Flowersatnightingale Reviews 

153
•
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Beautiful ship Health & Safety ✅ spot on Cleaning ✅ immaculate Entertainment ✅suited for all Buffet✅ Amazing choices suits all Staff✅ 1st class Cabins ✅ Enjoyed mine at front though front... See more

Rated 5 out of 5 stars

The red roses were absolutely gorgeous – so fragrant, beautifully wrapped, and such a lovely treat for our clients. It’s always a pleasure to support local, especially when the service is this fri... See more

Rated 5 out of 5 stars

Ordered a bouquet for my friends birthday - then realised hadn’t changed the address online . Sent email explaining and Nightingale florists were so helpful . They called me and we sorted out deliver... See more

Company replied

Rated 5 out of 5 stars

Ordered flowers on the website and picked them up later the same day. Received a beautiful and unusual bouquet - so much nicer than anything I could buy at a supermarket - they may be a bit more expe... See more

Company replied

Company details

  1. Florist

Written by the company

Nightingale Flowers stocks beautiful bespoke flowers and homewares from our shop in the heart of Farncombe village, Godalming. We are proud to serve our local communities of Farncombe, Godalming, Guildford & Surrey. We provide unique floristry for all events including weddings, funerals and subscriptions. Our beautiful flowers are also available for national delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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4.8

All reviews

(153)

1 review in the last 12 months

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Rated 5 out of 5 stars

Last minute bouquet needed and…

Last minute bouquet needed and Nightingale came to the rescue! Quick responses via email and the most beautiful reflex rose bouquet five days later! Couldn't recommend enough, fabulous local florist!

October 2, 2024
Rated 5 out of 5 stars

I absolutely love nightingale florist

I absolutely love nightingale florist. I buy my flowers here for years already, and try to have fresh beautiful flowers in my clinic. The beautiful colours and the gorgeous arrangements they create are just so beautiful to gift or have in your own home. I wouldn't buy flowers anywhere else anymore.

September 15, 2024
Rated 5 out of 5 stars

Superb service as always

Superb service as always.
My partner was stunned by the bouquet I ordered.
Chatted by email to Katie and explained what I required, and the final product was outstanding - thank you Nightingale.
Highly recommended.

September 18, 2024
Rated 5 out of 5 stars

I placed my order online

I placed my order online, but had a few questions, so phoned the florist who were only too happy to help. Everything was explained clearly and the process could not have been simpler. The beautiful bouquet arrived when they said and they were exactly as I had ordered. My daughter was absolutely thrilled with them. I would definitely order again.

August 27, 2024
Rated 5 out of 5 stars

Absolutely stunning funeral flowers

Beautiful, fresh floral arrangements created by Daisy for my Mother’s funeral. From our initial chat, to the delivery of the arrangements, Daisy was approachable, knowledgeable, lovely, and calmly efficient at a very difficult time. We had some quite specific requests for flowers that Daisy found a way to include without question.

The floral arrangements were stunning, smelt gorgeous, included unique beautiful unique blooms, and were simply perfect for the occasion. Thank you so much.

I would recommend Nightingale florists without hesitation.

April 18, 2024
Rated 5 out of 5 stars

Wedding flowers

Daisy has been very helpful and it’s been a pleasure arranging the flowers for my son’s wedding.

April 9, 2024
Rated 1 out of 5 stars

Same day delivery not honoured

I paid for same day delivery, I entered the incorrect date by mistake. When I contacted this company and asked them that the payment of same day delivery overrides this, Daisy replied, "the delivery date is the date of delivery". Flowers were not delivered on the same day I ordered them, so I requested a refund of the £5 difference, Daisy said "I can't" do this!!! But instead she was giving me a £5 store credit. She could see that my billing address is Australia...
My advice is to enter today's date, but pay the cheaper option for delivery as they honour the date and not the type of delivery you selected/paid for. Save yourself £5 👍

March 8, 2024
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Reply from Flowersatnightingale

It's really disappointing to see this review which can be really harmful to small businesses. You placed this order and selected a delivery date. We delivered on the date you selected. Only after it was out for delivery, on the date you requested, did you contact us telling us you had made a mistake. Had you contacted us immediately and told us you had chosen the wrong date, we would have delivered it on the date you actually wanted. We have offered you store credit. We offered you free delivery on your next order. I'm sure you understand that we look at the date the customer selects for delivery as opposed to breaking down the pricing of each order. We especially can't breakdown what each customer has paid for delivery on the busiest weekend of the year, Mothers Day. Of the hundred of bouquets we fulfilled that weekend, yours has been the only complaint, because you ordered incorrectly. Same day delivery is a premium service as we need to employ a driver specifically to meet these orders. Hence the increased pricing. At Nightingale we bend over backwards to offer exceptional customer service and take great care over the presentation of our bouquets.

Rated 5 out of 5 stars

Easy to order

Easy to order, arrived on time and beautiful. Great so support a local independent trader

March 6, 2024

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