Manny provided absolutely fantastic service. He was very helpful, professional and friendly throughout, and made sure everything was sorted properly. His customer service was excellent, and I really a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service at the store and fantastic fitting. Staff at Floorstore Outlet Leeds have been knowledge and helpful to get the most out of the living room carpet to include a small hallway carp... See more
Company replied
We have bought laminate flooring for our house project. In store they have a great selection of different floor types. The overall purchase process was very quick and we were offered to pick up our or... See more
Company replied
Andy has been an amazing help. Made the process really quick and easy. He was really helpful with our choices throughout the process. Would strongly recommend booking through the floor store if you’re... See more
Company replied
Company details
Written by the company
Floorstore Outlet, Leeds’ 6,000 square foot showroom is beautifully designed to offer a fantastic range of Carpets, Laminates, Vinyls & Wood Flooring at unbeatable prices. The Floorstore Outlet stocks discounted lines from some of our most popular top brand ranges including Quick-Step, Karndean, Amtico and many more. With top brands at unbeatable prices, come along and bag yourself a bargain to transform your home or office. The Floorstore Outlet – The name for top flooring brands at the UK’s lowest prices.
We've Got You Covered
Written by the company
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Contact info
Units 16-20 Regent Street, LS2 7QA, Leeds, West Yorkshire, United Kingdom
- 01138314169
Get FREE underlay on any flooring order
5.0
Excellent
437 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Many was great and helpful
June 25, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you so much for your lovely review. We’re really pleased to hear Manny was so helpful and provided great service.
We’ll be sure to pass your kind feedback on to him.
Andy was really helpful
Andy was really helpful. Very good service definitely recommend.
June 25, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you so much for your kind review. We’re really pleased to hear Andy was so helpful and that you received very good service.
We really appreciate your recommendation and hope to help you again soon.
Great service from manny and Andy very…
Great service from manny and Andy very polite and friendly will come again
June 24, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your lovely review. We’re so pleased to hear you received great service from Manny and Andy, and that they made your visit a friendly and positive one. We’ll be sure to pass your kind words on to them, and we look forward to welcoming you back again soon.
Good service price & carried to car
Good service price & carried to car
June 24, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your kind review. We’re really pleased to hear you were happy with the service, price, and that the team were able to help carry everything to your car. We appreciate your feedback and hope to see you again soon.
Reply from Floorstore - Outlet Leeds
Thank you for your fantastic review! We’re so pleased to hear our team were helpful and able to get you the carpet you wanted. We really appreciate your feedback and hope you love your new flooring.
Wonderful man had loads of time for us…
Wonderful man had loads of time for us highly recommend to others
June 21, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your wonderful review! We’re so pleased to hear you had such a helpful experience and that our team took the time to look after you properly. Your recommendation means a lot to us.
very helpful and very polite and good…
very helpful and very polite and good prices quick service
June 21, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for taking the time to leave us a review. We’re really pleased to hear you found our team helpful and polite, and that you were happy with the prices and quick service. We truly appreciate your feedback.
Reply from Floorstore - Outlet Leeds
Thank you for your review! We’re really glad to hear you found our prices great and affordable. We appreciate your feedback and hope to welcome you back again soon.
What a great shop got my carpet and…
What a great shop got my carpet and fitted whith in a week and got fitter to measure tomorrow too
June 19, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your lovely review! We’re delighted to hear you had such a great experience in store and that we were able to arrange your carpet and fitting so quickly. We really appreciate your feedback and hope you’re thrilled with the finished result.
Manny was absolutely brilliant and…
Manny was absolutely brilliant and Robert was outstanding. Will definitely shop again with my mum and dad.
June 19, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your brilliant review! We’re so pleased to hear Manny and Robert looked after you so well. We’ll be sure to pass your kind words on to them, and we look forward to welcoming you and your mum and dad back again soon.
Brilliant service and staff was great…
Brilliant service and staff was great will come again definitely
June 19, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your great review! We’re really pleased to hear you received brilliant service and that our team made such a good impression. We’ll be happy to welcome you back again.
Looked after very well and brilliant…
Looked after very well and brilliant service
June 19, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your kind review! It’s great to hear you felt well looked after and received brilliant service from our team. We really appreciate you taking the time to share your experience.
five star very helpful staff and found…
five star very helpful staff and found what I was looking for and even cut the carpet for me
June 19, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your five-star review! We’re really pleased our staff were able to help you find exactly what you were looking for and assist with cutting the carpet too. We appreciate your lovely feedback.
Got what I wanted brilliant staff manny…
Got what I wanted brilliant staff manny was very helpful
June 16, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your lovely review. We’re so pleased to hear you found exactly what you were looking for and had a great experience with our team.
It’s fantastic to know Manny was so helpful, we’ll be sure to pass your kind feedback on to him!
The guys at floor store were very…
The guys at floor store were very helpful and knowledgeable about the products
June 16, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Hi Raymond
Thanks for the review.
Regards
Liz
Robert a nice man and helpful really…
Robert and Manny provided a very good customer service and helpful with our LVT purchase.
June 14, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your lovely review. We’re really pleased to hear Robert and Manny provided such helpful customer service during your LVT purchase.
We’ll be sure to pass your kind comments on to them, and we hope you’re delighted with your new flooring.
Floor staff were brilliant and…
Floor staff were brilliant and knowledgeable: they bent over backwards to accommodate us. Big shout out to Andy and Manny.
June 11, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your fantastic review! We’re so pleased to hear our team were brilliant, knowledgeable, and went above and beyond to help you.
A special thank you for mentioning Andy and Manny—we’ll be sure to pass on your kind words. We really appreciate your feedback and hope to see you again soon!
Reply from Floorstore - Outlet Leeds
Hi Julius,
Thank you for your lovely review! We’re so pleased to hear you received great service and found our team friendly and helpful.
We really appreciate your feedback and hope to see you again soon!
Reply from Floorstore - Outlet Leeds
Hi Tricia,
Thank you for your great review! We’re so pleased to hear you were happy with both the product and the friendly service from our team.
It’s fantastic to know Manny made such a positive impression. We’ll be sure to pass on your kind words. We really appreciate your feedback and hope to see you again soon!
I am buying second time
I am buying second time! Very helpful people! Good quality!
June 9, 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your lovely review, Cristina! We’re so pleased to hear you’ve chosen to shop with us for a second time.
It’s wonderful to know you’ve been happy with both the quality of our products and the helpful service from our team. We really appreciate your continued support and look forward to seeing you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.