Flowercard Reviews 25,237

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the freshness and beauty of the flowers, as well as the thoughtful presentation and packaging. People frequently mention the ease of ordering and the reliable delivery service, with many appreciating the timely arrival of their gifts. The overall quality of the items and the service provided are often described as excellent, making for a delightful experience for both senders and recipients. However, some customers also noted issues with delivery, including late arrivals or items not being delivered as scheduled. A few people were dissatisfied with the condition of the flowers upon arrival, mentioning wilting or damaged arrangements. There were also occasional comments about the actual size of the flower arrangements being smaller than expected or the colors differing from what was shown online.

What people talk about most

Product

Users describe positive interactions with the product, often praising the beautiful and unique flower cards,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy delivery, with... See more

Quality

Customers generally express satisfaction with the quality of products, often describing flowers as beautiful,... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and straightforward,... See more

Service

People report positive experiences with service. Many customers praise the excellent service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... See more

Company replied

Rated 5 out of 5 stars

I have ordered from Flowercard many times prior to illness & sent a last minute Christmas flowercard. I had a minor issue that a lovely AMY sorted in such a speedy & caring way. My friend Rachel will... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist

About Flowercard

Written by the company

Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door

A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A lovely surprise

My friend was delighted with her flower card. She's never seen one before and thought it was wonderful.

May 25, 2025
Flowercard logo

Reply from Flowercard

Dear Miriam,

We're happy to hear that your friend was delighted with her Flowercard! It's wonderful to know she found it so special and unique. Thank you for sharing this positive experience. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 3 out of 5 stars

I ordered late deliverywell in time or day said…

I ordered well in time or day said dispatch 29 th delievrry 30 flowers turned up a day late and slightly crushed very disappionted

May 31, 2025
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Reply from Flowercard

Dear Mrs Chalcraft,

We're so sorry to hear your Flowercard arrived slightly crushed. While we understand your disappointment about the delivery time, please note that deliveries can take 1 to 2 days after despatch, so it was actually within our accepted timeframe.

Please send us a message at cs@flowercard.co.uk with your order number and a photo of your Flowercard so we can investigate the crushing and offer you the best possible solution. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Lovely, as ever

As ever, the flowers and the card provided exactly what was needed and brought great pleasure when they were delivered (very promptly) to a patient in hospital. The recipient was overjoyed (and is now planning to become a Flowercard customer).

May 25, 2025
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Reply from Flowercard

Dear Jandy,

We're happy to hear that your Flowercard brought joy to the recipient. It's wonderful knowing our prompt delivery made someone's day, and that they're considering becoming a customer! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Good amongst the bad

Beautiful card delivered on my sisters birthday after just been diagnosed with lung cancer,she was over the having never seeing a flowercard

May 25, 2025
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Reply from Flowercard

Dear Maggie,

We are so sorry to hear about your sister's diagnosis, and we're touched that your Flowercard brought her joy during this difficult time. Thank you for letting us be a small part of her day. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Make Someone Smile 😃

Beautiful flowers delivered on time.
Worth every penny to brighten someone's day! 💐😃☀️✨️

May 24, 2025
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Reply from Flowercard

Dear Mrs Marsden,

We're delighted that your beautiful Flowercard was delivered on time and brightened someone's day! We appreciate your feedback and are glad it was worth every penny. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 4 out of 5 stars

It’s a nice surprise

It’s a nice surprise, but far too expensive for this little flower display
In future I better go for Fleurope

May 24, 2025
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Reply from Flowercard

Dear Petra,

Thanks for your feedback. We're glad you found it a nice surprise, but we understand your concerns about the price. We believe what makes us truly unique is the personal message on the card combined with our lovely flowers inside. We're always working to offer the best value for this distinctive gift. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Thank you flowers.

I ordered some flowers a week ago and I was really impressed with the service and the flowers were lovely my cousin really liked them.

May 24, 2025
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Reply from Flowercard

Dear Mrs Parfitt,

We're delighted to hear that you were impressed with our service and that your cousin enjoyed the flowers. Thank you for your positive feedback, we appreciate it. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Made someone very happy

Made someone very happy

May 24, 2025
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Reply from Flowercard

Dear John,

We are happy to hear that we made someone happy. Thank you for sharing this positive experience with our team. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

I have purchased several flower cards…

I have purchased several flower cards over the years and everyone who has received them are very happy with them and can’t believe how beautiful they are. Cards and delivery excellent.

May 24, 2025
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Reply from Flowercard

Dear Mr Brown,

We're delighted to hear that everyone who has received our Flowercards over the years has been very happy with their beauty. We appreciate your kind words about our Flowercards and delivery! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Arrived on time for a 60th birthday

Arrived on time for a 60th birthday. The recipient was delighted with them

May 24, 2025
Flowercard logo

Reply from Flowercard

Dear Cyril,

We're so happy to hear that the gift arrived on time for the 60th birthday and that the recipient was delighted with it! Thank you for your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 1 out of 5 stars

Recipient of a flower card

Recipient of a flower card. I would be so disappointed had I personally paid for this card. Colour of the card is different colour to the website and the flowers… well let’s just say very very disappointing. Definitely not worth £29.99 that was paid, I’d be loathed to pay more than £5.

May 30, 2025
Unprompted review
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Reply from Flowercard

Dear CJ,

We're truly sorry your Flowercard didn't match your expectations. While we strive to make every Flowercard look exactly as advertised, occasional substitutions are necessary due to seasonal availability. Rest assured, any substituted blooms are always of equal or greater value and matched to the original colours as closely as possible.

Please message us at cs@flowercard.co.uk with your order number and a photo of your Flowercard so we can investigate and find the best solution for you. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

It was easy to find and look at all the…

It was easy to find and look at all the different cards you can get l have ordered quite a few times now and e ery one has been beautiful and ha e been very happy with them.

May 20, 2025
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Reply from Flowercard

Dear Mrs Brown,

We're so happy you find our Flowercards beautiful and easy to browse! Thank you for your continued orders and positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Unforgettable first impression

I ordered a Flowercard for my sister's birthday and Honestly speaking, I didn't expect such a fresh and vibrant mini bouquet inside a card. She texted me OMG so cute and real blooms! I will def order again.

May 16, 2025
Unprompted review
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Reply from Flowercard

Dear Jack,

We're so glad your sister loved her Flowercard and the fresh mini bouquet! It's wonderful to hear she found it so cute. We appreciate your intention to order again and your positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

So easy ordering

I placed my order in secs and got beautiful blooms via post.

May 7, 2025
Unprompted review
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Reply from Flowercard

Dear Dominic,

We're happy to hear that you received beautiful blooms so quickly. Thank you for your order and the positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Flower cards are a small beautiful way to make friends happy

Everyone that l have sent a Flowercard to are delighted with the card they receive. No disappointments and that encourages me to send more.

May 22, 2025
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Reply from Flowercard

Dear Mrs Worthington,

We're happy to hear that your recipients are delighted with their Flowercards. It encourages us to know we're bringing joy. Thank you for your continued support! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Consistently good

This is the 3rd maybe 4th time I've used this company and they always deliver. My recipients are delighted. The flowers and card are lovely, exactly as shown on the website. Delivered with care and on time.
Thank you !

May 15, 2025
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Reply from Flowercard

Dear KTM,

We appreciate your continued trust in our service. We're so glad to hear that your Flowercards are lovely and delivered with care, just as expected. Thank you! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Ordered a get well soon flowercard for…

Ordered a get well soon flowercard for a family friend who had had an emergency operation. She received it after she came back from hospital

May 21, 2025
Flowercard logo

Reply from Flowercard

Dear Teresa,

We appreciate you taking the time to share your experience. We're happy to hear that your family friend received the Flowercard. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Always Perfect

Always Perfect
Ordered a flower card for an Anniversary. Flowers were delivered on time and the recipient loved them. I have used Flower Card on many occasions and find them to be very reliable. Flowers are always beautiful. I’ve also ordered chocolates and they are delicious.
As the title says Flower Card are “Always Perfect”.

May 21, 2025
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Reply from Flowercard

Dear Sheila Rae,

We're so happy to hear that the Flowercard and chocolates were a hit! Thank you for your continued trust in our service; we appreciate your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 4 out of 5 stars

Excellent service.

The flowers were lovely but part of the order was missing, this was sorted immediately,many thanks.

May 21, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Holloway,

We're glad that you found the Flowercard lovely, and we could sort the missing part of your order promptly. Thanks for your feedback. 🌸

Kind regards,
The Flowercard Team 🌸

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