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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently describing them as effective and transformative, making surfaces look brand new. Many people praise the quality of the products and the quick delivery service, highlighting the ease of ordering and fast dispatch. However, some customers experienced issues with product effectiveness, noting that certain stains or spots remained after use. A few other people also felt that the product did not meet their expectations regarding specific finishes, such as a "glossy wet look." Additionally, some reviewers mentioned problems with delivery schedules, citing delays from the courier service.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the effectiveness and ease of use,... See more

Quality

Users describe positive interactions with quality, consistently praising the effectiveness of the products.... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We inherited a rather drab looking travertine kitchen floor when we moved house. Ordinary floor cleaners didn't have any effect. On first using this product I didn't think it had made any difference... See more

Rated 5 out of 5 stars

Firstly, great ordering and quick delivery, straight from their website, not Amazon. Product has worked an absolute treat, removing rust stains left by some used sparklers on our cream patio!

Rated 5 out of 5 stars

Very happy to recommend their “Black Limestone Restorer/Sealer”. After extensive online research (and having read a few horror stories) we settled on this product to seal our new paving. We... See more

Rated 5 out of 5 stars

Easy to order, great communication, fast delivery & very easy to use products. We treated a damp patch in a concrete floor under carpet which recently appeared out of nowhere & used the penetrating fl... See more


Company details

  1. Cleaning Products Supplier

Written by the company

We provide professional natural stone floor and ceramic tiled floor cleaning, sealing and maintenance products for both the DIY and trade use markets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, well packaged, great product

February 20, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for leaving us a great review.

Rated 5 out of 5 stars

I used black spot remover and found it…

I used black spot remover and found it very successful so asked question about mould remover and received helpful reply by return.

February 13, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for taking the time to leave us a review Mr Bliss, it is greatly appreciated.

Rated 5 out of 5 stars

Perfect,really good tile sealer.

Perfect,ordered 11am, delivered next day at 8am. Well packaged,really good tile sealer.Thank you

February 11, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Thank-you for leaving a review of Floorseal Natural Stone Sealer Wet Look and our general packing and delivery service.

Rated 5 out of 5 stars

Excellent service

Excellent service, next day delivery and excellent products.

February 10, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for your purchase and review of Floorseal Interior Brick Sealer & Dustpoofer and our overall service!

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, thank you so much.

February 4, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for leaving us a great review, it is appreciated.

Rated 5 out of 5 stars

Super fast service.

Super fast service.
Product does what it says.

January 28, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for taking the time to leave us a review.

Rated 5 out of 5 stars

very good

good service great products

January 23, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for your review of Floorseal Interior Brick Sealer & Dustpoofer and our general service.

Rated 5 out of 5 stars

excellent product

January 21, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for your (second) review of Floorseal Oil Remover for Driveways & our service in general.

Rated 5 out of 5 stars

Very good service and the product has…

Very good service and the product has performed exactly as hoped for so far.

January 20, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Thankyou for taking the time to leave us a review of our service and Floorseal Interior Brick Sealer & Dustproofer.

Rated 5 out of 5 stars

Terracotta and Quary tile sealer.

Good advice given over the phone and arrived promptly after ordering.
Floor looks much better after treatment.
Product went a lot further than expected and did three coats easily from the 5litres.

January 19, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Thankyou for leaving us a great review.

Rated 1 out of 5 stars

Great effect on the stone, terrible effect on us!

I treated my Indian Sandstone floor in our newly-finished garden room over a week ago with Wet Look Floor Sealer, exactly according to the coverage rate. It looks great, bringing out all the colours in the stone. But beware - the off-gassing is unbelievable and we are still unable to use the room due to the stink of solvent, despite having the doors and windows open as much as we can in the day. I have just ordered a VOC air purifier at vast expense to solve the problem. I'm sorry to say that I would advise anyone thinking of using it inside and who may be sensitive to chemicals, to think again.

January 12, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Thankyou for reviewing us and sorry you did not get on with the product. Unfortunately sometimes people might not when dealing with a solvent based product. We have found you sometimes just cannot get the same visual effect with a water based product.

Rated 5 out of 5 stars

Does the job

Does the job, cleared all the algae and lichen

January 11, 2020
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for taking the time to leave us a great review.

Rated 4 out of 5 stars

Great stuff

Great stuff , shiny effect.

December 31, 2019
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for leaving a great review.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! All the stubborn blackspot has gone and pathway looks fab!

December 22, 2019
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for taking the time to review our Floorseal Patio Black Spot Remover Plus!

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