Flambard Williams Reviews 181

No communication, no after care, they are not honest at all. They do not give you the correct information (payment plan) and when the time comes, they try to avoid you. Steer away from them and buy from an other agent. All the plots they sell are available elsewhere...

I have been very pleased with the help and guidance received prior to exchange and Charleigh, who I dealt with up to exchange, is clearly very good at her job and was a pleasure to deal with. After sales information is not so forthcoming when it comes to updates on completion dates which have overrun. Although my phone calls have been returned promptly I haven't as yet had an answer to my query, after asking four times since October 2016. I have now phoned the developer direct and received the information I wanted without a problem with the promise of updates and photos by email. This is probably par for the course once the deal is done! My advice would be if you need any information once you exchange just ring the developer direct it will be much quicker. I can't comment yet on the final result.

If you long for properties in the UK, please use thier services.. We had and are still having a great experience.

I am in the process of buying an investment property in the uk through Flambard Williams, They have been helpful and honest throughout.
Charleigh at Flambard Williams is the person communicating with us and she has been friendly, kind and polite and very helpful.
I can recommend this company as reliable property investment agents.

I recall working through Flambard Williams to acquire my first property. Having met more real estate agents (over 50). I found them to follow up on everything. All concerns such as location, development company, solicitors, payment reminders were handled by them.
They have local knowledge of the areas and are aware of the development and the surrounding. I do wish they also had a unit for London and other cities.

Gave us a lot of information beforehand and kept us updated. Also assisted with any issues we had with solicitors and generally made the whole process smoother

Care about customers and focus on long term relationships.

Charleigh has been a very good agent; always there and the reply has been very prompt.

In my dealings with them I found Flambard Williams helpful, friendly and pro-active.

Friendly, helpful and professional staff. Very pleased with my purchase.

They Were following up My Purchase step by step up to the completion .

Being an ex-pat in Spain I needed to do something with my savings. I have been looking for almost a year for an ideal Buy to Let in the UK. After speaking with several agents in the UK I plumped for Flambard Williams.

I have to say the service from start to finish was 10 out of 10. I dealt with Scott who walked me through the whole process and once the deal was done Alicia assisted me with all of the paperwork and chased up the lawyers on my behalf I did not have to lift a finger.

I now have a great property which is completed and I have just received my first instalment of income.

Thanks again to all the team at Flambard Williams

I can't really praise the service I've received highly enough. Personal, professional and very efficient. Charleigh has been with me the whole way and I can't thank her enough. I would recommend this company to anyone!

I felt rushed into a decision to put down the deposit because they were "selling like hotcakes" the usual sales patter that I shouldn't have fallen for.

Once I put down the deposit I started to ask some uncomfortable questions about the deal that they simply could not give me a satisfactory answer to.

They passed me on to speak to the developer who said he'd call me in ten minutes and it's now been 2 months and not a word...

The developer they work with seems to have a terrible reputation. I'm no expert on this but two out of three investment companies that I've been dealing with recently (I can provide names!) warned me about them and in my view this reflects very badly on Flambard Williams.

I would never do business with either FW or the developer Noble Design and Build ever again.

N.B

THIS IS AN EDITED VERSION OF MY REVIEW BECAUSE FLAMBARD WILLIAMS CALLED ME TO WARN ME THAT THEY ARE PASSING THIS ON TO THEIR LAWYERS SO I'VE DOUBLE CHECKED TO MAKE SURE EVERYTHING I'VE SAID IS ACCURATE AS FAR AS I KNOW.

ALL OF THIS REVIEW IS BASED ON MY OPINION AND PERCEIVED EXPERIENCE AND I BELIEVE IT'S CONTENTS ARE ACCURATE

Flambard Williams offer a very professional and reliable service. They will always go out of their way for the client to meet their specific needs.

The only area I would focus on going forward is the timing of responses when communicating. other than that great service and very nice and courteous people to deal with.

I dealt with Charleigh Cooper and she provided a very friendly and professional customer service. She was extremely helpful in securing an apartment. I would have no hesitation in recommending her to friends.

It was great service, very quick response and I got all the help and support I needed!!! I got an apparent exactly where I wanted.

Educated, polite, and quite attentive to your needs. At first at least. Then, especially after the deposit quite lacking in follow through. It's not that they do not answer, they do, everytime, in less than a day to any mail.... it's just that it looks like, at least when dealing with developers, that they are the devs PR instead of a intermediary company. But that's still good, the real problem came out when i've been left in the dark for 20 days without knowing at what step we were (instead of simply sending a mail "if you wish to use your own solicitor please send us their details). I received a very short deadline after 20 days of darkness and, even if I managed to solve the issue I truly believe it should work a bit differently: I expect the same care from the first contact to the signing of the contract. I've been taught that's the way to work.

The overall, as I said, it's been good... just some things I simply did not like that much and I felt like I was about to risk losing both some of the deposit and, more importantly, the I house I wanted to buy.

Forgot to update this:
It has been a nightmare through and through. No taking of responsibility whatsoever, 38 months delay for the completion and had to send 2/3 email just to get answers.
Disgraceful customer service after the sale, to say the least.

Martyn is very professional and very quick in responding to any inquiry in the whole process of purchasing of our unit.

Flambard Williams have been really helpful in the process of purchasing my first property. Any questions I had they were willing to answer and if they didnt know they would go out of their way to find out for me. Very trustworthy company!

I cannot complain about the service from Flambard Williams: courteous, responsive and attentive, always keeping me informed. However, all of that was undermined by Knight Knox pulling the rug from under Flambard Williams' feet!