I never order from ‘sponsored’ ads on instagram but I do support small businesses through Etsy. Thought I’d give these a try after spotting a cup advertised that was perfect for my best friend. It was... See more
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A wonderful experience !!
Beautiful products, superfast delivery and an absolute pleasure to do business with. Nothing is too much trouble and communication is easier than getting an audience with my adult children 😃
I couldn’t recommend this lovely business enough, 5 stars ++++
Good quality products, easy ordering...
Have had a few orders from Flamingo Candles, as a new customer, and I'm delighted. Good quality, speedy dispatch and well wrapped. Simple ordering process, which old birds such as myself appreciate. I can give a simple but nice gift to friends and family without breaking the bank.
Amazing customer service
What an amazing customer service. I wrote to the company to try and replace a smashed mug that they no longer stock on the off chance they still had some. Ryan picked up my request and sorted everything. It meant so much to my girlfriend who was gutted when she had smashed it. I can't thank you enough.
I needed to make an ammendment on my…
I needed to make an ammendment on my order, which Ryan in the team picked up on really quickly, excellent customer service and amazing products!!
I ordered a key ring as a last minute…
I ordered a key ring as a last minute gift and was pleasantly surprised when it arrived the next day. Communication has been excellent, I received updates throughout the ordering process and I've been really impressed with the service. I highly recommend using this company
Delighted
I have just received my order of candles and key rings which i intend to give to friends for Christmas. I love them! The order arrived fast, well packed and the items are great, just what i wanted. Candles smell amazing.
I will defo order again.
Evri misdirected my parcel a week ago
Evri misdirected my parcel a week ago. They advised to contact Flamingo and zero reply to three emails. At this point it’s too late for the items to be resent so I would like a refund. Hoping I get a response here.

Reply from Flamingo Candles
Excellent customer service
Excellent customer service.
There was a glitch when I checked out (possibly me rushing through the order.) I emailed the company who got back to me on the same day, sorted it all out and my order arrived the very next day. Product is fab and just what I wanted. Definitely will use this fantastic company again and really recommend them.
Great product, great service
I couldn't believe how quickly the keyrings were dispatched. Ordered one day, received the next. They were exactly what I hoped for - good quality and a good size. Such choice, I feel my friends will love the quotes I picked for them. Even got one for myself! Great value for money. Cheers!
Great customer service
My first order got lost in the post. I got a reply to my email almost immediately and a replacement was sent which I received 2 days later. Thank you.
Great service!
Ordered 5 key tags to give as Christmas presents. They arrived within a couple of days and are exactly as described. I'm very pleased with them and will definitely order from flamingo Candles again!
Great product!
Great product! Good value, delivered in super-quick time.
Perfect in every way
Perfect in every way. Lovely key rings quick service, well packaged and arrived almost before I’d placed my order😍
Excellent and friendly communication
Excellent and friendly communication. Prompt delivery and lovely gifts.
Lovely items will purchase again
Lovely items will purchase again! 😊
Terrible customer care
Bought a candle and bracelet having previously purchased from this company. They dispatched 2 parcels, my order twice and charged me twice despite an error with their payment system.
When I explained they told me to return 1 parcel at my own cost. I have done this and not received a refund. There is no contact number and they don’t respond to emails. I would avoid.

Reply from Flamingo Candles
Very quick delivery
Very quick delivery, great funny gift ideas for my work colleagues, easy to order.
I will be back for Christmas presents!
What I received vs what was advertised…
What I received vs what was advertised (see pics, which I’m hoping I can add at the next stage of this review submission). Similar to other real reviews, the products advertised are not what you get, in colour or quality, and you are asked to pay for the return. Note, plastic isn’t an issue here, I was fine with that because of the price, but I expected the products to be fun and pretty; or bear some resemblance to the advertised photos. There isn’t much more to say, besides please report this company to the CMA for false advertising.
Note, I am not able to add a photo to show you what these products really look like as the seller has disabled this function. I didn’t know this was an option until now. Surely the seller would not have disabled this function if they were happy for you to see what their products really look like (you can look this up on the Trustpilot site).

Reply from Flamingo Candles
Fast delivery, fantastic quality 100% recommended
Really pleased with the whole experience from order to delivery. Faster than expected, emails to update me and a fabulous quality product as well. Would definitely recommend to family and friends
LOVELY!
I bought a care bear scent shape which is sooo cute! I've hung it up in my bedroom which is filled with a lovely watermelon scent, I will definitely buy the other care bear scent shapes, I'd love to have them all!💖💖💖💖💖
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