Flamingo Candles Reviews 164

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting items like keyrings and mugs. Many people appreciate the speedy delivery service, noting that orders arrive quickly and are well-packaged. The overall ordering process and the products themselves are frequently described as fabulous and perfect for gifts. However, some customers also noted issues with delivery, with a few experiencing delays or missing items. A small number of people were dissatisfied with the quality of certain products, mentioning that some items felt cheap or did not hold up well over time, such as a notepad smudging or candles burning unevenly.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praised the super quality... See more

Quality

Users describe positive interactions with quality. Many customers praise the super quality of items, such as... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick delivery times and... See more

Order

Consumers find order to be positive. Many reviewers praise the speed of delivery, with some items arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I never order from ‘sponsored’ ads on instagram but I do support small businesses through Etsy. Thought I’d give these a try after spotting a cup advertised that was perfect for my best friend. It was... See more

Rated 5 out of 5 stars

Bought a beautuful initialed make up bag for myself and best freind. Easy to use website. Super quality item, item exactly as described. Delivered quickly and packaged beautufully. Super super impress... See more

Rated 5 out of 5 stars

A very friendly company, with excellent products and great communications. Speedy delivery service, and that personal touch that makes you want to come back and shop some more. A perfect shopping expe... See more

Rated 5 out of 5 stars

The website is lovely to look at, the products are fabulous and the delivery time is quick with a lovely follow up email from the company thanking me for my custom. Great quality products, well packag... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

164 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service regarding a delivery issue with Royal Mail. Very happy with the items ordered, and everything was beautifully packaged.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

So happy with my experience

So happy with my experience. Bought a selection of keys rings for small gifts, a desk plate and a mug … and then returned to website & purchased more! Think might be my regular & favourite place for gifts. Unique fun & reasonable priced
Quick delivery and well packaged. Thank you

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Absolute quality products

Absolute quality products, the gift boxes are extremely cute also! Customer service is brilliant and very fast responding will 100% be ordering again!

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

I have previously ordered the Letterbox…

I have previously ordered the Letterbox Hearts for friends. They liked them so much, I’ve ordered more as stocking fillers for my daughters-in-law - and one for myself!! Mine is hanging in my wardrobe - the smell is delightful!! I recommend these to anyone. Thank you

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great quality, unusual and fun gifts!

I have made two separate purchases from Flamingo Candles. I bought a mug, keyring and desk sign as a gift. My friend loved them and has shown them to everyone! Another friend commented on the desk sign so I have now purchased for her!
Great quality, unusual and fun gifts!
Response from the Flamingo team is great! :)

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I bought my sister in law a keyring and she absolutely loved it.
I had email contact regularly telling me about my purchase.

Flamingo candles are 💯% going to help me with some Christmas shopping.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Quick delivery and great product

Purchased one of the key tags as a gift for a friend having a hard time. Great quality and arrived quickly and she loved it. Will definitely buy some more and recommend to others.

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fab company to order from!

Great, friendly and efficient service! Ordered on Sunday evening and arrived Tuesday, you can’t ask for more than that!

Products are great, will certainly be ordering again!

Thank you x

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

I love this website for giftfs

I love this website for gifts and I know it’s early but Christmas will be here before you know it and with money off I got a few bits and pieces. I love the comms, the products are always great quality, and packed really well too. When I open my door to see a pink parcel it brings me joy! This time I choose a couple mugs and they are quality and will definitely be appreciated by the recipient!

August 28, 2023
Unprompted review
Rated 3 out of 5 stars

Lovely candles

Lovely candles, but the scent in my candle this time is totally different to when I purchased my first two of same type.
Still nice but nowhere near as good as previous ones.

September 3, 2023
Unprompted review
Flamingo Candles logo

Reply from Flamingo Candles

Hi there

Thanks for your review. We’re sorry to hear that the fragrance is different to your previous candles. It sounds as though there may have been an error somewhere for it to be so different. It’s a shame that you didn’t email us before leaving your review, so we could have had chance to try and sort this out. We would always do our best to ensure you had the best experience with us. Please feel free to drop us an email to info@flamingocandles.co.uk for us to take a look.

Best wishes x

Rated 5 out of 5 stars

Brilliant British Business

Products are really good quality. The candles I bought all smell amazing, the desk plates are great quality and funny, the key rings are really cute as well. Lovely buying from a small supplier and being able to support a small British business. Great customer service and comms, and getting a thank you email for placing an order is a lovely personal touch. Would highly recommend and will definitely buy from Flamingo Candles again.

July 10, 2023
Unprompted review

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