FlipBuilder Reviews 306

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding, and fast approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the product itself was not always what they needed, even if the customer service was effective in addressing their concerns.

What people talk about most

Customer service

Reviewers consistently mention positive feedback about customer service, highlighting its efficiency and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the rapid and... See more

Staff

Consumers consistently find staff to be positive, highlighting their helpfulness and efficiency. Many... See more

Product

Customers had ambiguous experiences with the product. Many reviewers praised it as an excellent, easy-to-use... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been used Flipbook Builder for more than 10 years. Recently I found Flip PDF Pro version provides multimedia functionalities. Since I lost my record for old one which I've used, I tried to c... See more

Rated 5 out of 5 stars

Flipbuilder Pro was exactly what I was looking for. We had a special project that required being able to put video and audio into a "book" style presentation and FBP did just that. Practically had a z... See more

Rated 5 out of 5 stars

I had a problem with my software for the first time in years, which required me to re-enter my license key. I needed this urgently because I had to create an e-magazine for an NPO that contains crucia... See more

Rated 5 out of 5 stars

I can’t say enough good things about the tech support I received from Ashley. She was lightning fast, extremely thorough, and went above and beyond to solve my issue. I was struggling to get a V... See more


Company details

  1. Book Publisher

Written by the company

FlipBuilder is an innovative and professional digital publishing platform, providing the best solution to convert static PDF files into interactive online flipbooks. From design to delivery, we focus on simplicity in use and power in function. Unlike traditional printed publications based on paper, you can create an online elegant digital magazine within several steps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

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Rated 5 out of 5 stars

A validation email not received

A validation email not received, after payment of the license. I didn't have the identification key. Problem resolved in less than 24 hours.
Responsiveness and professionalism of the FlipBuilder team, for a great product.

December 29, 2023
Unprompted review
Rated 5 out of 5 stars

FlipBook is a great tool in creating a…

FlipBook is a great tool in creating a flipbook book. Very easy to use and intuitive. I have a created a flipbook with over 280 pages and it had no problem. Six years later, I decided to update the flipbook and it had a watermark on it but, after talking to Lynn in technical support, I was able to resolve the problem.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend using Flip PDF Plus Pro!

From the moment I started using Flip PDF Plus Pro from FlipBuilder, I have been impressed by its remarkable functionality and efficiency. The user-friendly interface and intuitive features have made my experience seamless and enjoyable.
Furthermore, I would like to highlight the extraordinary customer support (Lynn) I have received throughout our association. All in one, I highly recommend using Flip PDF Plus Pro.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Transferring "Flip PDF" from old to new PC…

I have an early version "Flip PDF" that is no longer available. I built a new computer and wanted to install it but was concerned about the licence. The support team at Flip PDF were extremely helpful in making the transfer from old to new.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great application

Great application! Easy to use. Beautiful output file. The customer service is also very good, they are very helpful.

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent piece of software

Excellent piece of software, easy to work with and conveniently to buy with an offline license which allows you to generate unlimited online browsable digital magazines, instead of the need for monthly subscriptions and payments. Wish we discovered this much earlier, instead of having to pay Issue for monthly fees... And very good and prompt help-desk, which even responds with a workable answer within a day! Highly recommended!

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

A true affordable program

A true affordable program. My biggest hiccup was exporting the InDesign document as spreads to the PDF file to be used for the flip book.
This solves the problem,
Exporting: pages
Viewing: Two-Up Continuous (Cover Page)

October 22, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent software for creating flipbooks

First started using Flip PDF Pro in 2012. Quite basic back then but a decent alternative to the flipbook apps of the day costing substantially more.

Fast forward 11 years to Flip PDF Plus Pro. Excellent, stable piece of software with a huge feature list and a very good user interface. I can take a 48-page PDF, create a website flipbook version with internal and external links and have it uploaded to my website in less than 15 minutes.

Support is second to none - fast and very helpful. Cannot recommend this too highly.

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Remember Flipbuilder on CD

I bought Flipbuilder on CD many years ago, I think when it was a new idea. It was a great bit of software helped me create some stunning brochures. Just recently I needed to create a book and I got in touch with Flipbuilder as my original CD was lost but I still had receipt. Lynn very quickly sorted out a new digital download and within less than 12 hours I was up and running. Fabulous efficient service and a great digital product.

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great Support

I am impressed with the level of support.
Support was offered in a very short time and the team member continue to communicate with me until the problem was solved.

August 30, 2023
Unprompted review

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