Flawless CBD Reviews 2,869

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and effectiveness, with many expressing satisfaction with the variety of flavors and options available. People also frequently commend the delivery service, noting its speed and efficiency, often receiving their orders promptly and as expected. The overall service provided by the company is also highly regarded. However, some customers were dissatisfied with their orders, experiencing issues such as non-delivery, incorrect items, or products arriving damaged. A few other people also felt that the stated delivery times were not always respected, leading to delays and a lack of communication regarding tracking updates.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the fast and reliable... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report fast delivery, with some... See more

Service

Users describe positive interactions with service. Many customers express happiness and satisfaction,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the great quality of products, describing them... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good professional service with my order, as it was delivered at the expected date at the expected time. Furthermore, the aforementioned products arrived in pristine condition with everything include... See more

Rated 4 out of 5 stars

Great delivery. Didn't have to wait long at all. The flavour is nice. the vape pen is good quality, sturdy and nice to hold and produces a nice vape.


Company details

  1. Wellness Center
  2. Pharmacy

Written by the company

Flawless CBD is a leading provider of top-quality CBD products. Our extensive selection includes CBD Vape Oil, CBD Oil, CBD Gummies, CBD Capsules, CBD Balm, and CBD vape pens. After meticulous research and analysis of lab reports, we have partnered with world-class CBD brands to offer the purest CBD products. We take pride in bringing transparency to the CBD market and raising awareness of the potential benefits of CBD. Browse through our extensive line of CBD products. For any questions or assistance, our knowledgeable team is always ready to help. Trust Flawless CBD for a superior CBD experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Honestly by far one of the best…

Honestly by far one of the best companies that I have used thus far.
I used the royal mail tracked 24 hours,the products were delivered the next day promptly honestly hands down best vape company in the UK.
I would advise anyone to buy from these people very good reputable company hands down great service great customer service I can't say anything else thank you.

The actual orange county CBD 10 ml vape juice is 10/10.

January 2, 2025
Rated 1 out of 5 stars

Product failed to work

Product failed to work! Contacted flawless CBD still waiting for a reply

December 19, 2024
Flawless CBD logo

Reply from Flawless CBD

Good morning Alyson!

Our support team have just responded to your initial email. Please accept our apologies for the delay in responding to the issue with your order. We have been awfully busy over the festive/new year period.

Please respond as soon as possible to our email, so that we can provide a resolution for you.

Apologies again for the inconvenience caused.

Thank you for your patience.

Kind regards,
Flawless Customer Support

Rated 2 out of 5 stars

Paid for 24 hour express delivery and…

Paid for 24 hour express delivery and hasn't come in 3 days

December 6, 2024
Flawless CBD logo

Reply from Flawless CBD

Hi Spencer,

Thank you for taking the time to leave us with a review.

We are sorry to hear of a delay in the delivery of your order.

On our system, your order was dispatched on Friday 6th December, and was marked as delivered on the 8th December, confirmed by Royal Mail.

If this was not the case, please contact out support team, on 'support@flawlessvapedistro.co.uk' One of our support team will be on hand to assist you.

Please accept our sincerest apologies for the inconvenience.

Kind regards,
Flawless Customer Support

Rated 5 out of 5 stars

Ask me to take a review and I don't…

Product received, thank you. Very good quality. I would highly recommend 👌

December 3, 2024
Flawless CBD logo

Reply from Flawless CBD

Hi Mike,

Thank you for taking the time to leave us with a review!

Your order is currently on its way to you, and is at Royal Mail's Mail Centre in Edinburgh.

Royal Mail Tracked 48, which was the delivery option selected aims to deliver within 2-3 working days.

Please accept our sincerest apologies for the inconvenience.

Kind regards,
Flawless Customer Support

Rated 1 out of 5 stars

Hasn't even arrived so 1 star from me

Hasn't even arrived so 1 star from me, really bad,!!

November 24, 2024
Flawless CBD logo

Reply from Flawless CBD

Hi Jason,

Thank you for taking the time to leave this review.

On our system, your order was marked as delivered on the 28th November, by Royal Mail.

We are sorry that there was a delay in your delivery.

If there were any problems with your order, or if you did not receive your order, please contact us at 'support@flawlessvapedistro.co.uk', where one of our support team members will gladly assist you.

Please accept our sincerest apologies for any inconvenience caused.

Kind regards,
Flawless Customer Support

Rated 5 out of 5 stars

Good prices and plenty of choice of products

Items are sent as advertised. I suffer with severe fibromyalgia and anxiety (amongst other problems) and I am constantly in pain. I've only tried a low CBD vapes but I can honestly say it helped with my anxiety. I've ordered a higher one for pain management.

November 22, 2024
Rated 1 out of 5 stars

It don’t work had before it was…

It don’t work had before it was Brillant not this one waste money

November 21, 2024
Flawless CBD logo

Reply from Flawless CBD

Hi there!

Thank you for sharing your feedback. We're sorry to hear that this product didn’t meet your expectations. Quality and customer satisfaction are very important to us, and we’d like to help resolve this.

Our support team are in the process of responding to your email from the morning of the 28th November. We’d be happy to assist in finding a solution or exploring alternative options for you.

Thank you for giving us the opportunity to improve!

Best regards,
Flawless Customer Support

Rated 3 out of 5 stars

Whilst i dont blame flawless directly

Whilst i dont blame flawless directly, a vape i ordered that had a cracked tank was replaced with a device with the exact same issue. Nobody answers the phone in leicester and emails take days to get a response. So at the moment im stuck with a device that i cant use and £60 down until i get a response. I get the feeling ive become a "problem" and thats why no response. The second device i had to get a bus to the Royal mail depot as i missed the parcel only to find a crack in it.
You couldnt make this stuff up.

November 14, 2024

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