Flood Assist Reviews 261

Prompt response, expert advice and friendly staff. Thanks very much to Helen for making the process painless and speedy.

Flood Assist were great at finding us a bespoke flood insurance policy for our unique situation when others couldn't. Highly recommend.

Great service. No theatrics. To the point. It was clear what I was getting.

Liz really helped with this transaction, I was very nervous about the flooding aspect but she was very supportive and patient when I kept going back with more questions etc. She also got us a really good deal. Would highly recommend

Really great customer service. Helen is lovely and couldn’t have made it easier for us to switch to Flood Assist. And the best price too.

Fantastic service from really helpful staff who understood complex personal circumstances in relation to our insurance. Worked really hard to resolve any difficulties with alacrity and nothing was too much trouble. Cannot praise the compassionate and supporting help given to us at a time of great financial hardship. Thoroughly recommend this firm.

Advisor was helpful and supportive
She took time to make sure I got the best deal.

Very helpful and friendly staff that helped me set up my home insurance.

Really friendly, helpful advisor. Obtained the best price for me compared to the number of quotes I'd found myself and with good coverage. Would definitely use agian.

As l live close to a river l find it getting more difficult to find companies who will provide a quote for home insurance or when they do quote it is usually very expensive. I live in Northern Ireland and have never been affected by flooding. I came across Flood Assist online and rang them. I spoke to Helen and found her to be extremely helpful and knowledgeable and the price l got certainly beat any other quotes I had received and l was more than happy to take my home insurance out with Flood Assist.

Fantastic experience with flood assist. Liz went over & above & out of her way to ensure I got the right policy to suit my individual holiday home circumstances. I cannot thank this company enough; & thank you Liz. Exceptional………

Sought me the best deal, answered all my questions and posted me a hard copy of insurance as I requested. Thank you. Very efficient.

Very helpful, friendly service really pleased at how easy it was. Made a worrying task very simple much appreciated.

An exceptional company. Solved a tricky flood insurance issue for us. Helen highly professional, knowledgeable and personable. I have never experienced such good service from any company involved in insurance. Highly recommend Flood Assist. Thank you.

Helen provided a fantastic service everytime we spoke. She was extremely knowledgeable and re-assuring. Previous experience in trying to arrange suitable cover has been extremely frustrating, it was so refreshing to find someone who knew exactly how to assist us.
We can know relax knowing that our flood risk, however unlikely, is securely covered.

Got me a great quote and kept in touch all through the process

Very good service, delivered without fuss

Liz Mitchell has always been very helpful and understanding .

Helen at Flood Assist has been great at handling my insurance needs, providing a prompt and efficient service. She is pleasant to talk to and knowledgeable, responding to questions and requests without delay and offering competitive options that met my needs. Thank you for your patience Helen. I would highly recommend, knowing others will receive the same excellent personal service.

Liz was excellent. Great grasp of the facts and products and a pleasure to deal with. I’d offer her a job if i owned an insurance broker!