Flexrent Reviews 

I had a good experience, and the personnel were more than helpful.

Fraudulent company! I rented a car from their Krakow wing for 3 days. I made sure to take detailed pictures and video before taking the car, even though I purchased full insurance through booking.com beforehand. They have now made a claim and charged my card with about 300 EUR for damage they claim was caused by me.
Unfortunately, the people trying to defraud me aren't the sharpest bunch. The damage they claim I caused (under the front bumper) was massive rips and scratches to a metal plate. The picture shows completely oxidized (rusted) damage. Metal doesn't rust-through in 3 days, so there is no question that this is old damage.
The other damage they claim I caused (sideview mirror) is also false, I have pictures with EXIF data proving that it was there before picking up the car.

As mentioned I bought full coverage from booking.com when booking the car, so I will be reimbursed. This is however an absolutely disgusting way to try to make money. Frodulent claims.

I am forwarding all of my photos and videos that were taken beforehand to my insurance company. I hope they persue legal action as it is now my insurance company they are trying to defraud.

The reason I am writing this, is as a warning to fellow travellers. Even though it will all work out for me, it takes time to calim your money back from your insurance company.

Take my advice; stay away from this company.

Picking up and returning the car takes about 15 minutes.
The reserved vehicle is not reserved or notified, but the replacement vehicle is in good condition and includes navigation.
After returning the car, there were some misunderstandings and the deposit was charged. Fortunately, the customer service was willing to reply and solve the problem without shirk. But in the future, we still need to pay attention to the problem of car damage.

I rented a car in Rzeszów at the airport. Mr. Michal's service was nice and professional, no issue. Everything went smoothly and perfect, I recommend Flextogo. :)

Soooo bad. Flight was delayed so I arrived late with my 2 young kids to find that my booking had been cancelled and no car available.
The guy acted like it was totally normal and quoted the contract which i hadnt seen by this point as booked through carjet. (I hire cars regularly for work and leisure and have never experienced this). It was the lack of care and keeping my money that really annoyed me as we couldn't afford to get another car and with children and the delay, this was the last thing I needed. The other companies at the airport all seemed to agree that they were well known for cheating people out of money. The company stance was "the car needs to be making money"... I had already paid for 7 days upfront!!
I wasn't trying to save money, I actually like the idea of helping a smaller business. But they don't deserve that.

Smooth and professional service. No issues with additional damages discovered after car collecting the car.

I have been visiting Rzeszow in July and it was my first rental from Flex, and I have to say I am very satisfied! Car was super clean, customer service absolutely spotless, informative and friendly. The rental process at the airport was quick and efficient. Overall really happy! I have booked two more trips and I will definitely rent a car from Flex.

Very, very poor service !!

No follow up on requests to unlock the reservation on creditcard after correct return of the rental car - now for 5 weeks waiting to unlock €800 deposit

Customer care is avoiding correct actions and not responding adequately

Malafide practises

Placed an order for a Yaris paid the extra for it; on pick up it was a KIA which was cheaper to rent which I wasn't refunded for, the car it self was pretty poor you can tell the car has been heavily abused even thought its a year old, suspension was bad, double clutching to get into reverse, front tire had a puncher from pickup only found this out later when I noticed the tire was nearly flat, they had reset the TPMS system to a lower tyre pressure to hide the warning. the car wasn't clean the floor mats were messy the windscreen was dirty on the inside they didn't fill up the screen wash so that immediately ran out. there wasn't a pre-inspection report of the car to show that the already damaged on it wasn't done by me nor was there a post-inspection. pick up and drop off The rep had really bad English skills so I had to get someone to translate, and even they were confused what he was saying drop off nobody was there to answer questions. the return conditions were emailed 3-4hrs after I had already delivered the car back so don't know if there was anything wrong, but I couldn't read them anyway since it had a password that was wrong. if I was you looking at renting yes its cheaper that the big names but I personally would never use them again just to not have the stress of dealing with them

Note their lame response below. They are clowns who do not care about the impact on the customer. This company runs a scam by claiming that your credit card is invalid if it expires in under 6 months, then force you to take full insurance and pay their inflated fee for a full tank of petrol. When I presented my card, which expires in 4 months, at the end of September, they told me I cannot rent the car I had already paid for in cash online. My credit card was only for the security deposit. They refused to accept my wife's credit card, they refused to change the contract to her name, and I would lose my money if I cancelled because I was under the 48 hour cancellation window. My PLN560/$131 rental became PLN1418/$331 because of this scam they pull. My bank does not issue me a new card until the beginning of September, and I was only renting the car for 48 hours. Why I need 6+ months on my credit card to do so is a mystery. Avoid them, they will rob you using this "legal" scam.

It was really great experience with your company ,Clean and new comfortable cars, Good service especially the employee named Dimond at the Warsaw Airport branch he was cooperative and responds to calls and messages quickly and give us the information we need Will back to you soon Thanks and good luck^.^

This company seems to be the top spam sender! I get a lot of e-mails even though I have never subscribed to their e-mail list. Avoid like the plague.

Despite getting a slightly smaller van than expected, I had a very good experience with Flexrent this time. Very polite customer service and flexible with return of vehicle.