FlowersDirect.ie Reviews 

Ordering and payments were easy and delivered on time which I was extremely happy with. However, I had received a bonus code upon registering which I applied to the selected gift. The gift selection was a large basket of flowers which was to be elevated to extra large, however when I visited the person who received the basket it was rather disappointing as it did not appear to be large or extra large in the hand, I feel I could have gotten better value had I gone to my local florist, as I said I was disappointed on seeing them in reality.

Excellent, prompt and friendly service.

The instant response to my email. The driver contacted my friend to say that there was a delivery for her & I was sent a picture of the flowers at the house. The flowers were in a ceramic or porcelain vase instead of a glass vase which was perfect as the 18th Wedding Anniversary is Porcelain!! They loved the flowers!!

Flowers in perfect condition, fabulous customer service. 10/10 service. Flowers received on time, no delays. Highly recommend! The recipient told me it's the most beautiful bouquet she has ever received. Will definitely be using this service again.

Great customer service. Kath was amazing at sorting an issue with my flowers.

The gift basket was absolutely beautiful and the recipient was delighted with it!

I recieved a basket birthday gift and as a surprise they were left on my doorstep and i arrived home a few hours later to find them in tact in perfect condition and absolutely beautiful .Still as beautiful 4 days later .Thank you.

Ordered flowers the evening before & delivered the next morning
Quick & efficient service
The flowers were beautiful

They were beautiful. She loved them. Thank you

So reliable needed a wreath sadly for next day , ordered online at 7.30pm.was delivered at 9am next morning. So fresh exactly as ordered with a beautiful message card.Thankyou.

Service was 10/10, highly recommend

Edited to add that the company offered to do a redelivery based on my initial dissatisfaction. The redelivery was excellent and I was very grateful for such good customer responsiveness.
Original review: Some of the flowers were dried flowers. The photograph on the web site showed fresh flowers. Whether it was due to them being in transit too long or by design, it was not what I expected or wanted. The oasis was hard and dry.

The WORST company ever! Do not buy flowers from here!!!
I ordered my mother in law flowers 6 weeks in advance to the date - plenty of time or so I’d thought! When the day came she hadn’t received any flowers! I contacted the company who said sorry there is a delay we can get them
Sent Monday - 2 days after I had asked for them to be delivered. I didn’t see this email until Monday as I ended up giving birth. My mother in law was coming over to England on the Friday so I said there’s no point in sending the flowers on Tuesday as she would have 4 days to enjoy them please put me in touch with a manager… I had to ask on 3 occasions for a manager to finally email me only for them to be blase and say “we refunded you” “it was dpds fault” we claimed the money back from them - well great for the company but shocking customer service!! So my MIL got no flowers for Mother’s Day in the end and I got a half arsed reply. Won’t be ordering from here again.

Absolutely fantastic service and exemplary communication - I accidentally managed to auto-fill the shipping address, so the flowers would have been delivered to me rather than my friend for her birthday. I quickly got an email from the company to check shipping address, and everything was rectified promptly and flowers, chocolates and birthday message were delivered within hours of my order! My friend really loved the flowers. Really brilliantly handled by the team, I highly recommend!

Family motto "always communicate" it is the magic to a positive outcome.
Flowers Direct is second to none with their wonderful customer service.
Not only that, the bouquets are the most cheerful gift to send/receive. They are like a hug of joy.

Received the most beautiful long stemmed pink roses
They're absolutely gorgeous
Thank You

High quality flowers, delivered on schedule. Good communication to sender too added to sense of satisfaction with the process Having experienced the working of the service, will use it again.

They couldn’t have been more helpful. I ordered a bunch a few weeks ago and had the wrong postcode and they still delivered them again the next day, no questions asked. I also booked a bouquet for Mother’s Day but the recipient had received lots of bunches so I asked to delay my order and it was no problem. So fantastic to deal with.

Beautiful flowers.
Easy to order.
Delivery spot on.

My husband ordered thank you flowers for someone and ordered the extra large bouquet which was quite a bit more expensive. When the person sent us a picture to say thanks we were shocked to see that Flowers Direct had actually sent out a petite bouquet instead. There was also no sign of the card we had purchased.

My husband got in touch with customer service about it sending them the photo of the flowers and a screenshot of the extra large bouquet from their website which were drastically different. They sent back an email asking for additional top down photos of the bouquet which is ridiculous and in my opinion unnecessary as the photos already show the mistake. We're hoping for a refund of the difference in cost but it seems we shouldn't hold our breath.