Flight Centre AustraliaReviews 

Fast friendly and very helpful advice has kept me coming back to flight centre

Supportive , informative friendly

The customer service level i received by flight centre in particular Maja, was very professional, informative and helpful. Definitely recommend speaking with Maja about all things travel. She was a pleasure to deal with.

I highly recommend Roger hunter Bundaberg flight centre ,very helpful, highly experienced ,and accommodating , with finding flights for trips to u.k

I will never use flight centre again booking for 2027! After receiving a gift voucher we went into our local Flight centre to ask on flight advice the advisor I was with did not get to speak as another rep came rushing over and was so rude we decided to go ahead online. This has also been a bad experience, the flight I booked I was told the following day had an error and they wanted me to cancel it and rebook, but I refused as you have to wait 2 weeks for return of funds and then you may not get that flight at the same price.
I did book one nights accommodation on wrong night and following day requested change, I was asked $70 for this and was informed it’s not us it’s hotel charge to do this, so I cancelled it as that’s free and was told funds would be back in 15 days, over month later still not received and guess what it’s not us we have to wait for hotel to return money . So what do flight centre provide nothing really!

Maja from Watergardens and the crew did an amazing job booking my last minute cruise to Alaska. She organised everything and answered all my crazy questions. The trip was awesome and most importantly smooth sailing and problem free. Thank you.

Joseph Dowdall was a great Travel Consultant, with a fun and helpful manner. He happily organised our trip to Europe through Hong Kong and sorted our two day stop over with transfers and hotel. We had a great time and had easy contact with Joseph when needed.

I met with Jody from Plenty Valley who was absolutely fantastic in booking our trip to Japan.
Jody not only gave us fantastic recommendations but really cared out what we wanted out of our experience and personalised this to our taste

I would like to acknowledge and thank Ramin Moeini for his excellent service and professionalism when arranging our flights to the UK. Due to the Middle East crisis we decided to change our flights and Ramin was very patient, taking time to find us the best options to get us to our destination on time for our tours and assisting with the refund process. The hotels he booked for us were excellent. I look forward to his assistance with my future holiday bookings

I recently booked through flight centre and there was a error on my part.

Lucky the friendly staff was able to sort this out without any dramas, which really made me worry about the situation

Thanks flight centre

Second flight centre we walked into and soo glad we did. Alex was just what we needed to help us plans dream trip at short notice, his knowledge, communication and expertise have left us soo grateful that we tried a 2nd flight centre store. Awesome work Alex, flight centre are lucky to have you working for them

Tahlia made the booking process easy. I had some flexibility with dates going to NZ and returning.
Small things that helped was the fact that prebooking a specific seat internationally was free, whereas internal flights incurred an extra cost. This is on Air NZ. Travel Insurance was completed at the same time.
The whole experience was quick but not rushed

Great service, timely responses.
Very professional staff especially Jeff Riley from Sydney.

Terrible customer service,

Went back and forth with an outsourced manila agent who continued to lie to me and change his story and assessment of the situation.

I wasted 1.5 hours, same questions asked over and over again, he'd forget he asked me something then ask me again and change his answer, blame someone else and then deflect.

There is genuinely no point of using flight centre - just book direct through the airline, its cheaper and the airline actually cares about repeat business.

Kate is amazing to wok with

I recently returned from a holiday to the USA, including internal USA flights and it was flawless! This was due to our travel consultant Brittany. My travel plans were complicated and I only had a loose idea of most of it, this was where Brittany came in, she took the time to understand what we were trying to do and made it happen! She lined up everything perfectly and made the booking process a smooth and painless experience. She is warm, friendly and super professional, a hard quality to come by these days! Highly recommended! Thank you Flight centre Wendouree.

The staff are so knowledgeable, honest & easy to get in touch with at all times . The store is in a great location too!

Highly recommend the Barossa Flight Centre team!

Harley from the Indooroopilly Flight Centre was incredibly helpful & went above & beyond to help me navigate unexpected changes & difficulties with my recent trip to remote areas of PNG. He is warm, engaging & enthusiastic & has made sure I can get home safely! Thanks Harley!!! I’ll definitely see you next time.

Wonderful experience dealing with Fiona. If you want efficient and friendly customer service Fiona is the person for you.

We appreaciate being able to have the same travel consultant for all our travel and holiday arrangements.
By doing so we are dealing with a consultant who understands our needs and wants, without our needing to explain each time.