Ordered quickstep to be delivered to South Wales. Delivery was quick, but unfortunately a few packs were damaged in transit. Lee organised a swift collection and replacement of these. We were kept... See more
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Floor Land were the only Company who were able to supply the make and type of flooring required to meet my requirements, also at a good price and delivered on time. Lee, Business Director kept in... See more
Company replied
Unbelievably good! I cannot praise Lee and his team enough, after ordering a large amount of Berry Alloc flooring, he guided me through laying it and even gave me his mobile number to use over a week... See more
Company replied
We’ve just had some Elka engineered flooring fitted to our lounge, dining room and hallway - it looks amazing! No door plates between the rooms so all flows beautifully - Lee was so helpful and betw... See more
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Company details
- Flooring Store
- Flooring Contractor
- Interior Designer
- Wood and Laminate Flooring Supplier
- Wood Floor Installation Service
- Wood Supplier
About Floor Land
Written by the company
Shop Luxury Vinyl LVT Flooring
Shop Laminate Flooring
Shop Parquet Flooring
Shop Wood Flooring
Herringbone
Flooring
Award Winning Flooring Company
Contact Us
Welcome to Floor Land, the award-winning flooring company with over 24 years of experience in the industry, based in Warrington, Cheshire, U.K. At Floor Land, we pride ourselves on providing a comprehensive range of flooring supplies to suit every taste and requirement. Whether you're looking for wood flooring, laminate flooring, parquet flooring, or luxury vinyl tiles, we have an extensive selection to choose from.
Our commitment to quality is reflected in the big-name brands we offer. We stock renowned products such as Quick-Step Flooring, Floorify Luxury Vinyl Floors, Elka Wood Flooring, Elka Laminate, Quickstep laminate, and many more. With Floor Land, you can be confident that you are choosing from the best available options in the market.
Our stellar reputation in the industry is built on our team of dedicated floor professionals who possess extensive knowledge and expertise in the field. We take pride in understanding your specific needs and guiding you towards the perfect flooring solution for your home or business. Whether you have a unique parquet design concept in mind or need advice on durability and maintenance, our team has the expertise to assist you every step of the way.
To make your experience with us even more convenient, we offer free delivery with flexible time options. Whether you prefer morning or afternoon arrival, we ensure your flooring reaches you in a timely manner. Additionally, we provide free samples, including free Quick-Step samples, allowing you to see and feel the quality of our products before making a decision.
Understanding that flooring can be a significant investment, we offer finance packages to help our customers spread the costs. This ensures that you can choose the flooring solution that best suits your budget without compromising on quality.
At Floor Land, we don't just stop at providing high-quality flooring options; we also offer an exceptional fitting service. All our fitters are fully qualified Quick-Step Master Class Certified Installers, guaranteeing precision and professionalism in every installation. We have utmost confidence in the workmanship of our fitters, which is why we offer a lifetime guarantee on our fitting service.When it comes to flooring, nobody knows more than Floor Land. We combine our extensive product range, industry knowledge, and exceptional customer service to provide you with the perfect flooring solution. If you choose herringbone, parquet or LVT, you can trust us to deliver the highest quality flooring products and services that transform your space into a true reflection of your style and personality.
Contact info
Floor Land, Cockhedge Shopping Centre, 9 Cockhedge Way, WA1 2QQ, Warrington, United Kingdom
- 03331381111
- sales@floor-land.co.uk
- floor-land.co.uk
4.4
Excellent
220 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, kept me informed. Great to be able to pickup on a Sunday.
September 9, 2023
Reply from Floor Land
Hi Roman,
Thank you very much for leaving us your 5-star review. We very much appreciate it and are happy you've had a wonderful experience with Floor Land.
Regards
Leo
We only ordered a sample to confirm if…
We only ordered a sample to confirm if that was what we wanted, arrived quickly, once we have worked out how much we need then we will place an order.
September 7, 2023
Reply from Floor Land
Hi Shaun,
Thank you very much for leaving us your 5-star review. We very much appreciate it and are happy you've had a wonderful experience with Floor Land.
Regards
Leo
Great communication and helpful staff
Great communication throughout the whole buying process. Their staff was always helpful and friendly. They were prompt to replace a package of flooring that arrived damaged, which allowed the installation to progress without much disruption. Overall great experience!
August 30, 2023
Reply from Floor Land
Hi Enginelad,
Thank you very much for leaving us your 5-star review. We very much appreciate it and are happy you've had a wonderful experience with Floor Land.
Regards
Leo
SO helpful!
Really helpful chat with Leo who was very friendly and efficient and went out of his way to help.
August 29, 2023
Reply from Floor Land
Hi Sheila, thank you so much for taking the time to leave us a great 5-star review! We're absolutely delighted to hear that you had a fantastic experience with our flooring products and services. Your feedback means the world to us, and it serves as a testament to the hard work and dedication we put into providing top-notch flooring solutions for our customers.
Once again, thank you for your wonderful review and for choosing us as your preferred flooring provider. We look forward to continuing to exceed your expectations in the future.
Lee was fantastic in arranging our…
Lee was fantastic in arranging our flooring that we were struggling to find (due to it being discontinued). Communication was fantastic, always at the end of the phone! Delivery arrived as arranged. We are looking forward to having our beautiful flooring put down in our home. Thankyou. I highly recommend Floor Land.
August 31, 2023
Reply from Floor Land
Hi Kate, thank you so much for taking the time to leave us a fantastic 5-star review! We're absolutely delighted to hear that you had a fantastic experience with our Quick Step Vinyl flooring products and services. Your feedback means the world to us, and it serves as a testament to the hard work and dedication we put into providing top-notch flooring solutions for our customers.
Once again, thank you for your wonderful review and for choosing us as your preferred flooring provider. We look forward to continuing to exceed your expectations in the future.
Reply from Floor Land
Hi Simran, thank you so much for taking the time to leave us a 5-star review! We're absolutely delighted to hear that you had a fantastic experience with our Elka wood flooring, and services. Your feedback means the world to us, and it serves as a testament to the hard work and dedication we put into providing top-notch flooring solutions for our customers.
Once again, thank you for your wonderful review and for choosing us as your preferred flooring provider. We look forward to continuing to exceed your expectations in the future.
Excellent
First time I have dealt with them,
& cant fault them. Excellent customer service. Happy with my product.
August 20, 2023
Reply from Floor Land
Hi Eleanor,
Thank you so much for taking the time to leave us a fantastic 5-star review on Trustpilot! We're absolutely delighted to hear about your positive experience with our flooring products and services. It's our top priority to provide high-quality flooring solutions and exceptional customer service to all our valued customers like you.
Once again, thank you for choosing us for your flooring requirements and for sharing your wonderful experience with others. We look forward to serving you again in the future and providing you with the best flooring solutions.
Worth a visit
A good choice of products, simple to order, good price & quick delivery.
August 15, 2023
Reply from Floor Land
Thank you so much for taking the time to leave us a glowing 5-star review! We're absolutely delighted to hear that you had a fantastic experience with our flooring products and services. Your feedback means the world to us, and it serves as a testament to the hard work and dedication we put into providing top-notch flooring solutions for our customers.
Once again, thank you for your wonderful review and for choosing us as your preferred flooring provider. We look forward to continuing to exceed your expectations in the future.
Good price and everything in stock.
July 25, 2023
Reply from Floor Land
Hi Mr. Edwards,
We want to extend our gratitude for your generous 5-star review. It's always heartening to know that our efforts at Floor Land resonate with our valued customers like you. We're thrilled you had such a positive experience with us, and we look forward to serving you again in the future.
Warm regards,
Floor Land Team.
Very rude man
July 25, 2023
Reply from Floor Land
Thank you for sharing your feedback.
At Floor Land, we take all comments seriously and always aim to address customer concerns. We pride ourselves on our commitment to excellent customer service, as evident from the positive reviews we receive on various platforms.
However, we must prioritize the safety and well-being of our staff. They are instructed to operate within company policies and to ensure respectful interactions with our customers, such as yours. We cannot accept threats and abuse of our staff. Unfortunately, if there are cases where interactions become inappropriate or abusive, we need to stand by our guidelines and principles.
We appreciate everyone's understanding and hope for constructive conversations in the future.
Samples
I only wanted a sample of tiling which arrived yesterday. Nevertheless it was good and prompt service as usual
July 20, 2023
Reply from Floor Land
Hi Sue, Thank you very much for your continued support. :)
A-grade service
Made good on their price match promise. Fast turnaround. Excellent customer service.
July 10, 2023
Reply from Floor Land
Hi Alasdair,
Thank you very much for leaving us your 5-star review. We very much appreciate it and are happy you've had a wonderful experience with Floor Land.
Regards
Leo
Quick delivery
June 28, 2023
Reply from Floor Land
Dear Melody
Thank you so much for taking the time to leave us a 5-star rating! It's customers like you who help us strive to become better.
We're thrilled to hear you had a wonderful experience with our services. We're committed to delivering the best possible service and it's encouraging to know we're on the right track.
We truly value your feedback, and your review reaffirms the challenging work we put into our business every day.
Rest assured that we will pass on your kind words to the entire team who will be thrilled to hear they have been able to make such a positive impact on your experience.
We'd love to see you again soon and assure you of an equally great service in the future. If there's anything more, we can assist you with in the future, please don't hesitate to let us know.
Thank you once again for your kind words and for being such a wonderful customer.
Best Regards,
Great service and fast no hesitation to…
Great service and fast no hesitation to use again.
July 2, 2023
Reply from Floor Land
Dear Steve,
First and foremost, I want to extend a big thank you for not only choosing our Quick-Step Alpha Vinyl Flooring but also for taking your valuable time to leave us a 5-star rating. Your support means the world to us!
We're delighted to know that the flooring met your expectations and provided the quality and aesthetic you were looking for. Quick-Step Alpha Vinyl Flooring is indeed one of our top-rated products, and feedback like yours reaffirms why that is so.
Our team works tirelessly to ensure our customers have an excellent experience from the point of purchase to the moment they see their finished floors, and your kind words will absolutely be shared with them. Knowing that our efforts have left a positive mark is always incredibly rewarding.
Looking ahead, we are excited to assist you with any of your future flooring needs. Should you have any questions about maintenance, upgrades, or new products, don't hesitate to reach out. We are here to help!
Thank you once again, Steve, for your wonderful feedback and for being a valued customer. We look forward to serving you again in the future.
Best Regards,
Floor Land
delivery was very quick and efficient
delivery was very quick and efficient. packaging was spot on too.
June 28, 2023
Reply from Floor Land
Dear Susan,
We sincerely appreciate your positive review regarding the delivery of your new flooring. Thank you for taking the time to share your experience with us.
We understand that selecting and receiving new flooring is an important decision, and we are thrilled to hear that your delivery process went smoothly. Our team works diligently to ensure that every step of the process, from order placement to final delivery, is seamless and hassle-free.
It brings us great joy to know that we met your expectations and that you are satisfied with both the quality of our flooring and the delivery service. Your feedback serves as a strong validation of our commitment to delivering excellent products and outstanding customer service.
If you have any further questions or need assistance with anything related to your flooring, please don't hesitate to reach out to us. We are here to provide ongoing support and ensure your complete satisfaction.
Thank you once again for choosing us for your flooring needs and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Leo
Happy from start to finish
Very happy with everything. I visited the showroom in Warrington. Leo very helpful there with advice and samples and also on the phone with ordering. We used Quick Step Alpha for our new kitchen. Swift delivery and floor is excellent quality. Will be using again for my conservatory
June 18, 2023
Reply from Floor Land
Dear Gillian
We wanted to reach out and express our sincerest gratitude for taking the time to share your thoughts and provide us with a review. Your feedback is invaluable to us, and we truly appreciate your support.
Your positive review has put a smile on our faces and serves as a tremendous motivation for our team. We strive to deliver exceptional experiences to all our customers and knowing that we have met your expectations fills us with a great sense of accomplishment.
We are delighted to have had the opportunity to serve you and are thrilled to hear that you had a positive experience with our product/service. Your kind words about mean a lot to us and reaffirm that we are on the right track.
At Floor Land, we are constantly striving to improve and provide even better experiences for our customers. Your feedback encourages us to continue raising the bar and delivering excellence in everything we do.
Once again, we extend our heartfelt thanks for your review. If you have any further questions or require any assistance, please don't hesitate to reach out to us. We are always here to help.
Warm regards,
Leo
Polite and efficient company
Polite and efficient customer services. Prompt delivery
Correct Quickstep laminated flooring, there are many similar ones.
June 26, 2023
Reply from Floor Land
Dear Martyn,
We are absolutely thrilled to receive your positive review of our flooring service. Thank you so much for taking the time to share your feedback with us.
Delivering exceptional service and ensuring our customers' satisfaction is our top priority, so we are delighted to hear that we met your expectations. It's fantastic to know that you had a great experience with our flooring service.
Our team of dedicated professionals works diligently to provide high-quality flooring solutions and ensure a seamless installation process. We strive to offer a wide range of flooring options, expert advice, and efficient service to meet our customers' needs.
Your kind words serve as a tremendous motivation for our team, as we constantly strive to improve and exceed our customers' expectations. If you have any further questions, concerns, or future flooring needs, please do not hesitate to reach out to us. We are here to assist you every step of the way.
Once again, thank you for choosing our flooring service and for your positive review. We greatly appreciate your support and look forward to serving you again in the future.
Best regards,
Leo
Reply from Floor Land
Dear Dawid,
Thank you so much for your fantastic review of our flooring website. We truly appreciate your kind words and are thrilled to hear that you had a positive experience while browsing our online platform.
At Floor Land, we strive to provide a seamless and user-friendly website that caters to our customers' flooring needs. It's wonderful to know that our efforts have paid off and that you found our website to be helpful and enjoyable to use.
We have invested significant time and resources into designing and developing our website with the goal of making the flooring selection process as convenient and informative as possible. Your feedback reinforces our commitment to providing an exceptional online experience.
Should you have any further questions, require additional information, or have future flooring needs, please don't hesitate to reach out to us. We are here to provide ongoing support and ensure your complete satisfaction.
Once again, thank you for your glowing review and for choosing our flooring website. We genuinely appreciate your support, and we look forward to serving you again in the future.
Best regards,
Leo
Everything Perfect
I recently purchased a Quick Step Impressive Ultra Laminate Soft Oak Light from Floor Land for my entire house. The quality of the product was excellent, and the packaging ensured that it survived the transportation. The ordering process was quite smooth, delivery quick and for free. I can really recommend this company to everyone without worries that something goes wrong.
The staff were very helpful when I needed guidance whilst installing. Five stars out of five retailer.
March 23, 2023
Unprompted review
Reply from Floor Land
Dear Roman,
We would like to express our sincerest gratitude for taking the time to share your review with us. Your feedback is incredibly valuable to us, and we appreciate your kind words and positive assessment of our product/service.
Knowing that our efforts have met your expectations is truly rewarding for our entire team. We strive to provide exceptional experiences to all our customers, and your review reaffirms that we are on the right track.
Your feedback not only encourages us to continue delivering excellent products/services, but it also serves as a testament to the hard work and dedication of our team. We are thrilled to have had the opportunity to serve you, and we are grateful for your trust and support.
Should you have any further feedback, suggestions, or questions, please do not hesitate to reach out to us. We are here to listen and ensure that your experience with us remains exceptional.
Once again, thank you for choosing us and for your wonderful review. We look forward to serving you in the future and exceeding your expectations.
Warm regards,
Leo
Details on website
I had a few issues with the order due to miss information on the website but they were all settled happily 👍
May 29, 2023
Reply from Floor Land
Hi Martin, thank you very much for taking the time to leave us a review. We very much appreciate your business and will be happy to offer you some extra discount in future, if you decide to use us again :)
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