Flight Centre New Zealand - Flight Centre Lambton Quay� Reviews 

120
TrustScore 5 out of 5

4.8

280 Lambton Quay, 6001 Wellington, Wellington, NZ


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Rated 5 out of 5 stars

We loved being able to just tell Yvonne what we wanted out of our holiday and she pulled together options that we could choose from. The booking process was super easy and Yvonne was very responsi... See more

Company replied

Rated 5 out of 5 stars

Yvonne Unka was a huge help, going the extra mile after hours to make our original booking and helped with changes when flights changed and late notice to purchase insurance. Made the trip so much eas... See more

Company replied

Rated 5 out of 5 stars

I booked my flights, travel insurance and accommodation for my 5 week trip at Flight Centre Lambton Quay, Wellington. How lucky was I that Daniel Dias looked after these details for me. Not only had... See more

Company replied

Rated 4 out of 5 stars

Vietnam Adventure. Great service and advice in providing Travel bookings and Itinerary. Good follow up by Yvonne Unka to ensure I had all necessary travel documents eg. Travel Visa /itinerary in p... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Bus Tour Agency
  4. Cruise Agency
  5. Cruise Travel Agency
  6. Tourist Attraction

About Flight Centre New Zealand - Flight Centre Lambton Quay�

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • 280 Lambton Quay, 6001, Wellington, Wellington, New Zealand

  • 0800 250 132

4.8

Excellent

TrustScore 5 out of 5

120 reviews

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4.8

All reviews

(120)

659 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service from Gianfranco

Flight Centre on Lambton Quay made planning and organizing our trip so much simpler and easier. I felt fully supported in case of delays or cancellations, and always received quick communications if any changes happened. Gianfranco Belloli was a fantastic agent for us - we don’t usually use a travel agency, but GB did a fantastic job of putting our minds at ease, coordinating details, and providing expert level recommendations and coordination for our travel. We could not recommend him higher for any other travelers looking to put together a trip. We are now likely to use Flight Center for all our future travel, provided it’s with GB.

April 29, 2026
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

I felt listened to and we had a wonderful holiday as a result.

Yvonne Uuka booked our travel to Fiji for us. She was professional, friendly and highly efficient. I don't normally book with agents (usually arrange the travel myself), but Yvonne made it pretty much hassle free.
I didn't feel pressured into any arrangements either and that's important to me.

April 10, 2026
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

Yvonne is responsive and engaged

Yvonne is responsive and engaged - she needed to swing into action to make last minute changes to my itinerary, and found me several options, and was very patient as I kept tweaking my plans.

March 25, 2026
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

We love to see this great review for the team, and how they were responsive and helpful throughout your booking! Thanks for sharing 🙂

Rated 5 out of 5 stars

Why I use a travel agent

Yvonne Unka is a wonderful travel consultant. She is meticulous, thinks ahead and follows through so everything goes smoothly. I've had Yvonne book several overseas trips for me and family members. She gives sound advice and finds good prices.

March 25, 2026
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😍

Rated 5 out of 5 stars

Another great experience

Gianfranco was, as always, very helpful, professional and friendly! Thank you for everything! Even though we live in Auckland we always employ his help because he is so reliable!

April 7, 2026
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 4 out of 5 stars

Thailand - Gianfranco Lambton Quay

Gianfranco from Lambton Quay booked our Thailand trip, we would highly recommend him and were surprised when the cost of our intrepid trip was cheaper through flight centre than it was booking direct.

I would still recommend researching your own hotels to find what you like to save any disappointment.

April 5, 2026
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Liam,

We're glad you enjoyed your Thailand trip booking experience! It's great to hear that you found better value with us compared to booking directly. We appreciate the recommendation to research hotels to ensure satisfaction. Thanks for your feedback!

Rated 4 out of 5 stars

The travel agent (Yvonne) found me…

The travel agent (Yvonne) found me something so quick that exceeded my expectations. Also the price that she got me was a good deal and within my budget. That was impressive.

March 20, 2026
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Jonathan,

We're happy to hear that we exceeded your expectations by finding you a great travel option quickly and within your budget. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great Trip to Fiji

Great service from Yvonne and Gianfranco. Looked after all our requirements and went above and beyond..

March 19, 2026
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Rated 4 out of 5 stars

Yvonne made any changes we required…

Yvonne made any changes we required quick and smooth and she kept in touch.

March 5, 2026
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Evelyn,

We're happy to hear that the changes you required were handled quickly and smoothly, and that she kept in touch with you throughout the process.

Rated 5 out of 5 stars

Great communication and consistent service!

This is the 4th time I've used GB to book my international flights! And the experience has always been consistent and communication excellent. Have recommended to various friends too. Thanks for the great service!

March 11, 2026
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Efficient in finding what I needed.

Efficient in finding what I needed.
Friendly

March 4, 2026
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

Yvonne was great

Yvonne was great. Helpful while I was away In helping me purchase my return ticket home from Bali to New Zealand.
I would use her services again 😀
Once again thank you Yvonne.

February 15, 2026
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Trip to Europe

Thank you Gianfranco for your professional and helpful attitude.
We booked at trip with stopovers to/from Europe, Gianfranco was very helpful, efficient and accommodating with whatever we were looking for. Thank you so much, we'll be back for our next trip:)

December 17, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 5 out of 5 stars

Good stuff

Yvonne got everything sorted (flights and insurance) with no fuss and got us a good deal.

January 26, 2026
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😍

Rated 5 out of 5 stars

Outstanding Service and Stress-Free Booking to Japan

Fantastic experience with this travel agency! They helped me book my flight to Japan smoothly and stress-free. A special thanks to Gianfranco, who was incredibly professional, kind, and attentive to every detail. Highly recommended for anyone planning an international trip!

January 27, 2026
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Customer service

I had a good experience booking my holiday flights and travel insurance with Flight Centre Lambton Quay recently. Gianfranco Belloli assisted me with the booking and he was very friendly and efficient.

December 3, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Rated 5 out of 5 stars

Complex flight ideas

Yvonne was easy to communicate with and managed to help us out with a complex itinerary plan. She was also easily reachable and always replied via email if we had any questions or wanted to make any changes to our flights. Also helped that the details/information was printed out for our journey and she informed us of what the requirements were for the countries we visited.

December 19, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Hi, thanks for sharing this wonderful review for the team! We love to hear that their efficient communication made your booking process so seamless 😊

Rated 5 out of 5 stars

Yvonne has helped us in everything and…

Yvonne has helped us in everything and the whole experience was great. She is a great asset to you organization. Arun

August 1, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Lambton Quay� logo

Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

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