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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently describing them as effective and transformative, making surfaces look brand new. Many people praise the quality of the products and the quick delivery service, highlighting the ease of ordering and fast dispatch. However, some customers experienced issues with product effectiveness, noting that certain stains or spots remained after use. A few other people also felt that the product did not meet their expectations regarding specific finishes, such as a "glossy wet look." Additionally, some reviewers mentioned problems with delivery schedules, citing delays from the courier service.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the effectiveness and ease of use,... See more

Quality

Users describe positive interactions with quality, consistently praising the effectiveness of the products.... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We inherited a rather drab looking travertine kitchen floor when we moved house. Ordinary floor cleaners didn't have any effect. On first using this product I didn't think it had made any difference... See more

Rated 5 out of 5 stars

Firstly, great ordering and quick delivery, straight from their website, not Amazon. Product has worked an absolute treat, removing rust stains left by some used sparklers on our cream patio!

Rated 5 out of 5 stars

Very happy to recommend their “Black Limestone Restorer/Sealer”. After extensive online research (and having read a few horror stories) we settled on this product to seal our new paving. We... See more

Rated 5 out of 5 stars

Easy to order, great communication, fast delivery & very easy to use products. We treated a damp patch in a concrete floor under carpet which recently appeared out of nowhere & used the penetrating fl... See more


Company details

  1. Cleaning Products Supplier

Written by the company

We provide professional natural stone floor and ceramic tiled floor cleaning, sealing and maintenance products for both the DIY and trade use markets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Graeme saved our patio from a cowboy…

Graeme saved our patio from a cowboy builder who completely spoiled 150m2 of our limestone patio by incorrectly grouting it. it was a total mess.

with Graeme's knowledge and advice we brought it back to life and is the now the centre piece of our garden.

thank you once more for all your help :)

thank you again

May 31, 2024
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for your review!

Rated 1 out of 5 stars

Ordered some products.

Ordered some products., there courier says he delivered it sent a picture of it but I have not had my parcel. Beware. Now trying to say I’ve received my items. Try another seller, these people arnt worth the hassle. As I say you delivered but I did not receive?? Not my problem. Don’t leave parcels 📦

May 31, 2024
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

You received your parcel as you confirmed the picture was the item by your recycle bins. Parcelforce interviewed the driver who confirmed the item was delivered to your property. The GPS locator also matched your address. The platform you ordered from may have since credited your account, but did not debit our account as per the information we supplied.

Rated 5 out of 5 stars

Good product

I ordered a few samples of Indian stone seler and colour intensifre from different companies and floorseals was undoubtedly the best, really brought out the colours in my Indian stone paving.

May 1, 2024
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for taking the time to leave us a review. It is appreciated!

Rated 5 out of 5 stars

I'm in Australia and I've tried half a…

I'm in Australia and I've tried half a dozen different products, that I bought from Bunnings, and none restored my black limestone pavers to their original deep black. At upwards of about $50/product it wasn't a cheap exercise.
I kept seeing this stuff in my search results but couldn't find a supplier in the UK to send me some so I contacted a friend living there and had her send it. I am SO GLAD I tried as it is absolutely amazing! The pavers look like the day I laid them; deep, rich and black. Totally worth the $$ to buy and have it sent.

May 1, 2024
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for your review!

Rated 5 out of 5 stars

Floorseal Resin Joint Residue Remover

I’m very happy with this product
I fitted 2 new porcelain patios in my garden during the summer, then used silka all weather resin jointing compound to seal the joints, Unfortunately I didn’t use enough water while filling the joints, which left left grey stubborn staining on the tiles.
I tried everything to remove the staining to no avail.So I purchased Floorseal Resin Joint Residue Remover, a little expensive but worth every penny.
It comes in a gel form which you brush across the staining, then leave it to do it’s magic for about 30 minutes, then with a abrasive pad rub across the area and then rinsed the area down, and like magic the resin staining was gone, it also removed a little rust mark.
I’m Very impressed with this product, it does what it says on the tin, and would recommend this product if you ever experience a similar problem.

October 18, 2023
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks

Rated 5 out of 5 stars

Professional finish

Communication from Floorseal is exemplary, they text when the order is dispatched and again with an hour time slot for delivery. Delivery was very quick indeed.

Black spot remover is an excellent product which has brought my Indian stone up like new. My patio and paths look as if they have been professionally cleaned.

Can’t recommend highly enough. I am repeat customer and service each time has been of the highest standard.

August 22, 2023
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for your review.

Rated 5 out of 5 stars

Excellent customer service with…

Excellent customer service with A++technical advise. Just used the Stone cleaner, couldn’t believe how it removed stains.
Can’t recommend enough.

Mark H

July 2, 2023
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for your review.

Rated 5 out of 5 stars

Oh wow

Oh wow!

Our Indian Fossil Mint sandstone patio was looking 'tired' only 3 years after being layed.

Jet washing wasn't making any impact on the black spot that had appeared on most of the slabs, so we Google'd the best way to get rid of it . . . up came Floorseal Black Spot Remover.

Having wet the slabs and applied the Floorseal, we sat back to wait the one hour suggested in the instructions.

After only 15 minutes the black spot had gone, without even rinsing with water let alone using a jet wash . . . pfftttt!

Rinsed off just using a hose and the effect is just wow. Clean or what, including the joints.

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Phoned up for advice

Phoned up for advice. The advice I was given was friendly, comprehensive, and turned out to be spot on. I ordered some soft wash and to my amazement it arrived the following day. The product turned out to be fantastic and did everything that was claimed for it. I couldn't have asked for more.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic products!

Have tried tested and am now using Patio cleaner plus, Blackspot remover and the non acid rust remover. Had a few questions before testing these which were answered knowledgeably and patiently. Placed a new order in the afternoon and got an email before 7pm to say it will be delivered next day. Fantastic service, products, and experience all round!

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great company, fab customer service

Exceptional customer service from Graeme. Answered all my questions quickly and comprehensively. Such a delight these days! Thank you, will be using you again and thoroughly recommend this company.

December 12, 2022
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Thankyou for taking the time to leave us a review:)

Rated 5 out of 5 stars

They certainly know their stuff!

Great website, very informative and when we made a call to clarify the perfect product for our job they spent over 40 minutes explaining the products and options. Couldn't be more knowledgeable can't wait for the delivery then we can get our new patio safely sealed with every confidence in their quality products.

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and products

Excellent service and products, advisor spent 30 minutes with me talking me through all the options and ensuring i got the right product, couldn’t recommend highly enough!

August 1, 2022
Unprompted review

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