FlowChat Reviews 139

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, genuine commitment, and expertise in helping them achieve success. The platform is described as easy to use, effective, and instrumental in creating momentum for businesses, with many appreciating its clarity, simplicity, and speed. The support system, including training videos, strategy calls, and hands-on help from founders, is frequently highlighted as exceptional, ensuring users are well-supported and successful. However, some customers also noted significant issues with using the platform for social media prospecting, experiencing account blocks and restrictions on various platforms like Facebook and LinkedIn. These reviewers found the platform unusable for its primary purpose, with errors and a lack of clear guidance from the support team on how to avoid such problems.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its ease of use, clarity, and speed,... See more

Staff

Reviewers express high satisfaction with the staff, frequently describing them as amazing, helpful, and... See more

Service

Users describe positive interactions with service, highlighting outstanding customer service and onboarding,... See more

Customer service

Clients share positive opinions on customer service, with many highlighting that the support team... See more

Social media

Customers had ambiguous experiences with social media, with some reviewers praising its ability to manage DMs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flowchat has been an amazing experience from start to finish. The platform is easy to use, super effective, and has helped me create real momentum in my business. Sean and Chris, the owners, are... See more

Rated 5 out of 5 stars

Flow Chat is the only marketing software doing what it's doing. It gives my business an unfair advantage in the marketplace and helps us to build real connections with our ideal clients through an aut... See more

Rated 5 out of 5 stars

FlowChat is a Game-Changer for Outreach FlowChat has been a powerful tool for building real conversations at scale. The platform makes it easy to organize outreach, track leads, and manage mult... See more

Rated 5 out of 5 stars

Flowchat has saved me SO MUCH TIME! I've used other "CRM's" to manage DM's across my social channels and I quickly got overwhelmed, lost, confused and frustrated. Flowchat is so intuitive to... See more


Company details

  1. CRM Provider

Written by the company

FlowChat is the premium CRM for chat. Handle all your direct messages from Facebook, LinkedIn and IG, Twitter, Telegram, Discord and Slack, all in one place. Plus, with our strategic import features you can build endless lead lists for your sales teams. We help you start a convo with your ideal clients in seconds!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

139 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

FlowChat is an excellent software

FlowChat is an excellent software. I have been using this tool to prospect in Linkedin and couldn't be happier. After a few attempts I started getting leads from cold messages and this is a channel I wasn't exploring much.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great onboarding / the whole process…

Great onboarding / the whole process (sales, onboarding, ongoing office hours/meetings) has been great and the service is very "usable" and does what it says. I plan on using it more and more.

July 23, 2025
Rated 5 out of 5 stars

FlowChat is a Game-Changer for Outreach

FlowChat is a Game-Changer for Outreach

FlowChat has been a powerful tool for building real conversations at scale. The platform makes it easy to organize outreach, track leads, and manage multiple pipelines across social channels. If you're serious about growing your business through relationship-based sales, this is the tool to do it.

Big thanks to the FlowChat team for being responsive, supportive, and genuinely committed to helping users win. Highly recommend.

—Trebor Johns

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

How are you sending DM’s without this???

If you have an appointment setter or handle DMs in your business, you should absolutely be using FlowChat. I’ve been saying this since the day I started using it: sending DMs without FlowChat is like going into battle with just a knife, while using FlowChat feels like stepping in with a full Iron Man suit.

And it’s not just the software that makes it incredible, it’s the people behind it. Sean and Chris are two of the most genuine and helpful individuals I’ve met on my entrepreneurial journey, and they make the entire experience with FlowChat even more exceptional.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Flow Chat is the only marketing…

Flow Chat is the only marketing software doing what it's doing. It gives my business an unfair advantage in the marketplace and helps us to build real connections with our ideal clients through an automated process that allows us to reach our company growth goals. The support we received from FlowChat staff, including the owners, has been incredible. These guys are rock stars.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

We’re loving FlowChat!

We’re loving FlowChat!
We’ve recently started using the platform and are already seeing the potential it has to supercharge our outreach. Our main goal is to fill our events, and FlowChat is quickly becoming an essential part of that strategy.

What truly sets FlowChat apart is the extraordinary support. From regular tech and strategy calls to hands-on help from the founders themselves, the team is genuinely invested in your success. It feels more like a partnership than a software subscription.

The platform is powerful, the pricing is reasonable, and the DM strategies are helping us save significantly on ad spend while building real, human connections.

Highly recommend it to any business serious about scaling relationships and results. We’re excited to keep exploring everything FlowChat can do!

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Do your diligence. They do a hard sell, but there's a lot to be desired in the tool.

The tool actually runs in the browser, so if you want to process a bunch prospects from LinkedIn you have to let Flowchat run in an open browser... This takes forever if you have multiple prospects you want to process (like, hours) and you can't close your browser. The messaging the team came up with for my pipeline was way to bland. I was disappointed with the pipeline they created for me.

July 9, 2025
Rated 5 out of 5 stars

Success Begins with One

I want to share this with you. As a result of my engagement with FlowChat and still only a few weeks in, I just completed a fantastic meeting with a highly successful CEO. She told me that she rarely accepts LinkedIn meeting requests. She accepted mine and we have highly productive meeting that concluded with her scheduling another meeting with me in August. We are discussing a collaborative revenue sharing agreement. We would never have found each other without FlowChat. I am still in the infancy stage of learning and executing FlowChat. I am open to all insights and advice.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great start!

So far, the onboarding has been fantastic, and we are already up and running with our first pipeline, gaining consistent top-of-funnel lead growth daily! Can't wait to see what else is in store as we hit the ground running!

June 3, 2025
Rated 5 out of 5 stars

I’ve had a great initial experience…

I’ve had a great initial experience with everyone I’ve met at FlowChat. We are looking forward to getting started and using the software. It seems very intuitive extremely clever and is going to save me heaps of time. Thank you so much to everyone for all your support.

June 5, 2025

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