element and Preme for the driver training were kind and superb instructors who really made you feel like you could achieve a pass and helped to put you at ease.
Thanks Flair for a superb experience.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing LGV C+E Trainer

I passed my LGV C+E test on my first attempt, and it’s all thanks to my exceptional trainer. Their guidance, expertise, and support were outstanding, making the process smooth and confidence-boosting. Highly recommend this company for anyone looking to succeed in their training!

October 6, 2025
Rated 5 out of 5 stars

First time pass with no faults LGV car to C+E pass

Brilliant company guided me from car to C+E licence and I somehow got a no faults drive thanks to LGV driving instructor Preem. I highly recommend this company who arrange everything from the medical to the test day making sure you are as prepared as you can be and the app they use for the Theory information is also amazing and easy to test yourself and progress quickly to test standard thankyou so much

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

From start to finish everything was made clear and taken care of. From the bookings to payments and the training. The training team were supportive and encouraging. Would highly recommend.

September 15, 2025
Rated 5 out of 5 stars

I can't thank you enough to the entire…

I can't thank you enough to the entire flair team. I have recently passed my class 1 test. The entire journey to get the licence from the very beginning was very smooth. All things were coordinated by Jackie and John and my special thanks to my trainers, Preme and Andy. They are really professionals.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Pass

Great service from start to finish, passed class 2 first time thanks to Andy and Preme. Would highly recommend.

September 4, 2025
Rated 5 out of 5 stars

Fantastic company. Excellent trainers.

I had a fantastic experience earning my class 2 licence with Flair. From the moment I stumbled upon their site I knew they were right for me. I like how their prices are set out on the website rather than some companies who don't divulge their prices unless you fill in a contact form. There's no pushy sales technique, just down to earth people who enjoy their work. I also loved the free trial drive option, which really sealed the deal for me. I felt confident that these were the right guys to get me through. I had John for my reversing test and first part of my training, and Preme for the 2nd day of training and test.

I never have enough confidence in myself and before I found Flair I kept thinking there was no way I would ever be able to do it. But everyone was encouraging and patient with me and I ended up passing on my first attempt. My husband is now looking to book up to do his class 2 as well.

I would honestly give Flair 10 stars if I could. If you're on the fence over booking with them I would recommend you go for it. I'm so glad I did.

September 2, 2025
Rated 5 out of 5 stars

Andy is very professional.he was polite…

Andy is very professional.he was polite and friendly very helpful he asked me questions about my previous fails located my mistakes and started to add knowledge and skills on one day.when the exam arrived I delivered,got my C+E licence without a Hustle.

August 21, 2025
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I can’t thank this company enough for helping me achieve my dream of becoming a C+E truck driver! From the very first day, Mr. John (the owner) and Mr. Prem (my amazing trainer) made me feel supported and confident. Every single trainer here is incredibly polite, patient, and genuinely kind-hearted — they treat you like family, not just a customer.

Their training is professional, clear, and filled with encouragement, which made passing my C+E exam not only possible but enjoyable. They go above and beyond to help people like me and so many others who are determined to build a career in trucking.

May God bless this team for their hard work and dedication. I truly appreciate everything they have done for me, and I wish them nothing but continued success. If you want the BEST training and real support, look no further — this is the place to be!

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Masters of their craft.

If you have never driven a lorry before and want to go straight from a cat B car license to a class 1 C+E license in less than a month then Flair are the ones to ask. The 15th of July I enquired with flair and as of today (7th of August) I’m now a qualified class 1 driver. In the matter of a 3 day course I had gone from no lorry driving experience to passing my reversing and main driving test. A big shoutout to both Andy’s, Preme and the lovely people in the office. True masters of your craft, can’t thank you enough.

August 7, 2025
Rated 5 out of 5 stars

I had a fantastic experience with Flair…

I had a fantastic experience with Flair — I honestly couldn’t have asked for a better team.
John and Jaki were brilliant throughout the whole process. Always supportive, professional, and full of encouragement.
A huge shoutout to both driving instructors — Andy and Andy — who were incredibly patient and gave clear, practical advice that really boosted my confidence on the road.
Also, the reversing instructor (sorry I forgot his name!) was amazing — calm, friendly, and made the whole manoeuvre feel a lot less stressful.
Thanks to the whole team,
I’m truly grateful and would highly recommend Flair to anyone looking to start their driving career!

July 28, 2025
Rated 5 out of 5 stars

Absolutely brilliant!

From start to finish both John and Jaki were amazing!
Really informative, really supportive, absolutely full of encouragement.
Both instructors were just as amazing, both again, really supportive, knowledgeable.
Would absolutely recommend Flair without a doubt...I passed my test on the Thursday and starting work the following Monday, couldn't have done without the Flair!

July 10, 2025
Rated 5 out of 5 stars

Excellent customer service expert…

Excellent customer service expert trainers you get more than what you promised I was traveling from 150 miles away because I have been recommended to flair training I pass first time whith no fault whithout flair helps impossible I highly recommend to anyone fancy do hgv training flair is the place once again I want to thank flair Mr John, Jacki ,and Mr Prem ,for there quality service.

July 2, 2025
Rated 5 out of 5 stars

Spot on service.

Extremely helpful, polite and informative!
I just literally turned up at the office out of the blue and sed I wanted to get my HGV please and they explained everything involved, cost and they sorted it all out! Other companies could learn from their service!👍

June 19, 2025

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