Flight Centre New Zealand - Flight Centre Lambton Quay� Reviews 

Yvonne Unka was the key to my great experience with Flight Centre. I've spent tens of thousands with her and know she will get me the best flights

Yvonne was an excellent support and responded quickly and helpfully to all my queries!

Gianfranco Belloli was amazing - instantly got what we were trying to achieve and was super helpful, responsive to questions (even from the other side of the world :-)), everything went smoothly.

We loved being able to just tell Yvonne what we wanted out of our holiday and she pulled together options that we could choose from.

The booking process was super easy and Yvonne was very responsive throughout, from the time of booking all the way to the days before we took off.

Yvonne Unka was a huge help, going the extra mile after hours to make our original booking and helped with changes when flights changed and late notice to purchase insurance. Made the trip so much easier working through Flight Centre.

Vietnam Adventure.

Great service and advice in providing Travel bookings and Itinerary. Good follow up by Yvonne Unka to ensure I had all necessary travel documents eg. Travel Visa /itinerary in place and on hand ready to go.

Daniel Dias at Flight Centre provided exceptional service, combining expert knowledge with a warm, engaging manner that made even the most complex itinerary options easy to understand. He found a routing that saved me nearly NZ$1,000, patiently guided me through every pre-departure detail despite my being a seasoned traveller, and delivered a truly five-star-plus experience that I recommend without hesitation.

Great communication and updates from Yvonne. everything went really smoothly.

Very helpful staff process was easy

I booked my flights, travel insurance and accommodation for my 5 week trip at Flight Centre Lambton Quay, Wellington. How lucky was I that Daniel Dias looked after these details for me. Not only had Daniel travelled to the countries I was visiting, but as a former resident of Rio de Janiero, his recommendations about where to stay and what to do there were spot on.

The Flight Centre in Wellington booked my 3 month round-the-world ticket with Air New Zealand and the Star Alliance. There were 14 flights on 6 airlines, 5 hotels on 4 continents, 1 rental car, a 2 month Eurail Pass, 2 insurance policies, and their Captain's Pack.

Their patience and accuracy resulted in perfectly coordinated arrangements. Nothing went even slightly wrong.

Daniel also gave me advice he earned on the trail... about managing internet and phone connections abroad, pre-registration for immigration control at major transport hubs, and a dozen other tips to make my travel easier, especially around local public transport.

These are people doing what they love, and sharing their absolutely irreplaceable personal experience with their clients.

I have several times used travel agents abroad, and they have more than once bailed me out of a tight corner. But this was far and away the most complex trip. The Flight Centre gave me perfect attention, and a faultless experience. I would never even consider doing it without them. My gratitude is boundless.

As you will see in your system, we have worked with Flight Centre before, but I am pleased to inform you about the difference in service we received from Yvonne Unka. We had also worked with other consultants at the Lambton Quay and Newtown offices, and apart from a rather passive approach of simply answering questions, we were especially impressed by Yvonne Unka’s follow-up both during our trip (due to my eye condition) and afterwards. This is something we were not used to at Flight Centre.

Yvonne Unka’s problem-solving skills and practical approach always made us happy. In fact, on several occasions when I visited the office, even if Yvonne Unka was busy, I preferred to wait for her to finish her work rather than go to someone else. Because the approach of other sales representatives felt like they were only providing what was available without offering real solutions, almost as if sending the customer away with a “take it or leave it” attitude.

We were truly very satisfied, and we greatly appreciate Yvonne Unka’s behavior and professionalism.

Our busy but wonderful six-week trip went very well. Our journey back home was smooth, and all our flights were comfortable. There was only a short delay in Hong Kong, but it was not an issue at all—such situations can happen from time to time. Even for this delay, we received a message from Yvonne Unka. Seeing that someone cares about you during a long and tiring holiday and flight journey makes a person very happy.

In fact, when people in Switzerland and Turkey mention that they are planning to visit New Zealand, we have shared very positive comments about you and Flight Centre. We recommended that they look into your services and were happy to mention Yvonne Unka by name. We would also be glad to recommend you to others here in New Zealand whenever the opportunity arises.

Ishbel is absolutely amazing. She goes above and beyond and her turnaround time is exceptional!

GB, Lambton Quay, organised our dream holiday. He was attentive, responsive, knowledgeable, professional and kind. Most definitely recommend him.

Yvonne couldn't have been more helpful. She understood what I needed and used her excellent knowledge to find me the best options for my budget and requirements. Follow up was also excellent, ensuring I had everything I needed before travelling.

We have recently booked a cruise package with Taylor Seales at FCNZ Lambton Quay, Wellington. It was a very smooth process and we found Taylor to be the supreme professional, who was exceptionally responsive, helpful and friendly to our several requests. Nothing was too much trouble. Highly recommended. Definitely a five star travel agent.

Fast and efficient - responded to questions and was really helpful- thank you

We had an amazing time in Japan. The flight was very good and everything very well organised thank you Yvonne for your patience as it was hard working with people out of Wellington. Faye.

Yvonne Unka was excellent. I had so many questions and had to rebook our holiday twice for health reasons. Yvonne helped me navigate it all, including the insurance, in a friendly, non-judgmental and constructive way. She was genuinely excited about the trip for me and my family and made everything easier. She was an absolute pleasure to deal with!

We had the best trip to Thailand, all thanks to Gianfranco! In just an hour, he put together our entire itinerary, choosing amazing accommodation and adding in some really fun activities like island visits along the way. Everything was perfectly organised, including all our transport, which made arriving in each new city completely stress-free. It was a seamless and unforgettable trip, highly recommend!