Flawless CBD Reviews 2,869

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and effectiveness, with many expressing satisfaction with the variety of flavors and options available. People also frequently commend the delivery service, noting its speed and efficiency, often receiving their orders promptly and as expected. The overall service provided by the company is also highly regarded. However, some customers were dissatisfied with their orders, experiencing issues such as non-delivery, incorrect items, or products arriving damaged. A few other people also felt that the stated delivery times were not always respected, leading to delays and a lack of communication regarding tracking updates.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the fast and reliable... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report fast delivery, with some... See more

Service

Users describe positive interactions with service. Many customers express happiness and satisfaction,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the great quality of products, describing them... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good professional service with my order, as it was delivered at the expected date at the expected time. Furthermore, the aforementioned products arrived in pristine condition with everything include... See more

Rated 4 out of 5 stars

Great delivery. Didn't have to wait long at all. The flavour is nice. the vape pen is good quality, sturdy and nice to hold and produces a nice vape.


Company details

  1. Wellness Center
  2. Pharmacy

Written by the company

Flawless CBD is a leading provider of top-quality CBD products. Our extensive selection includes CBD Vape Oil, CBD Oil, CBD Gummies, CBD Capsules, CBD Balm, and CBD vape pens. After meticulous research and analysis of lab reports, we have partnered with world-class CBD brands to offer the purest CBD products. We take pride in bringing transparency to the CBD market and raising awareness of the potential benefits of CBD. Browse through our extensive line of CBD products. For any questions or assistance, our knowledgeable team is always ready to help. Trust Flawless CBD for a superior CBD experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I want to cancel order but no…

I want to cancel order but no communication has been given I have emailed 5 times

November 16, 2024
Flawless CBD logo

Reply from Flawless CBD

Hi Lisa,

Thank you for taking the time to leave us with some feedback.

As your order was placed over the weekend, no one was on deck to respond to your emails. Our Customer Support hours are 9am-6pm, Monday to Friday.

Since we opened up again for the week; you have been contacted, and the issue you have reported to us, that the wrong address was entered by yourself, we have located your order, and updated the shipping address. You will receive your order tomorrow.

We apologies profusely for the inconvenience, and concern this will have caused.

We would like to thank you for your custom, and we are glad we were able to rectify the issue for you.

Kind regards,
Flawless Customer Support

Rated 5 out of 5 stars

Fast delivery

Fast delivery, and packaged well. The device is defo the best 510 battery pens I've used. Way bettern than a honeystick.

November 8, 2024
Rated 5 out of 5 stars

Very Impressed

Very Impressed

It has taken me a while to get a product like this and
while a bit strong it should help me off nicotine once and for all

November 4, 2024
Rated 1 out of 5 stars

Still waiting for my delivery 4 days…

Still waiting for my delivery 4 days later when I was also charged for next day delivery

October 31, 2024
Flawless CBD logo

Reply from Flawless CBD

Hi Darrell,

Thank you for taking the time to leave us with some feedback.

We are sorry to hear that you are yet to receive your order.

Upon checking the tracking, it appears as though Royal Mail attempted, but ultimately could not deliver your order.

Delivery has been re-scheduled for tomorrow (Nov 6th). Email confirmation will arrive in your email inbox shortly.

Please accept our sincerest apologies for the inconvenience.

Thank you for shopping with us!

Kind regards,
Flawless Customer Support

Rated 1 out of 5 stars

Took money only told item out of stock…

Took money only told item out of stock still waiting for refund

October 22, 2024
Flawless CBD logo

Reply from Flawless CBD

Hi Ray,

Thank you for your feedback. We sincerely apologize for the inconvenience caused. After identifying that the item you purchased was out of stock, we immediately informed you and issued a full refund on October 22nd.

Please note that refunds typically take 3-8 business days to reflect in your account, depending on your payment provider. If you don't see the refund by then, feel free to reach out to our support team, and we'll be happy to assist further.

Rated 1 out of 5 stars

Said was ment to be delivered by…

Said was ment to be delivered by Thursday still not received it

October 16, 2024
Flawless CBD logo

Reply from Flawless CBD

Hi Peter,
We’re really sorry to hear about the issue with your order. Upon checking the tracking details, it appears that your package has been marked as delivered. We understand how frustrating it must be to not have received it.

Please reach out to our support team at support@flawlessvapedistro.co.uk, and we’ll investigate this further and ensure you get the help you need. We’re here to make things right!

Thank you for your patience,
Team Flawless CBD

Rated 5 out of 5 stars

Flawless have been excellent every time…

Flawless have been excellent every time I’ve used them. They have a great range of products to experiment with, to find what works best, and their delivery is always very prompt. Highly recommend to anyone on their CBD journey.

October 12, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look