Flory's Online Reviews 

396
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently emphasize the exceptional customer service, noting that online orders arrive promptly, are beautifully packaged, and come accompanied by delightful unexpected touches like tea and biscuits. Buyers are deeply impressed by the wonderful craftsmanship, high quality finishes, and original gift ideas available for friends and family. However, some customers also noted that certain products were purchased as seconds or discounted directly due to minor manufacturing faults or imperfections. Despite these initial issues, people found that the items still looked gorgeous, functioned correctly, and brought immense joy to their outdoor spaces.

What people talk about most

Product

Clients share positive opinions on product, highlighting that items are beautifully made, of exceptional... See more

Quality

Reviewers highlight positive aspects of quality, noting that items are beautifully made with an incredible... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

People report positive experiences with order, highlighting the straightforward and easy process, fast... See more

Service

Consumers find service to be exceptionally positive, frequently highlighting fast delivery and thoughtful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed something for my 10 year old nephew who is having difficulty at school. I purchased a little stone with a Bee motif so he could think of something sweet, like honey, and remind him that Bees... See more

Rated 5 out of 5 stars

I would recommend this company without reservation . Not only are their products beautiful and arrive as promised but their aftercare is fantastic . Being nearly 80 I was flustered and thought that I... See more

Rated 5 out of 5 stars

I ordered the Terrier and Fishing man solar wall plaques and the Robin spinners, they were all made to a high standard and amazing finish. The dog and spinners were classed as having imperfections an... See more

Rated 5 out of 5 stars

Received my owl solar panel and my Robin suncatcher in very good time, beautifully packaged and with a little gift! A teabag and a biscuit, a really lovely and unexpected touch. Both recipients were... See more


Company details

  1. Garden Center

Written by the company

Unique decorative garden products designs by us in the heart of the UK (West Midlands)


Contact info

4.9

Excellent

TrustScore 5 out of 5

396 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(396)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

The customer service provided by this company is excellent. Everything is well packaged and despatched quickly. I have no hesitation in recommending them for an unusual but personal gift. Thank you

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Flory’s will not disappoint.

If you’re looking for something a little different then Flory’s will not disappoint. They have a lovely range of unusual, well-made gifts at competitive prices.

October 18, 2023
Rated 5 out of 5 stars

Excellent customer service

I have recently ordered from Flory’s on line and I am very impressed with their products, delivery service and customer service it is excellent.
Happy to recommend this company if you are looking to purchase a solar plaque.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great company to deal with.

What a great company to deal with, solar plaque is sturdy and received it very quickly, their customer satisfaction is second to none with the thank you gift to the discount voucher.
Thank you so much.

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Recommend 100%

Lovely items, fast welling packaged delivery. ordered two items both lovely, but one wrong as want a dashshund and got a different dog. Called and spoke to a lovely lady, it was rectified over the phone straight away dashshund posted out that day, arrived day after. Link to return the wrong one emailed to me - Royal mail collection so easy.
Sometimes there is a error but its how its corrected and I give this company 100% for there service.
Will be using over and over.

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

Nice Christmas present!

This is a Christmas present for my daughter so hasn't actually been used yet but it looks lovely. Appreciated the small thank you token too (teabag & biscuit)! 🙂

October 18, 2023

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