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flibco.com Reviews 4,158

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its punctuality, reliability, and efficiency, making their journeys smooth and stress-free. Many appreciate the comfortable and clean buses, as well as the professional and friendly drivers and staff. The flexibility of tickets, allowing passengers to board a later bus if their flight is delayed, is also frequently highlighted as a significant benefit. However, some customers also noted issues with the booking process and pricing. A few people mentioned that the price was higher compared to other options, and some experienced difficulties with the booking system. Additionally, a small number of reviewers reported instances of buses being late or not arriving, leading to missed connections and the need to purchase tickets with other companies. There were also isolated complaints about the lack of assistance with luggage and unhelpful staff at certain locations.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising its punctuality, reliability,... See more

Staff

People report positive experiences with staff. Many customers praise the drivers for being professional,... See more

Location

Clients share ambiguous opinions on location. Many customers found bus stations and stops, particularly at... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the service as cheap, affordable, and offering... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the booking system easy to... See more

Based on these reviews

Rated 4 out of 5 stars

We were almost on time, no disturbing delay, and it was due to the heavy evening traffic jam in Milan. Had only good experience, except the pretty aggressive driving style of the driver on the highw... See more

Rated 4 out of 5 stars

I have been using the Flibco service to get between Brussels South train station and Charleroi airport for a few years now, and remember when the bus service was less frequent and reliable and it wa... See more

Rated 4 out of 5 stars

Buses were on perfect time and they are very well organized. The price should be reduced, considering e.g. a family travelling together with kids. It was more expensive the price of the buses than the... See more

Rated 4 out of 5 stars

The carrier increased frequency to cope with the busy period. It was well organised quick and very smooth. A very good service between the airport and Brussels mid


Company details

  1. Bus and Coach Company

About flibco.com

Written by the company

Flibco.com - Your Airport Connection

Founded in Luxembourg in 2005 and part of SLG group, flibco.com is a leading passenger transport company specializing in airport transfers from multiple cities in Europe with its shuttle bus lines and Door2Gate services. With over 15 years of experience in airport transport services and a strong network of trusted bus companies, it has become the partner of choice for airports and transport providers.

Leveraging its history and expertise, it employs an innovative Big Data approach to constantly improve data management solutions which ensures efficient, reliable, and tailored services that meet customer needs. Its solid reputation for delivering high-quality airport transport services has earned flibco.com the trust and loyalty of passengers over the years.

At flibco.com, we understand the importance of optimizing fleet performance and empowering mobility service providers to enhance all aspects of their operations. Join us on our way to create the most important platform in the airport mobility industry!


Learn more about flibco.com

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service from Hahn airport to…

Excellent service from Hahn airport to city center in Frankfurt. Bus was arrived on time and left for destination on time. I bought a prepaid ticket online and it was a seamless experience to board the bus. I felt safe and secure and driver was kind and let me know bus would take me to my destination.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Stress free connection

I have used Flibco countless times for trips from London to Stansted Airport. And also in Germany, from Frankfurt to Hahn Airport. There has not been any delay during any of my travels. The open return ticket option, valid for 6 months, is even more fantastic.
I highly recommend it.

March 27, 2026
Rated 4 out of 5 stars

In general Flibco is a very good service

Generally speaking, Flibco's service is excellent. I used it a few times already and all was fine, including the customer service which, unfortunately, I needed to use due to a cancellation of my flight.

The only small thing I would mention negatively is that the bus is always a few minutes late when arriving at the stops (I don't take it from the start of the line).
The bus always recovers this delay during the ride and arrives at its destination on time or even earlier but waiting 10 more minutes can be quite irritating when at 02:30 AM on a freezing night...

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Late and careless of timeline

It was suppose to arrive at the Airport at 4:05, but arrived at 4:25. Because the toilet was broken, bus stopped at autogrill to let a passenger use restroom. The driver was not announcing stop at terminal 2, so additional time was lost. Another time I took them and it was late as well.

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

We were almost on time

We were almost on time, no disturbing delay, and it was due to the heavy evening traffic jam in Milan.
Had only good experience, except the pretty aggressive driving style of the driver on the highway. Indeed he absolutely was aware the route and the size of the bus.

March 18, 2026

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