Flowercard Reviews 25,236

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 323 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the fresh, vibrant, and beautiful flowers, often noting their excellent quality and presentation. Many people appreciate the ease of ordering, the timely delivery service, and the overall positive experience with their orders. The service is frequently described as reliable and efficient, with many customers expressing satisfaction with how their gifts were received. However, some customers also noted issues with delivery, mentioning instances where orders were late, not delivered as expected, or left in an insecure location. A few other people also felt that the flowers arrived wilted or were smaller than anticipated, leading to disappointment with the product's condition.

What people talk about most

Product

People report positive experiences with product. Many customers praise the beauty and uniqueness of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting timely arrivals and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers were delighted with the... See more

Order

Reviewers highlight positive aspects of the ordering process. Many customers found it easy and... See more

Service

Users describe positive interactions with service. Many reviewers praise the excellent and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... See more

Company replied

Rated 5 out of 5 stars

I have ordered from Flowercard many times prior to illness & sent a last minute Christmas flowercard. I had a minor issue that a lovely AMY sorted in such a speedy & caring way. My friend Rachel will... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist

About Flowercard

Written by the company

Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door

A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very easy to order online

Very easy to order online, and true to your word they were delivered on the day I asked for, I have not seen the but my friend said they are perfect.
Thank you
Ann Nash

May 30, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Nash,

We're happy to hear that ordering online was easy and that the delivery met your expectations. We appreciate you letting us know your friend was pleased with their Flowercard. Thank you for your feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Good quality & reliable service

This was my third purchase from Flowercard & each recipient has been thrilled with the flowers.
I will use them again with confidence.

May 30, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Kemp,

We're happy to hear that your recipients have been delighted with their Flowercard! Thank you for your continued confidence in our service, and for sharing your positive experience. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Recipient was very moved by the flower…

Recipient was very moved by the flower card-shall definitely buy again.

May 29, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Clark,

We're happy to hear that the flower card touched the recipient. Thank you for your positive feedback and we appreciate your intention to purchase again. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Easy to order and very fresh.

ease of ordering and on time. Flowers are very fresh and just like the photo.

May 25, 2025
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Reply from Flowercard

Dear Mrs Badger,

We're happy to hear that the ordering process was easy, the delivery was on time, and the flowers were fresh and resembled the photo. Thank you for your feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Very pleased with this company

Very pleased with this company

May 29, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Davies,

We're so happy to hear that you're pleased with Flowercard! Thank you for your positive feedback. We appreciate it. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

The flowers arrived on time and were…

The flowers arrived on time and were absolutely gorgeous

May 29, 2025
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Reply from Flowercard

Hi Consumer,

We're happy to hear that your Flowercard arrived on time and was gorgeous. Thank you for your positive feedback; we appreciate it! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Get well card

I put the wrong house number on the flower card I sent and it was sent back
They replaced the flowers and sent to the right address
Really lovely customer service assistants
The flower card was for a very poorly friend so it was important

May 29, 2025
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Reply from Flowercard

Dear Katharine,

We appreciate you sharing your experience. We are pleased to hear that we were able to resolve the address issue and deliver the Flowercard to your friend. Thank you for acknowledging our team's support. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Would highly recommend

Ordering process was very easy and straightforward. Recipient was delighted with quality of flowers.

May 29, 2025
Flowercard logo

Reply from Flowercard

Dear Jennifer,

We appreciate you taking the time to leave us a review! We're so glad the ordering process was easy and that the recipient loved the quality of her Flowercard. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

sent for a special birthday

The flower card arrived in good time and the flower arrangement perfect. The flowercard was a new experience for the recipient and they were delighted.

May 28, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Baer,

We're happy to hear that the Flowercard arrived promptly and the arrangement was perfect. It's great to know the recipient enjoyed this new experience. Thank you for your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Perfect delivery time

Perfect delivery time, all items arrived safely as advised.
Recipient over the Moon
Other than that
No more than I expected from a well organised and professional company

May 29, 2025
Flowercard logo

Reply from Flowercard

Dear Alex,

We're happy to hear that the delivery was perfect and your Flowercard arrived safely. We appreciate your recognition of our organised and professional service; thank you for your positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

It was easy to order good quality and…

It was easy to order good quality and was delivered on time

May 28, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Whiteman,

We're so glad the ordering was easy, the quality was good, and the delivery was on time! Thank you for your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

On-time delivery of a beautiful Flower…

On-time delivery of a beautiful Flower arrangement as described, (and my wife was delighted )

May 27, 2025
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Reply from Flowercard

Dear Mr Farmery,

We're so happy to hear that your wife was delighted with the beautiful flower arrangement and our on-time delivery! Thank you for your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 3 out of 5 stars

I have orderd from you a few times the…

I have orderd from you a few times the last order was for my wife on her 80th , it was not as good , as the one i sent to my sister in law .

May 13, 2025
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Reply from Flowercard

Dear Mr Stuart,

We appreciate you sharing your experience. We're sorry the order for your wife's 80th wasn't as good as your previous order. Please send us a message at cs@flowercard.co.uk with a photo of your Flowercard so we can investigate and offer the best possible solution. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars
Flowercard logo

Reply from Flowercard

Dear Mrs Sissons,

We're happy you enjoyed our service and our Flowercard selection. Thank you for sharing your positive experience with us; it means a lot to us. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Such a lovely card and flowers

Such a lovely card and flowers. The recipient loved them. Arrived on the day selected.

May 28, 2025
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Reply from Flowercard

Dear Miss Ayling,

We're happy to hear that the recipient loved her Flowercard. We appreciate you letting us know that the delivery arrived on the selected day. Thanks for your feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

I have never actually seen the flowers…

I have never actually seen the flowers on Flowercard, but the recipients say they are very pretty.

May 28, 2025
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Reply from Flowercard

Dear Mrs MacGregor,

We're happy to hear that the recipients found the flowers very pretty. Thank you for letting us know, and we appreciate you sharing your positive experience! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

The process of ordering was easy and…

The process of ordering was easy and there was plenty to choose from. The recipient loved her flower card.
I will totally recommend this company to others.

May 27, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Kerse,

We're happy to hear that the ordering process was easy and that there was a great Flowercard selection. We're also glad the recipient loved the Flowercard. Thank you for recommending us! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Perfect gift

Perfect gift for a friend going through a difficult time. Easy to order, arrived in good condition.

May 28, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs McQuinn,

We're so glad it was the perfect gift during a difficult time. We appreciate you mentioning the easy ordering process and good condition upon arrival. Thank you. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Beautiful flower card

Beautiful flower card
Excellent customer service when I wanted to change a delivery date.
The perfect gift why you have no ideas what to buy someone,
Have use several times and will continue to do so

May 28, 2025
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Reply from Flowercard

Dear Joanne,

We're delighted you find our Flowercards beautiful and appreciate our customer service when changing your delivery date. It's great to hear our product is the perfect gift solution for you. We appreciate your continued support! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Recipient pleased with their flowercard…

Recipient pleased with their flowercard and prosecco.
Again, easy to order online process.
Thanks again all at Flowercard.

May 20, 2025
Flowercard logo

Reply from Flowercard

Dear Ms Elsaleh,

We're happy to know that your recipient was pleased with their Flowercard and prosecco. We appreciate you noting the easy online ordering process. Thanks for your continued support! 🌸

Kind regards,
The Flowercard Team 🌸

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