Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... See more
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Review summary
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I have ordered from Flowercard many times prior to illness & sent a last minute Christmas flowercard. I had a minor issue that a lovely AMY sorted in such a speedy & caring way. My friend Rachel will... See more
Company replied
Company details
About Flowercard
Written by the company
Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
Contact info
48F/2 Linbar House, North Bridge Street,, EH48 4PP, Bathgate, United Kingdom
- cs@flowercard.co.uk
- flowercard.co.uk
4.3
Excellent
25K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality and customer service
June 9, 2025
Reply from Flowercard
Dear Michelle,
We're happy to hear that you had a great experience with our quality and customer service. Thank you for your positive feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Reply from Flowercard
Dear Mr Paterson,
We're happy the recipient was delighted. We appreciate your feedback about the survey; we will review it. 🌸
Kind regards,
The Flowercard Team 🌸
The Card was for a friends 40th birthday
The Card was for a friends birthday, she was thrilled.
June 9, 2025
Reply from Flowercard
Dear Ms Ede,
We are so happy the Flowercard made your friend's birthday special. Thank you for letting us know she was thrilled. 🌸
Kind regards,
The Flowercard Team 🌸
Perfect anniversary treat
I ordered one for my partner's anniversary and they nailed it. The mini bouquet tucked inside was vibrant and the scent was lovely. I loved how the card design matched the blooms. Just sharing my experience, this was worth every penny and definitely a repeat buy.
June 4, 2025
Unprompted review
Reply from Flowercard
Dear Lewis,
We're so glad the anniversary Flowercard was a hit! It's wonderful to hear the vibrant flowers and matching design made it special. Thank you for sharing your experience. 🌸
Kind regards,
The Flowercard Team 🌸
Ordering was easy but some bad bits
Ordering was easy, arrived on time and pretty. Bad bits Royal mail just threw it in the post box (have it on doorbell camera 🤔 and the actual card itself was unglued so not very stable.
June 8, 2025
Reply from Flowercard
Dear Mrs Lawlor,
We appreciate your order and are sorry to hear about the delivery experience. We will address the delivery issue with Royal Mail and review our card construction process to ensure better stability. Thank you for bringing this to our attention. 🌸
Kind regards,
The Flowercard Team 🌸
The colour wasn’t has popping as what I…
The colour wasn’t has popping as what I had hoped for but everything else about it was top drawer.
June 8, 2025
Reply from Flowercard
Dear Mr Manfield,
We appreciate your feedback and are glad everything else met your expectations. As we use real fresh flowers, their exact shade can naturally vary, which is part of their unique charm. We hope you understand. Thank you! 🌸
Kind regards,
The Flowercard Team 🌸
Perfect pick-me-up
The gift was for my elderly parents who have gone through a rough patch, health-wise recently. They were delighted with the flowers that arrived the day after I ordered them, in perfect condition and as described on the website.
June 7, 2025
Reply from Flowercard
Dear Linda,
We're so glad to hear your parents were delighted with their Flowercard, especially during this challenging time. We appreciate you sharing that the flowers arrived in perfect condition and on time. 🌸
Kind regards,
The Flowercard Team 🌸
All the cards I have ordered from…
All the cards I have ordered from Flowercard have been much appreciated by the people who have received them. it's easy to order and you are kept informed regarding delivery.
June 7, 2025
Reply from Flowercard
Dear Mrs Hoblin,
We're so glad to hear that your recipients have appreciated their Flowercards. It's great to know that you found our ordering process easy and that you were kept informed about the delivery. Thank you for your feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Very happy with your service!
My cousin was so pleased with the flowercard I sent her after losing her dear Dad. She said it comforted her as he loved his garden so much.
It arrived the next day in excellent condition so very happy!
June 6, 2025
Reply from Flowercard
Dear Mrs Simpson,
We're so glad to know that your Flowercard brought comfort to your cousin during this difficult time, especially given her Dad's love for his garden. We appreciate your positive feedback and are happy it arrived in excellent condition with prompt delivery. 🌸
Kind regards,
The Flowercard Team 🌸
Quick get well cheer
I sent this card to my sister when she was ill, and what surprised me was how much joy it brought her. The flowers stayed fresh in that little oasis, and she texted me photos smiling. From my perspective, it’s perfect for cheering someone up.
June 13, 2025
Unprompted review
Reply from Flowercard
Dear Rosemary,
We're happy to hear that your Flowercard brought your sister so much joy. Thank you for sharing your positive experience! 🌸
Kind regards,
The Flowercard Team 🌸
more room for my message
Flowers were lovely but wish more room for my message and more cards without ready printed messages.
June 6, 2025
Reply from Flowercard
Dear Miss Bennet,
We're glad the flowers were lovely! We appreciate your feedback regarding the message space and card options. We will consider this as we improve our services. 🌸
Kind regards,
The Flowercard Team 🌸
Reply from Flowercard
Dear Ms Miller,
We're happy to hear the recipient was delighted with the presentation! Thank you for your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Reply from Flowercard
Dear Mrs Graham,
We are so happy to hear your cousin loved the surprise! Thank you for sharing this positive feedback with us. 🌸
Kind regards,
The Flowercard Team 🌸
Lovely flowers, great price, great service
My friend was over the moon with her birthday Flowercard, choccies and prosecco gift. Flowers are lovely. Next day service on delivery was brilliant. Always a pleasure dealing with the company.
June 2, 2025
Reply from Flowercard
Dear Mrs Hilton,
We're happy to hear your friend loved her birthday Flowercard, chocolates, and prosecco gift! It's great to know the flowers were lovely and the next-day delivery was brilliant. We appreciate your continued patronage! 🌸
Kind regards,
The Flowercard Team 🌸
My sister thought the flower card was…
My sister thought the flower card was lovely and smelled lovely as well
June 6, 2025
Reply from Flowercard
Dear Ms Tapley,
We're happy to hear that your sister found the Flowercard lovely and enjoyed its fragrance. Thank you for sharing this positive feedback with us! 🌸
Kind regards,
The Flowercard Team 🌸
These flower cards make a really beautiful Gift
I brought a flower card for my long time friend Pam’s birthday she was over the moon with it, telling me how beautiful it was, she was so pleased.
Made it a really worthwhile gift
June 5, 2025
Reply from Flowercard
Dear Ms Young,
We're happy to hear that your friend was so delighted with her Flowercard! It's wonderful knowing it made her birthday special and that it was a worthwhile gift. Thank you for your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
Made a very poorly lady smile and…
Made a very poorly lady smile and cheered her up.
Nice suprise through the post
June 4, 2025
Reply from Flowercard
Dear Mrs Cox,
We're so glad to hear that your Flowercard brought joy and cheered up someone's day! Thank you for sharing this heartwarming experience with us. 🌸
Kind regards,
The Flowercard Team 🌸
Reply from Flowercard
Dear Mrs Wilson,
We're happy to hear that you received your Flowercard on time and that you are pleased with its quality. Thank you for your feedback! 🌸
Kind regards,
The Flowercard Team 🌸
Arrived in good time
Arrived in good time - in fact it arrived the day before it was supposed to and unknown to us was on the front door step (thanks for NOT ringing the bell Royal Mail !). Flowers stayed alive for a good 5 - 7 days. Good.
May 28, 2025
Reply from Flowercard
Dear Mr Butler,
We appreciate you taking the time to share your feedback. We're glad your Flowercard lasted and that they arrived promptly. We'll pass your delivery feedback on to Royal Mail. 🌸
Kind regards,
The Flowercard Team 🌸
Reply from Flowercard
Dear Mrs Heath,
We're so happy it was easy to order, and you found a lot of choices at reasonable prices! Thank you for your positive feedback. 🌸
Kind regards,
The Flowercard Team 🌸
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