Perfect - happy customer! I am normally quite lazy and end up just using Amazon for convenience rather than hunting around but I had a suspicion that I was overpaying for long life milk deliveries via... See more
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See what reviewers are saying
The milk delivery is fine apart from the state of the boxes the milk comes in. They are always split in it,sometimes more than others
Brilliant service from start to finish. Always delivered on time as and when they say they will and products come in perfect condition. One instance where a delivery went rogue, they listened to my co... See more
Lactose free milk always seemed to be sold out in the supermarkets, it was tiresome having to visit other stores just to get some. Then I found float and haven't looked back. The service is amazing -... See more
Company details
Written by the company
Milk & more straight to your door
Contact info
The Leeming Building, LS2 7HZ, Leeds, United Kingdom
- help@float.delivery
- float.delivery
Hasn’t replied to negative reviews
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People also looked at
Best priced teabags around
Best priced teabags around, absolute family favourite, float got them delivered to me quickly just in time for a family get together, thank you Float.
Generally poor
Generally poor. No sign of delivery so had to ring to remind them. No apology.

Reply from Float
for years I've been paying the…
for years I've been paying the extortionate price of lactose free milk in the supermarkets @ £1.90 per litre whereas from float if you buy in bulk (its not going to go off) @ just £1.25 if you buy 12 bottles.
Not only the price but the milk itself even though its only 1% fat tastes lovely just like normal milk.
Absolutely useless !
I can never get my deliveries on time and when I ask for the date to be changed they still try to deliver when I'm out. Don't ask them to leave in a safe place either, because they won't do that. I'm still waiting over a week later for someone to call me back about a missing delivery. I've now cancelled my regular order and will not be using again.

Reply from Float
I would've given a 5 star but this time…
I would've given a 5 star but this time around it took them longer to deliver my order
quick delivery and a very good price
Not happy with driver
1 box completely wrecked when driver packed 2 other boxes on top. Was not happy at all.

Reply from Float
Use Float.delivery all the time Brilliant service
Use Float.delivery all the time for my husbands lactose free milk. They are brilliant their website is easy to use. Would definitely recommend and we wouldn’t use anyone else.
Delivery person was perfect as usual
Definitely best skimmed milk you can buy
Good service made a mistake on order but sorted out by next day 👍
First class as usual no complaints
Great
It was a little bit longer than I expect, however at the end of the whole process I am very happy with the product :) It was very good communication during whole time.
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