Flamingo Candles Reviews 164

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and the wide selection of quirky and unique items, making them perfect for gifts. Many people highlight the speedy delivery service, often noting that items arrive quickly and are beautifully packaged. The overall ordering process is frequently described as smooth and efficient, contributing to a positive customer experience. However, some customers also noted issues with delivery, particularly when paying for expedited shipping, with products arriving later than expected. A few other people also felt that the quality of certain items, such as keyrings and notepads, was not as durable as anticipated, with some experiencing smudging or uneven burning of candles.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the super quality of items, noting... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and speedy delivery... See more

Order

Users describe positive interactions with their orders. Many customers report that their orders arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I never order from ‘sponsored’ ads on instagram but I do support small businesses through Etsy. Thought I’d give these a try after spotting a cup advertised that was perfect for my best friend. It was... See more

Rated 5 out of 5 stars

Bought a beautuful initialed make up bag for myself and best freind. Easy to use website. Super quality item, item exactly as described. Delivered quickly and packaged beautufully. Super super impress... See more

Rated 5 out of 5 stars

A very friendly company, with excellent products and great communications. Speedy delivery service, and that personal touch that makes you want to come back and shop some more. A perfect shopping expe... See more

Rated 5 out of 5 stars

The website is lovely to look at, the products are fabulous and the delivery time is quick with a lovely follow up email from the company thanking me for my custom. Great quality products, well packag... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

164 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Beautful make up bag.

Bought a beautuful initialed make up bag for myself and best freind. Easy to use website. Super quality item, item exactly as described. Delivered quickly and packaged beautufully. Super super impressed.

March 28, 2026
Unprompted review
Rated 3 out of 5 stars

Keyrings…acrylic so look bit cheap

Great logos for keyring but didn't realise acrylic as wrongly assumed metal. Description does say acrylic but didn't read so my mistake. Will look into return policy as not good enough as gifts as look bit cheap.

April 2, 2026
Unprompted review
Rated 2 out of 5 stars

The choice of keyrings is great

The choice of keyrings is great, funny & quirky. I made use of the buy 3 gof.
They arrived in a timely fashion, the colours are bright & funky BUT the quality is very cheap and nasty.
They were too give as little suprise gifts, but I think my friends will think they're christmas cracker left overs.
Certainly not worth the price paid even with the free one.
Sorry

March 31, 2026
Unprompted review
Flamingo Candles logo

Reply from Flamingo Candles

Hi there Thanks for your review. I’m sorry to hear that you’re disappointed with the keytags.

We feel that they are a unique, fun gift and realistically priced at £3.95 (lower if you include the buy 3 get 1 free offer).

We do list the measurements and that they are made from acrylic in our product description. You paid £14.90 in total, for 4x handmade keytags and first class shipping. Again, I’m sorry that you feel that this is poor value.

Best wishes Flamingo Candles

Rated 5 out of 5 stars

I LOVE this brand


I LOVE this brand! Ordered so many gifts and they always arrive so quickly and are guaranteed to make my friends smile. Thank you, Flamingo Candles. You’re such a lovely bunch!!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great keyrings. Good quality & service

Came across the keyring ad. One or two statements suited me perfectly. I ordered 2 on 12th March, they arrived on 13th. Happy with them both. Good value for money, yes they are plastic, but they aren't flimsy. Very happy with product and service

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

If you actually want to receive your…

If you actually want to receive your product, particularly paying extra for next day delivery, I wouldn't bother. Until they stop using Yodel to deliver I really wouldn't recommend. Can't comment on the quality as I've not seen it, but their customer service response is very blase.

March 13, 2026
Unprompted review
Flamingo Candles logo

Reply from Flamingo Candles

Hi there

Thanks for your review. We're sorry to hear that your order wasn't delivered in time. I can see that it has now been delivered.

We're also sorry that you feel that our customer service response was blasé. We responded to your original email within 12 hours, outside of office hours and issued a refund for the next day delivery charge right away. We also contacted Yodel twice to get the package moving again. I'm not sure what more we could have done in this situation. Customer care is very important to us as a small business and we really tried our best.

Best wishes
Flamingo Candles

Rated 2 out of 5 stars

I ordered a keyring for £6.90

I ordered a keyring for £6.90. I have to be honest and say that I was really disappointed with the quality. It's cheaply made and definitely not worth what I paid for it. I had high hopes as the website always looks great.

March 11, 2026
Unprompted review
Flamingo Candles logo

Reply from Flamingo Candles

Hi there
Thanks for your review. I’m sorry to hear that you’re disappointed with the keytag. We feel that they are a unique, fun gift and realistically priced at £3.95. We do list the measurements and that they are made from acrylic in our product description.

You paid £6.90 in total for a handmade keytag and first class shipping. Again, I’m sorry that you feel that this is poor value.

Best wishes
Flamingo Candles

Rated 5 out of 5 stars

Give this small business a try!

I never order from ‘sponsored’ ads on instagram but I do support small businesses through Etsy. Thought I’d give these a try after spotting a cup advertised that was perfect for my best friend. It was the ‘If My Mouth Doesn’t Say It, My Face Will’ cup. Arrived very quickly & it’s absolutely perfect

January 17, 2026
Unprompted review
Rated 2 out of 5 stars

Poor Candles

Bought a Christmas candle as a gift, not cheap. Initially it seemed to burn ok, then just burned all the ways through the middle and went everywhere all over the surface. Sign of a cheap candle! Very disappointed.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service over…

Outstanding customer service over Christmas. Had placed an order and there was a problem with delivery. They sorted it out swiftly and I still got the gifts before Christmas. Also, the products make fab presents- funny sayings and lovely items.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, fast service

A very friendly company, with excellent products and great communications. Speedy delivery service, and that personal touch that makes you want to come back and shop some more. A perfect shopping experience. Thank you, Ryan and the guys!

December 17, 2025
Unprompted review
Rated 4 out of 5 stars

Good product, good price.

Ordered a mug as a gift for a friend. Lovely product at a good price. Already a good choice on the website, or you can customise a gift if you prefer.
Happy customer, and recipient. Thank you!

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Really lovely gifts

Really lovely gifts, great quality and delivery was really fast. Excellent customer service, I will definitely buy from this company again in future.

December 17, 2025
Unprompted review

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