Fast quality servive
December 23, 2025
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
FLANERS is a concept store dedicated to inspiring modern explorers. Specializing in travel accessories, home fragrances, self-care essentials, and thoughtful gifts, we bring the joy of travel to every corner of life—whether you’re embarking on a grand adventure or embracing the spirit of exploration at home. As an online store, we carefully curate collections from ethically conscious brands, aligning with our values of sustainability, style, and purpose. Each product is chosen to inspire wanderlust, elevate your everyday experiences, and make gifting more meaningful. Our mission is to connect people with the world through high-quality, stylish, and sustainable products that make life—and travel—effortless and enjoyable. Explore FLANERS and discover how small touches can transform moments into memories.
Contact info
London, United Kingdom
- hello@flaners.com
- flaners.com
Reply from FLANERS
Hi there,
Thank you so much for your kind review. We’re so glad to hear the packaging and presentation stood out. We put a lot of care into the details, so it truly means a lot.
Looking forward to your next visit!
Warm regards
Team FLANERS
Order received quickly and products…
Order received quickly and products were intact. Love the packaging !
December 2, 2025
Reply from FLANERS
Hi there,
Thank you so much for taking the time to leave another lovely review! We’re so glad your order arrived quickly and everything was just as expected. It means a lot to hear you’re enjoying the packaging too.
We truly appreciate your continued support and look forward to welcoming you back in the new year.
Warm regards,
Team FLANERS
Excellent
Can’t recommend highly enough!
I purchased a weekend bag, toiletry bag and make-up bag by a brand I came across in Paris and was unable to get hold of elsewhere. I was able to use a welcome discount making the price excellent, and service was outstanding. My order was with me in just over 24hrs, beautifully packaged and included a lovely unexpected free gift. It made my day. Thank you!
Unfortunately I have had to change my review as I have had an issue with the bag I purchased. This is not the fault of Flaners, but I have contacted them on two occasions to ask for their advice on getting in touch with the brand directly. I have had no response whatsoever. Whilst I can’t fault the purchase process, it seems that if there is a problem they are not interested.
Flaners have since contacted me, apologised for their late response and been very kind in their offer to rectify the issue.
April 26, 2025
Unprompted review
Reply from FLANERS
Hi Victoria,
Thank you so much for your lovely review! We’re so pleased everything arrived so quickly and that the little touches made your day. It means the world to know we could help you find something special that’s been hard to come by.
Hope to welcome you back again soon.
-----
Hi Victoria
Thank you for updating your review and for bringing this to our attention. We’re truly sorry for the lack of response and the disappointment it caused.
We’ve now reached out to you directly to offer support and help resolve this properly. We really value your feedback and are taking steps to ensure this doesn’t happen again.
Warm regards,
Team FLANERS
Reply from FLANERS
Hi Lisa,
Thank you for your kind words! We’re so pleased you found the perfect gifts and that everything arrived right on time. Thoughtful gifting should always be this easy, and we’re delighted to be part of your journey.
Looking forward to serving you again soon!
Warm regards,
Team FLANERS
As always package arrived on time &…
As always package arrived on time & very nicely packed thanks soo much
January 27, 2025
Reply from FLANERS
Hi there,
Thank you so much for your continued support and for taking the time to leave another lovely review! It means the world to us to know that every order meets your expectations. We’re so happy to keep delivering that same care and service you can count on.
Can’t wait to serve you again soon!
Warm regards,
Team FLANERS
Reply from FLANERS
Hi there,
Thank you for your incredible feedback! We’re thrilled to hear you were impressed with our delivery and customer service. Your support means the world to us, and we’re so glad we could provide a seamless experience.
We can’t wait to serve you again soon!
Warm regards,
Team FLANERS
Articles arrived in a good state and correspond to description
Articles arrived in a good state, and delivery was on time. Products lived up to description
November 26, 2024
Reply from FLANERS
Hi there,
Thank you for your feedback! We’re so happy to hear your order arrived in perfect condition and on time. It’s great to know the products met your expectations. Delivering what we promise is always our priority.
We look forward to serving you again soon!
Warm regards,
Team FLANERS
AMAZING EXCLUSIVE PRODUCTS! This is your destinazione if you want…
This is your destination if you want to shop amazing stuff for your travels or personal care. I love everything but especially bags, fragrances (I bought 2), home fragrances that I also bought and the packaging is so cute :) Shipping was smooth and easy.
I couldn't recommend more!!
December 7, 2024
Unprompted review
Reply from FLANERS
Hi there,
Thank you so much for your glowing feedback! We’re beyond thrilled that you enjoyed your shopping experience with FLANERS and that the bags, home fragrances, and packaging all hit the mark for you. Knowing we could make gifting (or treating yourself!) fun, special, and effortless means everything to us.
If there’s anything more we can do to enhance your journey, don’t hesitate to reach out. We look forward to welcoming you back soon!
Warm regards,
Team FLANERS
I got these gorgeous candles as gifts…
I got these gorgeous candles as gifts for dear friends. They loved everything about them! Thank you so much for making gifting so fun, special and easy.
October 27, 2024
Reply from FLANERS
Hi there,
Thank you so much for your lovely feedback! We’re thrilled to hear that the candles made such special gifts for your friends—they truly are a thoughtful way to share a little joy. Knowing we could make your gifting experience fun and effortless means the world to us!
If there’s anything we can do to make your next experience even more special, don’t hesitate to reach out.
Warm regards,
Team FLANERS
Enjoy the journey with FLANERS
Quality products, trendy, useful and well marketed.
So long life to FLANERS and hoping more to come soon!
September 29, 2024
Reply from FLANERS
Dear Auguste,
Thank you so much for your thoughtful review!
We’re absolutely delighted to hear that you find our products not only trendy and useful but also well-curated to match your expectations. It’s incredibly rewarding to know that FLANERS is adding value to your daily adventures, and your kind words about our future are truly motivating!
We’re committed to continuously curating products that resonate with your lifestyle, and your support inspires us to keep raising the bar. If there’s anything specific you’d like to see in the future, or if we can assist you in any way, don’t hesitate to get in touch at hello@flaners.com.
Thanks again for being part of our journey—we can’t wait to continue curating with you in mind!
Warm regards,
Team FLANERS
It’s was a smooth process and I got my…
It’s was a smooth process and I got my package right on time, thanks FLANERS!
September 11, 2024
Reply from FLANERS
Hi Temitope,
Thank you so much for taking the time to share your feedback.
As a new brand, we are incredibly grateful for your support and for choosing FLANERS as The Destination For Your Journeys.
We’re thrilled to hear that you enjoyed your experience shopping with us. Your feedback means the world to us as we continue to curate thoughtful, quality products that elevate your adventures—whether near or far.
If there’s anything you ever need or any questions you may have, please don’t hesitate to reach out to us at hello@flaners.com.
We’re always here to assist you.
Thank you again for being a part of our journey.
Safe travels,
Team FLANERS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.