FlowChat Reviews 139

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, genuine commitment, and expertise in helping them achieve success. The platform is described as easy to use, effective, and instrumental in creating momentum for businesses, with many appreciating its clarity, simplicity, and speed. The support system, including training videos, strategy calls, and hands-on help from founders, is frequently highlighted as exceptional, ensuring users are well-supported and successful. However, some customers also noted significant issues with using the platform for social media prospecting, experiencing account blocks and restrictions on various platforms like Facebook and LinkedIn. These reviewers found the platform unusable for its primary purpose, with errors and a lack of clear guidance from the support team on how to avoid such problems.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its ease of use, clarity, and speed,... See more

Staff

Reviewers express high satisfaction with the staff, frequently describing them as amazing, helpful, and... See more

Service

Users describe positive interactions with service, highlighting outstanding customer service and onboarding,... See more

Customer service

Clients share positive opinions on customer service, with many highlighting that the support team... See more

Social media

Customers had ambiguous experiences with social media, with some reviewers praising its ability to manage DMs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flowchat has been an amazing experience from start to finish. The platform is easy to use, super effective, and has helped me create real momentum in my business. Sean and Chris, the owners, are... See more

Rated 5 out of 5 stars

Flow Chat is the only marketing software doing what it's doing. It gives my business an unfair advantage in the marketplace and helps us to build real connections with our ideal clients through an aut... See more

Rated 5 out of 5 stars

FlowChat is a Game-Changer for Outreach FlowChat has been a powerful tool for building real conversations at scale. The platform makes it easy to organize outreach, track leads, and manage mult... See more

Rated 5 out of 5 stars

Flowchat has saved me SO MUCH TIME! I've used other "CRM's" to manage DM's across my social channels and I quickly got overwhelmed, lost, confused and frustrated. Flowchat is so intuitive to... See more


Company details

  1. CRM Provider

Written by the company

FlowChat is the premium CRM for chat. Handle all your direct messages from Facebook, LinkedIn and IG, Twitter, Telegram, Discord and Slack, all in one place. Plus, with our strategic import features you can build endless lead lists for your sales teams. We help you start a convo with your ideal clients in seconds!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

139 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing Product and Team

The system is robust and can handle multiple platforms simultaneously. This is the only way to maximize your outbound prospecting while you focus on other parts of your business. Sean and his team are very knowledgeable and go above and beyond to help you succeed!

February 4, 2025
Unprompted review
FlowChat logo

Reply from FlowChat

Buddy, Very grateful for your kind words my friend. It's great having you in our community, and I'm pumped to see you having immediate and fast success. You're an inspiration. Keep it up!

Rated 1 out of 5 stars

Not as automated as it’s promoted to be…

Not as automated as it’s promoted to be and compared to other software, the cost is way too expensive. Everything that can be automated on the back end has to be manually started on the front end which negates the automatic process.

January 26, 2025
FlowChat logo

Reply from FlowChat

Thanks for posting this so we can further support you with FlowChat.

As promoted, FlowChat has scheduled automations that run hourly, daily or at the custom frequency that you schedule. All on their own.

How to do this is covered in our fast start guide, onboarding call, and in our training videos. Additionally we offer 4 live support calls per week to help set these up with you.

If you are still looking to leverage these scheduled automations to run on their own everyday, please email support@FlowChat.com and we can help get these setup for ya!

Rated 5 out of 5 stars

FlowChat

This is the best social media, lead generation platform, I have ever used.

October 16, 2024
Rated 2 out of 5 stars

Too many features not working and no…

Too many features not working and no live chat support
Feels like I am paying for something I am not getting

July 22, 2024
FlowChat logo

Reply from FlowChat

Hi, the feature you reported as not being working is now working.

Like we explained in our email, sometimes social platforms make changes and we need to update our browser extension to support those changes, during that time period the affected feature(s) might not be working.

We do offer multiple support channels but live chat is not one of them, the different ways to get support are listed in our pricing page so it shouldn't be a surprise to you.

If there are any other features not working, please send an email to our support at support@flowchat.com

You can get support through our 2 weekly support calls, you can find the schedules on your dashboard, also by support email which is what you used, and on the members-only Facebook Group (the link is on your Dashboard).

Rated 5 out of 5 stars

Speed Lead Acquistion

The speed at which they get things moving for you coupled with their frequent detailed support sessions durring the week is great. Sean Malone and Chris Baden are visible and active with their clients.

June 21, 2024
Rated 5 out of 5 stars

Flowchat Revolutionized Our Prospection and Boosted Client Acquisition!

Flowchat has completely transformed the way we connect with our prospects. With time always being a constraint, Flowchat’s intuitive platform has made prospection, follow-up, and closing seamless and efficient. Our engagement rates have soared, and we've seen a significant increase in client acquisition and retention. The ease of use and powerful automation features save us countless hours each week, allowing us to focus on what we do best—providing a top-notch affiliate system to our clients. I can't imagine running our business without Flowchat now!

May 16, 2024
Rated 5 out of 5 stars

All around excelent

All around excelent. Great tool, great team...looking forward to increase my expertise on it.
Time saver for sure. Built by marketers and salesman, which makes it stand out.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Let me tell you about Sean from Flow…

Let me tell you about Sean from Flow Chat. Dude's an absolute legend. Kind, considerate - the whole nine yards. But get this...he straight up looks like Bradley freakin' Cooper's twin (to me)! I made sure to let my man know too. We got a good laugh out of that one.

But looks aside, Sean's story is pure gold. Inspiring For sure. And Flow Chat? Holy toledo batman, talk about a gamechanger! This tool is reconnecting ppl on another level. If you need to up your people skills and start making real connections, you gotta get your hands on this ASAP.

I'm telling you, Flow Chat is the truth. Quit playing games and take your business to the next level. Sean's livin' proof this stuff works, and he proves it on zoom. Do yourself a favor and invest in yourself for once. Your future self will thank me later. Your welcome.

March 18, 2024
Unprompted review

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