Flowercard Reviews 25,236

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 323 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the fresh, vibrant, and beautiful flowers, often noting their excellent quality and presentation. Many people appreciate the ease of ordering, the timely delivery service, and the overall positive experience with their orders. The service is frequently described as reliable and efficient, with many customers expressing satisfaction with how their gifts were received. However, some customers also noted issues with delivery, mentioning instances where orders were late, not delivered as expected, or left in an insecure location. A few other people also felt that the flowers arrived wilted or were smaller than anticipated, leading to disappointment with the product's condition.

What people talk about most

Product

People report positive experiences with product. Many customers praise the beauty and uniqueness of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting timely arrivals and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers were delighted with the... See more

Order

Reviewers highlight positive aspects of the ordering process. Many customers found it easy and... See more

Service

Users describe positive interactions with service. Many reviewers praise the excellent and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... See more

Company replied

Rated 5 out of 5 stars

I have ordered from Flowercard many times prior to illness & sent a last minute Christmas flowercard. I had a minor issue that a lovely AMY sorted in such a speedy & caring way. My friend Rachel will... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist

About Flowercard

Written by the company

Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door

A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
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3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Well worth a try

I have ordered from flower card many times over the years as I always know that the flowers will arrive in good condition as they are always well packaged. I have never had a bad experience with flower card. I would give them 10/10 every time

June 3, 2025
Flowercard logo

Reply from Flowercard

Dear Lynda,

We're happy to hear that the flowers always arrive in good condition due to our packaging. We appreciate your continued orders over the years and are glad you've never had a bad experience. Thanks for the 10/10 rating. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Lady who revived card never heard of…

Lady who received card never heard of your company .so she was thrilled yo pieces when she saw tea cup with arrangement.She adored it so thank you once again for a beautiful arrangement

June 2, 2025
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Reply from Flowercard

Dear Mrs Jones,

We're happy to hear that the recipient loved the teacup arrangement! It's wonderful knowing she adored it. Thank you for your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

My friend was blown away by the…

My friend was blown away by the beautiful flower card. Her reaction was ‘wow wow wow!!!’

June 2, 2025
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Reply from Flowercard

Dear Cathy,

We're happy to hear that your friend loved her Flowercard! It's wonderful to know that it made such a positive impression. Thank you for your feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Easy ordering

Easy ordering, arrives on day requested.

June 2, 2025
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Reply from Flowercard

Dear Mrs Billington,

We're happy the ordering was easy and your delivery arrived on time. Thank you for your positive feedback. We appreciate it very much! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

I sent a flower card to friends who…

I sent a flower card to friends who were moving home - absolutely thrilled - said it was so beautiful & as they had just moved home it was good that they didn’t need to look around for a vase to put the flowers in

June 2, 2025
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Reply from Flowercard

Dear Mrs D'Aguiar,

We're happy to hear that your friends loved their Flowercard. It's great to know they appreciated its beauty and the convenience of not needing a vase after their move. Thank you for your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Great Quality

Website was problematic over the weekend and refused to process in the payment section.
There is no contact no except an email address....this needs to be improved.
However, on the Monday it worked extremely quickly.
Flower card arrived on time and in first class condition.
Would use again.

June 2, 2025
Flowercard logo

Reply from Flowercard

Dear Mr Reeves,

We appreciate your feedback. We are happy to hear that the Flowercard arrived on time and in excellent condition. We apologise for the payment issues you experienced over the weekend. We'll look into improving our website and contact methods. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Fast delivery

Fast delivery, lovely card and flowers. Just that little bit different than a bunch of flowers.

June 2, 2025
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Reply from Flowercard

Dear FMB,

We're happy to hear that you received your Flowercard quickly and found the card and flowers lovely. We appreciate your positive feedback and are glad you enjoyed the unique touch! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

The web site was easy to use and made…

The web site was easy to use and made it simple for me to find what I wanted. The choice was absolutely amazing . It was simple to place the order, and the card plus chocolates arrived exactly as requested and agreed and the recipient was really delighted! Couldn’t have asked for better!

June 2, 2025
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Reply from Flowercard

Dear Very Satisfied Customer,

We're so glad the website was easy to navigate and you found the perfect Flowercard choice! It's great to hear the order arrived as requested and the recipient was delighted. Thank you for your positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Beautiful flower card delivered to…

Beautiful flower card delivered to correct address & at the time we specified.

June 2, 2025
Flowercard logo

Reply from Flowercard

Dear Mr Darbyshire,

We're so happy that your Flowercard was beautiful and delivered correctly at the specified time! Thank you for letting us know; we appreciate your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Lovely treat…

Beautiful flower arrangement and website easy to use.

June 2, 2025
Flowercard logo

Reply from Flowercard

Dear Ms Barbato,

We're happy to hear that you found our flower arrangement beautiful and our website easy to use. Thank you for your positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Perfect timing

Perfect timing, delivering to a dear friend on a very special occasion [95th birthday], which both surprised and delighted her with gorgeous flowers!

June 2, 2025
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Reply from Flowercard

Dear Jean,

We're so happy to hear that our delivery arrived perfectly for your friend's 95th birthday, surprising and delighting her with beautiful flowers! Thank you for your lovely feedback. 🌸

Rated 5 out of 5 stars
Flowercard logo

Reply from Flowercard

Dear MK,

We're so pleased the flowers were beautiful and delivered on time. Thanks for letting us know; we appreciate your positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Delightful gift

Easy to order, delivery on time and as they were a gift for a 95 year old relative I was pleased to learn that she loved her gift.

May 31, 2025
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Reply from Flowercard

Dear Julie,

We're so glad the ordering process was easy, the delivery was on time, and relative loved her gift! Thank you for letting us know. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 4 out of 5 stars

Lovely flowers but left on neighbours…

Lovely flowers but left on neighbours door step

June 1, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Rowe,

We appreciate your feedback. We're sorry the flowers were not delivered directly to you. We'll look into our delivery process to prevent this. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Recipient was delighted

Recipient was delighted. First time seeing a flower card

June 1, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Winson,

We're happy to hear the recipient loved the Flowercard! It's wonderful to know they enjoyed this unique floral experience. Thanks for your feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Very easy to order

Very easy to order, arrived on time & recipient said it was lovely, really pleased

June 4, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Millington,

We're so happy ordering was easy, the delivery was on time, and the recipient was pleased with their lovely Flowercard! Thanks for the positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

When I was having some difficulties…

When I was having some difficulties with processing payment, I phoned and a kind young lady, Amy, helped sort out the problem.

The recipient of the flower card was delighted with how beautiful the card and flowers were! Thanks

May 29, 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Cunningham,

We're glad that we could assist you with the payment issue. It's wonderful to know the recipient loved the Flowercard. Thank you for your positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Always an excellent service

I've used Flowercard several times now for special occasions. They have always been reliable, with the cards turning up on time and the flowers being in beautiful condition. The recipients have always loved them.

May 31, 2025
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Reply from Flowercard

Dear EH,

We're happy to hear that our Flowercards have consistently arrived on time and in beautiful condition for your special occasions. It's great to know the recipients have always loved them. Thank you for your positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Beautiful

I actually got to see the Flowercard that I sent to my sister when I visited her.
It looked even better than in the picture , really lovely display of fresh flowers .
Also it arrived early !
Only negative point , the courier left the package on her door step but that was not Flowercards fault

May 30, 2025
Flowercard logo

Reply from Flowercard

Dear Mandy,

We're happy to hear that the Flowercard looked even better in person and arrived early! We appreciate your positive feedback regarding the freshness and display of the flowers. We regret to learn the courier left the package on the doorstep, and we'll be sure to share this with them. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

New home

Arrived on time and Emma very pleased with the card and prosecco.

June 6, 2025
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Reply from Flowercard

Dear Mrs Hasler,

We're happy to hear that the delivery arrived on time and that the Flowercard and prosecco brought joy. Thank you for your positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

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