Flowercard Reviews 25,236

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 323 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the fresh, vibrant, and beautiful flowers, often noting their excellent quality and presentation. Many people appreciate the ease of ordering, the timely delivery service, and the overall positive experience with their orders. The service is frequently described as reliable and efficient, with many customers expressing satisfaction with how their gifts were received. However, some customers also noted issues with delivery, mentioning instances where orders were late, not delivered as expected, or left in an insecure location. A few other people also felt that the flowers arrived wilted or were smaller than anticipated, leading to disappointment with the product's condition.

What people talk about most

Product

People report positive experiences with product. Many customers praise the beauty and uniqueness of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting timely arrivals and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers were delighted with the... See more

Order

Reviewers highlight positive aspects of the ordering process. Many customers found it easy and... See more

Service

Users describe positive interactions with service. Many reviewers praise the excellent and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... See more

Company replied

Rated 5 out of 5 stars

I have ordered from Flowercard many times prior to illness & sent a last minute Christmas flowercard. I had a minor issue that a lovely AMY sorted in such a speedy & caring way. My friend Rachel will... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist

About Flowercard

Written by the company

Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door

A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They deliver as promised card & flowers…

They deliver as promised card & flowers are fresh & beautiful

May 27, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Ellis,

We're so happy to hear that your Flowercard was delivered as promised and that you found them fresh and beautiful! Thank you for your feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars
Flowercard logo

Reply from Flowercard

Dear Mrs Higgins,

We're so happy you find your Flowercard beautiful and unique! Thank you for your positive feedback; we appreciate it greatly. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

70th Birthday

The flowers were beautiful. They were for my sister’s 70th Birthday.

May 27, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Hasan,

We're happy to hear that the flowers were beautiful for your sister's special 70th birthday! We appreciate you taking the time to share your positive experience. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Cute letterbox blooms

I LOVED MY MINI BOUQUET TUCKED INSIDE THE CARD, SO CLEVER AND SWEET.

May 28, 2025
Unprompted review
Flowercard logo

Reply from Flowercard

Dear Alexander,

We're happy to hear that you loved your Flowercard. We appreciate your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Trug of flowers sent to our daughter…

Trug of flowers sent to our daughter and son-in-law for their wedding anniversary. Flowers arrived on the preferred date and good tracking details. Our daughter sent us a photo and they looked beautiful. We also added prosseco and chocs!

May 27, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Churchill,

We're happy to hear that the Flowercard, prosecco, and chocolates arrived on time for your daughter and son-in-law's wedding anniversary! We're so glad they looked beautiful and that you were pleased with our tracking details. Thanks for your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

A little difficult to get to Website…

A little difficult to get to Website but got there in the end

May 26, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Fryer,

We appreciate your feedback and are so sorry you had difficulty accessing our website. We'll look into this to improve the experience. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Beautiful floral card…

Card was delivered on time and recipient of the card was delighted with it

May 19, 2025
Flowercard logo

Reply from Flowercard

Dear Theresa,

We appreciate you letting us know the Flowercard was delivered promptly and the recipient was delighted with it. Thank you for your positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 3 out of 5 stars

The Flowercard didn't arrive at the…

My previous review was unfortunately rather muddled. What I meant to say was that although the Flowercard arrived on time, was very well received by the happy couple, who were very pleased both with the quality and the thoughts behind it, the Trustpilot request for my review on the experience arrived before the date of receipt by the recipients which made it impossible for me to give at that time.

May 24, 2025
Flowercard logo

Reply from Flowercard

Dear Bryan,

We appreciate your feedback. We understand that delivery experiences can sometimes be concerning. Upon checking, your order was dispatched on your requested day and was delivered on your expected delivery date. If you'd like to discuss this further, please don't hesitate to message us at cs@flowercard.co.uk. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Thank you flower card

Was purchased as a thank you and was gratefully received by the recipient

May 26, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Facey,

We're happy to hear that the thank you Flowercard was so well received! It means a lot to us that you chose our product for this special gesture. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Easy to order

Easy to order
Nice choice of card/flowers
Delivered on time and my mother in law loved them

May 27, 2025
Flowercard logo

Reply from Flowercard

Dear Ms Brumby,

We're so happy the ordering process was easy, you liked the Flowercard selection, and your mother-in-law loved the flowers! It's great to hear the delivery was on time. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

The card was so lovely my kids loved…

The card was so lovely my kids loved them will be getting more

May 27, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Hogbin,

We're happy to hear that the Flowercards were so well-received by your children! Thank you for letting us know, and we appreciate your intention to order more. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Modern gift idea

NGL, I’ve never seen flowers inside a card before. This felt like magic when I slid it out of the envelope. The posy stayed crisp, and the card design was fab. Total FAVE for quick thoughtfulness.

May 6, 2025
Unprompted review
Flowercard logo

Reply from Flowercard

Dear Gerard,

We're happy to hear that you experienced the Flowercard magic. It's great to know the card's design and the flowers' condition made such a positive impression. Thank you for sharing your experience with us! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 4 out of 5 stars

Beautiful gifts

I ordered 2 flower cards, and both my friends loved them. Thank you.
However, on one of them, I had not included my name in my message and my friend didn't know who had sent it. Maybe you could add the sender's name to the details given to the recipient?

May 23, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Morrison,

We're glad to hear that your friends loved their Flowercards! We appreciate your feedback regarding the sender's name. We will consider this as we continue to improve our services. Thank you for your suggestion. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Lovely flowers and card

Lovely flowers and card. Easy to order. Delivered when requested, on time.
Recipient was delighted.

May 27, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Forrester,

We're so happy the recipient was delighted with the lovely Flowercard! We're glad the order was easy and delivered on time as requested. Thank you! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Card lovely and delivered on time

Card lovely and delivered on time
Thank you

May 26, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Hughes,

We're so happy to hear that you found the Flowercard lovely and that it was delivered on time. Thank you for taking the time to share your positive experience. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Perfect pick me up

I had a rough day at work and just sharing my experience, opening the letterbox to see flowers in a greeting card felt like a hug. The colours were lovely, petals soft and the scent so soothing. I smiled instantly.

April 8, 2025
Unprompted review
Flowercard logo

Reply from Flowercard

Dear George,

We are so happy to hear that your Flowercard brightened your day after a rough time at work. It's wonderful that the colours, soft petals, and soothing scent brought you joy and an instant smile. Thank you for sharing your experience with us. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

An excellent service . Thank you so much.

This was an excellent service. The flowers arrived on time beautifully presented and fresh.
My friend who received them was delighted.
It shall definitely be using this Service again,
Thank you.

May 26, 2025
Flowercard logo

Reply from Flowercard

Dear Elizabeth,

We're happy to hear your friend was delighted with the beautifully presented and fresh flowers that arrived on time. We appreciate your intention to use our service again and thank you for your review! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars
Flowercard logo

Reply from Flowercard

Dear Mrs Clifford,

We're happy to hear that our website is easy to use. Thank you for your feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Very good services ,staff are most…

Very good services ,staff are most helpful with problems,and of course the cards & flowers are just beautiful.

May 26, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Byrne,

We appreciate your kind words! We're so glad our staff could help you, and that you find the Flowercard beautiful. Thank you for your feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

A lovely surprise

My friend was delighted with her flower card. She's never seen one before and thought it was wonderful.

May 25, 2025
Flowercard logo

Reply from Flowercard

Dear Miriam,

We're happy to hear that your friend was delighted with her Flowercard! It's wonderful to know she found it so special and unique. Thank you for sharing this positive experience. 🌸

Kind regards,
The Flowercard Team 🌸

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look