Flow Right Heating & Gas Reviews 

177
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Steve installed our central heating boiler and has since serviced it annually. Steve is friendly and the service is excellent. Admin has been managed very well by Holly

Company replied

Rated 5 out of 5 stars

I've used the services of Flow Right for a number of years now, for my own house and my rental properties. Admin and appointments etc handled by Holly and Steve carries out installs and services. Alwa... See more

Rated 5 out of 5 stars

Just had a new Worcester Bosch boiler installed by Steve of Flow Right Heating and Gas. An excellent experience all round. Steve did a lovely job. He was polite, knowledgeable and very friendly. Clea... See more

Company replied

Rated 5 out of 5 stars

This Company did a brilliant job! Over two days Steven took out three old water tanks and an old boiler and replaced them with a new Worcester Bosch Combi boiler, had all the old materials removed and... See more

Company replied

Company details

  1. Boiler and Heating Service

Information provided by various external sources

At Flow-Right Heating & Gas, we specialise in the installation and servicing of Domestic and Commercial boilers and central heating. We also carry out landlord gas safety checks, installation of Smart heating controls, including Drayton Wiser and Nest and Powerflushing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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4.9

All reviews

(177)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Work and Trusted Service Over the Years

I have been using Flow-Right Heating and Gas Services for many years now, and they've consistently delivered excellent service. Steve has completed three boiler installations for me, carried out regular landlord gas safety checks, and responded promptly to emergency call-outs.

He has done a fantastic job at all the properties, including my own home. The work is always of high quality, and the pricing is very reasonable.

I would highly recommend Flow-Right to anyone looking for reliable and professional heating and gas services.

July 28, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review. We very much appreciate you coming back to us each year and value your custom. Best Wishes, Holly and Steve

Rated 5 out of 5 stars

Quality service

Reliable, responsive and good value. I’ve used both the installation and boiler service offered by Flow-Right and have been very pleased. I recommended them to a friend who was also pleased with her new boiler and the quality of the advice and experience provided

July 28, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Ann! We very much appreciate your continued custom.
Best Wishes, Holly and Steve

Rated 5 out of 5 stars

Excellent in every aspect

I have just had two boilers installed by Flow-Right. From first approach onwards every step was faultless.Helpful advice on choice of boiler, clear and competetive prompt quotations (with no vague potential add-ons). Good prompt and punctual scheduling.
Steve is very professional and helpful. Extremely hard working, tidy,thinking out and explains the job well answering all questions clearly. What a nice organised guy.
Holly was very pleasant and efficient in the office. Communications were prompt and all questions were clearly answered and follow-up paperwork dealt with quickly efficiently.
I was very impressed with them both and would highly recommend. Thank you !

July 22, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Nick! We're so pleased that you're happy with our service and would highly recommend us.
Best Wishes,
Holly and Steve

Rated 5 out of 5 stars

We would recommend this company to…

We would recommend this company to anyone who wants a new boiler or a service. Small family friendly people and doing a great job.

July 17, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Pauline!
Best Wishes,
Holly and Steve

Rated 5 out of 5 stars

Steve did our conversion from a regular…

Steve did our conversion from a regular boiler to a combi and the whole experience was fantastic. We had a good laugh whilst he was cracking on and everything was perfect. 10/10, thank you!

July 10, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Luke! We're really pleased you had a good experience with us.
Best Wishes, Holly and Steve

Rated 5 out of 5 stars

Steve is a fantastic engineer

Steve is a fantastic engineer, does a thorough job and leaves everything as he found it. The communication from the company is top drawer, including a reminder of when the service is due. Steve installed my boiler several years ago, and has serviced it every year since. Honestly, cannot recommend Steve and Holly highly enough.

June 13, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you very much for your 5* review Maddie! We really appreciate you having us each year for your boiler servicing. Holly and Steve

Rated 5 out of 5 stars

Great service from Flow-Right

Flow-Right fitted my new Worcester Bosch Boiler. Steve was polite and friendly, worked quickly and cleared up after himself. Also arranged to get the old boiler and rubbish collected when he finished. Overall a great professional service from Steve and Holly who arranged the quote and visit. I will definitely use Flow-Right again for future jobs and services.

May 21, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you very much for your 5* review. We're so pleased to hear you're happy with our service and would use us again in the future. Holly and Steve

Rated 5 out of 5 stars

Excellent work from Flow Right!

Flow Right removed an old & installed a new system boiler with such ease & professionalism at our property in Salford.
Everything was perfect from start to finish, booking the job in with Holly and Steve was excellent with carrying out the work.
I couldn’t have asked for anything more, thankyou!

March 11, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you very much for your 5* review Ben! We're so pleased you're happy with the job. Best Wishes, Holly and Steve

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Had a new boiler fitter, Stephen was so friendly, neat and tidy. Holly was very responsive to all messages and was very knowledgeable in letting us know what product we need.

March 7, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Hannah!
We're really pleased you found us neat, tidy and helpful, and would recommend us.
Best Wishes,
Holly and Steve

Rated 5 out of 5 stars

Really impressed and highly recommended.

We were really impressed with Steve and Holly and they represent everything that a top quality heating and gas company should be.

Steve was very professional and knowledgeable. He arrived on time both days. He worked exceptionally hard. He gave us regular updates and and he was extremely tidy. Holly is an outstanding administrator.

We are very happy with the work and we would gladly recommend Flow Right. Thank you to Steve and Holly.

March 4, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your review Hilary! We're really pleased you're happy with the work and the service we provide.
Best Wishes,
Holly and Steve

Rated 5 out of 5 stars

Boiler issues

Currently away on holiday and Steve has come to my rescue
Boilers packed up and need a new one asap
Great communication whilst I’m sunning myself and nothing to much effort from both Steve & Holly
Can’t recommend enough
Happy family and left the house cleaner then my kids have left it waiting for me

March 6, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review! We're really pleased to hear you're happy with the job. Holly and Steve

Rated 3 out of 5 stars

Flow Right Heating & Gas provides good…

Flow Right Heating & Gas provides good service. Steve is knowledgeable and punctual, and Holly handles bookings efficiently. They’ve installed boilers and heating systems with no major issues over the years. While the company is reliable and friendly, there’s room for improvement in overall experience. Decent option for local heating needs.

February 7, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Hi Ladislau,
Glad to hear you've found us friendly and reliable and a decent option for local heating needs.
We are a bit disappointed that you have only given us 3 stars.
It would be great to know who you are, as we don't have your name on our customer database and we'd really appreciate you getting in touch, with any feedback on areas we can improve.
Our e-mail address is info@flow-right-gas.co.uk
Thanks,
Holly and Steve

Rated 5 out of 5 stars

Flow Right - Highly Recommended

Just had a new Worcester Bosch boiler installed by Steve of Flow Right Heating and Gas. An excellent experience all round. Steve did a lovely job. He was polite, knowledgeable and very friendly. Clearly explaining everything. Also grateful thanks to Holly, his wife, for sorting out appointments etc.

February 27, 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you very much for your 5* review Glyn.
We're really pleased that you've had a good experience with us.
Best Wishes,
Holly and Steve

Rated 5 out of 5 stars

I've used the services of Flow Right…

I've used the services of Flow Right for a number of years now, for my own house and my rental properties. Admin and appointments etc handled by Holly and Steve carries out installs and services. Always found them reliable, knowledgeable and thorough. Their work is still mainly traditional gas systems but Steve is also qualified on heat pumps.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend to everyone in Great Manchester area

We have used Flow-right I found them from Worcester Bosch website to replace our old boiler. Steve the engineer did the good job for installation and Holly is informative and supportive in quotation and product information enquiry. They are the best team. After installing the boiler, they arranged the disposal of metal scrap, chemical and carton respectively. And also they offered a competitive good price to us. All boxes were checked. I wonder why there're no six stars to rate. We will use them again and recommend to the people.

November 28, 2024
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you so much for your review! We're really pleased that you're happy with the job and would recommend us! Holly and Steve

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