Flightoffice Reviews 3,266

Ethan provided exceptional service today. He was incredibly efficient, helping me secure a flight with a much shorter layover in record time. I really appreciate his expertise and speed!

I spoke with Adam regarding a booking issue, and he was fantastic. He resolved the situation remarkably fast and made the whole process completely painless. I highly recommend his services!

Great experience overall. Jimmy was a huge help—he resolved my issue quickly and even managed to secure a better price for me.

Huge thanks to Adam at FlightOffice for the help today. He was very responsive and made everything easy. Truly a pro at his job!

⚠️ Avoid this company misleading pricing and extremely slow refunds
I strongly recommend not booking with this company.
I found what looked like a great deal on a flight and paid in full. Shortly after, they called me to say the ticket was no longer available (despite it being booked far in advance and not full like they said), and then tried to push me into buying a different, option with another airline.
When I declined, I was told I would receive a full refund within 10 working days. In reality, they went completely silent after that after multiple attemps of communication and it took over 3 months and I had to go through a formal dispute process to get my money back.
This experience caused a lot of unnecessary stress. Based on this, it appears they advertise very low prices to attract customers and then attempt to sell alternatives when those deals are not honoured.
I would strongly advise booking directly with airlines or trusted providers instead.

Opportunist crooks. Having had my flight from Auckland to London via Dubai cancelled due to Trumps war with Iran, I was intially pleased Jimmy found me a flight home via LA, even at an extortionate £2100 for the two of us. However, I’ve since discovered Virgin Atlantic only charged £1200 for these flights and therefore this company ripped me off to the tune of £900 and flatly refuse to respond to my attempts at discussing this with them.
Disgusting.

Jimmy was very friendly and helpful on the phone. Thank you!

Last year in April 2025 I booked a Qatar airlines flight through this company, paid the quoted ticket price and then was subsequently told by "Sean" at Flightoffice WhatsApp that checked luggage required an additional charge before a reservation can be made. I immediately WhatsApped "Sean" at Flightoffice and firmly indicated that I would rebook through Qatar Airlines, which I did at no extra charge and then requested a refund for the payment made to Flightoffice only moments before. No reservation was made by Flightoffice and all my emails and Whatsapp messages sent by me over the next few months requesting a refund have been ignored. The company still has my money. That's the last time I use a 3rd party like Flightoffice to book a flight.

Richa helped me book my flight during a particularly chaotic time, and she handled everything with professionalism and care. She made sure I had the best options and answered all my questions promptly. Truly excellent service.

Terrible service - ignored by flight office - stuck in Vietnam.
My flight home from Hanoi via Qatar got cancelled due to airspace closure. Flight office and Jimmy are completely ignoring our emails and requests for refund. DO NOT USE THIS COMPANY.
Also when first booking flights they offered a low price and then they rang saying we needed to pay more - scam company.

extremely helpful and great service. 10/10, do recommend.

Our flight is on the 10th of April. Adam helped us organise everything for the trip and made sure all the details were clear. He explained the options well and was very helpful whenever we had questions. Because of his help, the whole booking process was easy and stress-free. We are really looking forward to our trip. ✈️😊

I had a great experience with the flight office. They kept me in the loop the whole time and were always easy to reach, which I really appreciated.

I spoke with Mr. John Grey this morning regarding booking additional luggage for our flight from LHR to Paris with Air France on 20th March 2026.

John was professional, respectful, and extremely helpful in resolving our baggage issue. Absolutely fantastic service.

Adam was extremely helpful. He answered all my questions about baggage allowance clearly and also suggested alternative flights that fit within my budget.

I experienced a small issue and contacted the flight office for assistance. The first representative informed me that someone would reach out within 10 minutes. Impressively, in less than five minutes, Adam called me back. He was friendly, professional, and very helpful throughout the conversation.

I highly recommend their services!

Seamless booking experience with Jimmy at Flightoffice.co.uk.

I can’t recommend Jimmy at Flightoffice.co.uk highly enough. He helped us secure tickets from London to Toronto for this weekend — no easy task given the short notice and peak holiday period. Jimmy was patient, thorough, and took the time to walk us through all available options rather than rushing us into a decision. His expertise and attention to detail turned what could have been a stressful, last-minute booking into a smooth and hassle-free experience.

Excellent Service Every Time

I always book with Flightoffice.co.uk, and I’ve now used them twice. Both times, the service has been excellent and the ticket delivery was smooth, prompt, and completely hassle-free. It gives me real peace of mind knowing everything is handled efficiently.

I’ll definitely continue booking with them and highly recommend Flightoffice.co.uk to anyone looking for a reliable and trustworthy service.

Adam Martinez helped book my flight. He was very thorough in making sure I could get the best flight possible in a time of unrest and confusion. He was very quick to respond to my queries and extremely helpful.

Flight Office pulled me out of the mire very efficiently and effectively
There I was with no flight back from China to UK owing to the nonsense in the Middle East and my travel via Bahrain being cancelled.
Between us, working on line and on the phone Adam Martinez secured tickets at a fairly reasonable price, considering the circumstances and got the relevant paperwork to me very quickly.
Certainly use them again, they seem capable of getting good deals and working well