Flight Centre New Zealand - Flight Centre Luxury Travel Experts Reviews 

The help and information from Natalie was great

I had an excellent experience working with Natalie. She was incredibly knowledgable and clearly passionate about travel; she asked the right questions to understand what I was after, offered thoughtful recommendations, and handled everything with efficiency and care. Communication was clear throughout the process and she made what can be a stressful part of trip planning feel effortless. I wouldn't hesitate to book with her again!

friendly, knowledgeable & helpful service. Thank you so much Rachael Cook

Rachael Booth was my travel agent and provided amazing assistance throughout my booking process. I made several changes to my travel plans, and she demonstrated great patience, professionalism, a kind nature, and strong attention to detail at every step.

She clearly explained my options, ensured everything was updated correctly, and timely corresponded. Her support made what could have been a stressful experience feel smooth and manageable.

I am very grateful for her help and excellent customer service, and I would happily book a trip with her again in the future

Thanks,
Nissi

Natalie was really quick to respond and listened to what I wanted. She provided a number of options and I was able to make an informed decision.

This is why we always use flight centre.

Natalie provided great service. She was very helpful and arranged everything that we requested. She even advised us about a great deal in Dubai which we then altered our travel to take up this offer. Would highly recommend Natalie for any of your travel arrangements.

After contacting Flight Centre, Shonnie got back to me right away. She was so friendly and helpful. I always find it stressful booking multi-stop trips and she put me right at ease. Very happy!

Natalie was super helpful and made sure everything worked for me making changes to suit.

Great experience and communication from Natalie.

Natalie was amazing. So knowledgeable, always clear in her communication, and incredibly responsive. We’ll definitely have her book our next trip

shoonie poole went above & beyond my inquiry of what i expected on my thoughts fly return trip from new zealand to osaka in japan.

Shonnie is absolutely amazing at what she does! From the very beginning, she took the stress out of planning and turned it into an exciting, seamless experience. She listened carefully to what I was after, asked the right questions, and then came back with options that were not only tailored perfectly to my needs but also full of thoughtful touches I wouldn’t have thought of myself.

Her attention to detail is second to none—whether it’s finding the best flights, securing the perfect accommodation, or suggesting unique activities that made the trip unforgettable. Shonnie also went above and beyond when unexpected changes popped up, handling everything quickly and professionally so I could relax and just enjoy the journey.

What really stood out was her genuine care. It never felt like just a booking—it felt like she truly wanted me to have the best experience possible. Her communication was clear, timely, and reassuring throughout the whole process.

I can’t recommend Shonnie highly enough. If you want a travel agent who is knowledgeable, reliable, and genuinely invested in making your trip perfect, Shonnie is the one. I’ll definitely be planning all my future travels with her! 🌍

I just recently booked my third holiday this year with Shonnie Poole, she's so easy to deal with.
I gave her a budget and where we'd like to go and had my dream holiday put together with insurance, transfers, activities and accommodation!
She makes the experience like you're just talking with a friend!
Wouldn't go to anyone else!

Natalie Lawton was fantastic to deal with. Honest, useful advice and nothing was too much trouble, particularly when we chopped and changed our minds! Would deal with again.

Natalie communicated every step of the way, listened to what we were after and catered to our needs as a family. She provided options and recommended best travel dates, sourced great hotels in the best locations. The whole process was seamless. We were throughly impressed at how easy our daunting trip was to book, taking away the hard parts and leaving us with the exciting experience ahead. Thank you!