Flight Centre New Zealand - Flight Centre Lambton Quay� Reviews 

120
TrustScore 5 out of 5

4.8

280 Lambton Quay, 6001 Wellington, Wellington, NZ


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Rated 5 out of 5 stars

We loved being able to just tell Yvonne what we wanted out of our holiday and she pulled together options that we could choose from. The booking process was super easy and Yvonne was very responsi... See more

Company replied

Rated 5 out of 5 stars

Yvonne Unka was a huge help, going the extra mile after hours to make our original booking and helped with changes when flights changed and late notice to purchase insurance. Made the trip so much eas... See more

Company replied

Rated 5 out of 5 stars

I booked my flights, travel insurance and accommodation for my 5 week trip at Flight Centre Lambton Quay, Wellington. How lucky was I that Daniel Dias looked after these details for me. Not only had... See more

Company replied

Rated 4 out of 5 stars

Vietnam Adventure. Great service and advice in providing Travel bookings and Itinerary. Good follow up by Yvonne Unka to ensure I had all necessary travel documents eg. Travel Visa /itinerary in p... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Bus Tour Agency
  4. Cruise Agency
  5. Cruise Travel Agency
  6. Tourist Attraction

About Flight Centre New Zealand - Flight Centre Lambton Quay�

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • 280 Lambton Quay, 6001, Wellington, Wellington, New Zealand

  • 0800 250 132

4.8

Excellent

TrustScore 5 out of 5

120 reviews

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4.8

All reviews

(120)

665 reviews in the last 12 months

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Rated 4 out of 5 stars

Great customer service

Great customer service, but I did have to show the agent a better price option I had found by searching (same airline)

August 14, 2025
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Gail,

We appreciate your feedback and are glad our customer service was helpful. We'll review our pricing to ensure you get the best options when booking with us.

Rated 4 out of 5 stars

Great escape from NZ winter.

We were well prepared and the company kept us well informed. The Warwick Resort was very good. Great location. Excellent staff. We enjoyed snorkelling in the lagoon and appreciated the add ons, e.g. glass bottom boat cruise. On the downside, the bus trip from the airport took nearly three hours, with Friday evening traffic out of Nadi. Free breakfasts but the buffet dinners were quite expensive.

August 1, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear John,

We are so happy to hear of your recent experience in Fiji!
Thank you for taking the time to leave a us a review, we really appreciate it.

Rated 5 out of 5 stars

Flexibility

I had to change my travel dates a couple of times because of personal reasons. I was impressed with the assistance of Yvonne Unka from Flightcentre Wellington who always listened and found solutions for my requests.

August 5, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Hi Johanna,

We're happy to hear that we could assist you with your travel changes. It's great to know that our team was able to listen and find solutions that meet your needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

Yvonne - amazing travel agent

Yvonne, listened to what I was wanting, looked for cost effective options and was incredibly quick and efficient. Plus she is lovely to deal with. Yvonne made thing very easy and I feel as if I have a really good deal and am well looked after.

August 7, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Erina,

We're happy to hear that you had a positive experience! It's great to know that the options provided met your needs and that you felt well-cared for. Thank you for your feedback.

Rated 4 out of 5 stars

Yvonne was very efficient and helpful

Yvonne was very efficient and helpful. Our trip went very well.

July 22, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Paul,

We're happy to hear that our service was efficient and helpful, and that your trip went well. Thank you for your positive feedback!

Rated 5 out of 5 stars

Knowledgeble, friendly service

Yvonne Unka is always such a delight- she's highly professional, warm, knowledgeable and follows up to make sure the travel goes smoothly. She is so helpful in figuring through the logistics of travel, and advising on what will be most enjoyable. I'd highly recommend her.

April 4, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Lis,

We're happy to hear that your travel experience was enjoyable. It's great to know that the planning process was smooth and that you received helpful advice. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Excellent customer service

It waa a great experience with Daniel Dias from booking, changing flights, upgrading, replies to my inquiries while I was overseas and finally helping me file a complaint with the service of an airline. I highly recommend him and will definitely get in touch with him for my future trips and recommend him to my friends.

July 14, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Sandra,

We're happy to hear that you had a great experience with our services, including booking, flight changes, and support while overseas. We appreciate your recommendation and are here to assist with your future travel needs.

Rated 5 out of 5 stars

Yvonne superstar

Yvonne helped us to book flights for just the right days and a good price, she kept us informed through the entire duration and we felt very confident in her bookings.

July 9, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Becky,

We're happy we could book flights for the right days at a good price. It's great to hear you felt confident with the bookings and were well-informed. Thanks for your feedback!

Rated 5 out of 5 stars

I usually book online directly but not any more!

I usually book online directly for my families travel needs but had a hunch that Flight Centre might have a trick up their sleeve when I was struggling to get direct flights at a suitable time. Yvonne is amazing - not only did she find the best flights for us she kept us up to date with flight changes etc. I would book through flight centre again, for sure.

July 12, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Kirsten,

We're happy to hear that we exceeded your expectations and that you found value in our services. It's great to know the booking experience and flight updates were helpful. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great, friendly and professional service

Great communication!
Thanks Gianfranco for another wonderful booking!
Where next!?

June 21, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Leonie,

We're glad you enjoyed your booking, and we appreciate your kind words. We are here to help you plan your next adventure whenever you're ready!

Rated 5 out of 5 stars

Great service from our travel expert

Great service from our travel expert, Yvonne Unka who was friendly, knowledgeable and provided excellent support for our trip to Mauritius. All information was timely and accurate with great follow-up.

July 1, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Don,

We're happy to hear that you received great support for your trip! It's fantastic that the information was timely and accurate. We appreciate you sharing your positive feedback.

Rated 5 out of 5 stars

Kaylene at Lambton Quay is highly…

Kaylene at Lambton Quay is highly recommended.

June 28, 2025
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Rosel,

We're glad you had a positive experience. Thank you for sharing your recommendation with us; we appreciate it.

Rated 5 out of 5 stars

Excellent service

Excellent service! Yvonne Unka, the travel expert at the store, helped me with the quote for my flights. She was very patient, as I had many questions and multiple destinations to add. She found the best rates and dates for my trip.
I want to recognize how helpful she was—even after I purchased my tickets, I made a couple of changes, and she efficiently found the best prices and dates to accommodate them.
While on my holiday, I also contacted her to get some information regarding my booking reference, and she replied very quickly.
No complaints—I'm looking forward to my next trip and your assistance with it!

May 19, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear George,

We're happy to hear that you had such a positive experience! We appreciate your recognition of the support you received with your flight arrangements and changes. We look forward to assisting you with your future travel plans.

Rated 5 out of 5 stars

Yvonne made it super easy to book the…

Yvonne made it super easy to book the flights we need it. She is very knowledgeable, reliable, efficient and organised. A true pleasure to deal with.

June 27, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Brigitte,

We're happy to hear that booking your flights was made super easy! We appreciate you acknowledging the knowledge, reliability, and efficiency. Thanks for your feedback!

Rated 4 out of 5 stars

Highly recommended

I had an awesome holiday at Canadian Rockies! Thanks to Gianfranco for his help and advice. It was also great that he was able to sort out the misunderstanding about the tour package for breakfast. I highly recommend him and flight centre if you want to enjoy your next trip anywhere in the world.

June 2, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Nenita,

We're happy to hear that you had an awesome holiday in the Canadian Rockies! We appreciate your kind words and are so glad that the assistance provided was helpful. Thank you for recommending us!

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient. Very knowledgeable staff that had all the fine details and potential hooks covered.

June 23, 2025
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Andrew,

We're happy to hear that our staff's knowledge and efficiency met your needs. Thank you for your positive feedback; we appreciate it very much.

Rated 5 out of 5 stars

Very Professional Travel Agency

Yvonne Unka gave very professional service all the way through. She came up with options for me to think about and helped choose the right one for me. She kept in touch with me regularly by email and phone on updates before I left and provided me with a comprehensive Itinerary Package to take with me.

February 17, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Yvonne,

We're happy to hear that you received professional service and found the options helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Yvonne Unka was a great agent

Yvonne Unka was great to deal with. She answered all our questions promptly and kept us up to date with any changes. All our bookings went ahead as advertised with no unwelcome surprises. A very positive experience.

June 7, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Val,

We appreciate you taking the time to share your positive experience. We're so glad that your questions were answered promptly and that all your bookings went smoothly.

Rated 5 out of 5 stars

Great service every time

Yvonne Unka is the best! I always go to her for my travel bookings. She is quick, easy to deal with, communicates proactively and is attentive to detail. My latest overseas trip involved a relatively complicated flight schedule, yet everything went smoothly.

June 2, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Pamela,

We're happy to hear that your recent overseas trip, with its complicated flight schedule, went smoothly. We appreciate you highlighting the proactive communication and attention to detail. Thank you for your positive feedback!

Rated 5 out of 5 stars

Yvonne is super helpful every time we…

Yvonne is very helpful every time we want to book a flight, she take cares of every step carefully and inform us any little change on time. Super star ✌️

May 14, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Lambton Quay�

Dear Sarabjeet,

We're happy to hear that our team member provided such great support during your flight booking! We appreciate you acknowledging the careful attention to detail. Thanks for your feedback!

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