Lauren from Cockburn Gateways has been extremely helpful firstly organising an amazing trip for us then unfortunately we had to cancel for medical reasons. She went above and beyond to help us claim b... See more
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Having dealt with the same travel agent for a number of years, Annie knows my preferences and is very accommodating
She will always try to get me the best deals, whether it be for overseas or domestic travel. As she also knows I am an older (and nervous) traveller who travels alone, Annie always follows up closer to my departure times to make sure I am comfortable with all details.

Reply from Flight Centre Australia
Hollie was great she helped me select a cruise and did what she could to get me the best price. Also guaranteed follow up service until we depart.

Reply from Flight Centre Australia
The service was excellent and the staff knowledgeable.

Reply from Flight Centre Australia
Stay away from booking your holiday with them online ,if you have issues and try to contact them you get people from overseas with bad English that don't help you but ignore your requests.

Reply from Flight Centre Australia
I have already given Ellen a review but more than happy to give another as she deserves it! Ellen was exceptionally helpful, was more than happy to help an old lady through the steps of making a booking. She was attentive and very pleasant. Will be happy to deal with any other trips with her. 😍😍😍😍😍 5 smiley faces Ellen!

Reply from Flight Centre Australia
I had a great experience with Rebecca at Flight Centre, she was very helpful and pleasant.

Reply from Flight Centre Australia
First of all we always go to Southland shopping Centre for our holiday bookings because Trina works there. She is very helpful and she always knows and understands what we are looking for. She always tries to help and give us the best possible opportunities for our holiday. Thanks to Trina we never had a problem with our holidays.

Reply from Flight Centre Australia
We have been very impressed by Peta Webber's service, friendliness and knowledge in the lead-up to our coming trip to Africa. Our plans are complex but she chipped away at it all and created a plan that ticked all the boxes for us. Thank you, Peta!

Reply from Flight Centre Australia

Reply from Flight Centre Australia

Reply from Flight Centre Australia
My Travel Agent took all my Worries Fears and Concerns away.
Thank you very much Hannah Mason!!!
You are an amazing person and a CREDIT To Your Company Flight Centre Sunshine Plaza
Yours faithfully Cherie Knuckey

Reply from Flight Centre Australia
Flight Centre makes travelling so much easier as they handle all booking details from start to finish. Staff are fantastic and Taryn (our booking agent) makes our travels worry free.

Reply from Flight Centre Australia
Kaz made the booking experience smooth and gave us lots of flight options. She was particularly patient while we went through the options made available to us and handled the various changes to itinerary in a friendly and timely manner. We certainly recommend Kaz from Luxury Travel within Flight Centre.

Reply from Flight Centre Australia
Zena my travel consultant was most helpful in processing my booking and refund.She is friendly,patient and professional. I would recommend her as a reliable member of the Flight Centre Team at Blacktown.

Reply from Flight Centre Australia
WHAT A CHAMPION ! SINCERE THANKS TO JAMIE SPENCE FROM FLIGHT CENTRE ROCKINGHAM FOR YOUR STELLA EFFORTS IN BOOKING AND HANDLING MY EVER CHANGING, NIGHTMARE HICCUPS TRIP TO EUROPE AND THE MEDITERRANEAN. WITH THE EVER CHANGING FLIGHTS, DATES, ACCOMODATIONS & NAME CHANGES. YOU HAD MY BACK AT EVERY TURN AND EVEN MANAGED TO GET US AN UPGRADE WITH MSC CRUISE LINE WHEN WE WERE CHALLENGED WITH A LATE NAME CHANGE. ( THANKS ALSO TO MSC DIVINA). JAMIE WE JUST COULD NOT HAVE DONE IT WITHOUT YOU. THANKS AGAIN !
LEE HERANGI

Reply from Flight Centre Australia
I have booked flights and holidays with Maddi a few times, and find her to be lovely to deal with. She is so pleasant and friendly, while at the same time absolutely professional. Recently, I had to cancel a trip because of a serious illness in the family. Maddi could not have been more helpful and caring. She clearly explained everything involved in cancelling the flights, how the refund process worked, and told me she would be available for any questions I might have in the future. I highly recommend her service!

Reply from Flight Centre Australia
I booked flights for September 2026 with Bree for a holiday to Europe with my daughter. Bree provided outstanding customer service and went above and beyond all my expectations sourcing the best deals possible for us with Emirates. Due to the current situation in the Middle East, I made the decision to change airlines and cancelled our booking with Emirates. I made an appointment with Michael Ohori who spent several hours researching alternative airlines and flights. Michael’s interpersonal and communication skills were second to none. Michael showed a very mature and professional approach to resolving my dilemma and provided me with some very sound options. As it turned out my daughter and I decided to postpone our holiday until the conflict in the Middle East de-escalates. When I advised Michael of our decision, he was just so supportive and said ‘I understand your decision, let me know how I can help you in the future’. Michael has a huge future in the tourism industry. Congratulations Michael and thank you.

Reply from Flight Centre Australia
Linda was really friendly and helpful which made booking our holiday effortless

Reply from Flight Centre Australia
Have not traveled yet but found agent Peter Woolley excellent and personable. He dealt with our requests with professionalism.
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