Flower Shops Network Reviews 1,184

Dear Zsolt Bardi,

Thank you for your recent order with us. Unfortunately, we regret to inform you that we are unable to process your order today. We sincerely apologize for any inconvenience this may cause.

As a result, we will be processing a refund for your order as soon as possible and it should reflect on your account within 3-5 business days. We understand that this may not be the outcome you were hoping for, and we are truly sorry for any disappointment or frustration this situation may have caused.

I ordered flowers on Wednesday 22nd for a lady who was leaving work on Friday 24th.
The order and payment were accepted immediately.
On Friday 24th I recieved an email at 12.51pm saying the order couldn't be fulfilled as no florists were available and offering a full refund within 5 working days.
This left me no time to organise anything else for the lady's leaving present.
How can you as a flowershop/ delivery service think this is acceptable business practise?
The email also said you hoped you can help with any future orders.
I can assure you that there won't be any. Pathetic!!!

Placed Birthday order 3 days ago and at 1 pm today they advised they could not fulfill the delivery. Operating under false pretences.

Would give zero stars if could.
Do not use this company.
Order placed for mothers day on 8th March. Received email from them the day before mothers day saying order cannot be fulfilled. Still awaiting a refund 6 weeks later. Now instructed by credit card company to take action.
Company is appalling. AVOID

Follow up to earlier review. Still no refund.
Why aren't trading standards closing this business down?

Like many here, the company took my money, then told me at the end of the day that they could not find anyone to deliver until the following day. It's a con, scam, dishonest business; they have no intention of delivering the same day. DO NOT USE THIS COMPANY

Thrilled with the service my friend sent me a picture of the flowers. She was thrilled and the flowers were fabulous

Absolutely appalling. Order not fulfilled and spent 3 hours on their customer care line as “caller number one” - which was never answered. My mother is terminally ill and this was one of the worst experiences I have had. Terrible - avoid at all costs!

Driver was very diligent despite having trouble finding the address.

Absolutely shocking company, order placed and received confirmation then next day they said they could fulfill the order. That was back in march and still no refund. I'm concerned I won't receive one either but won't be for the want of trying. Please avoid.

I ordered flowers and paid for next-day delivery. I received a confirmation email. I was not informed until late the following day that they were unable to deliver and would cancel the order. Twelve days no refund. They send very placating responses....thank you for reaching out..... blah blah. Totally unacceptable.

Do not use this company..they're an absolute joke.
Ordered flowers to be delivered to a London address..and made payment.
Five minutes after confirming my order I received a second email saying that has no one to deliver to a London address and I would receive a refund

2 weeks past still no refund..no further communication from them

This us a Scam set up

This company is a fraud. And should know that flowers are bought for occasions happy and sad so they are massively disappointing people daily. Promise to deliver then don’t deliver at all. After weeks of nonsense from them regarding a refund I had to go through my bank for a chargeback.and seems to be the same for most people using them are let down. They should not be in business.

Order flowers to be delivered the following day. Received an email AFTER my money was taken confirming they could not deliver the order and my money would be refunded. 4 weeks later - still no refund. Very concerning so I had to contact the bank to force the refund.

Flower shop networks, didn't get my Daughter's birthday flowers delivered on time, it wasn't giving a reason just a promise for the money to be deposited back.
After 17 days, I still waiting for the deposit of my money to the bank.
Save your self the hassle.
Regards.
Juan Manzo.

Ordered a basket of flowers on behalf of my elderly mum for my sisters wedding anniversary 2 weeks in advance,i was told via email i would recieve confirmation of delivery by email with a photo,I had neither then had email saying sorry cant deliver until Monday is that good for you?no it wasnt as that would of been 3 days later! They promised a refund still waiting,then just kept getting emails saying thanks for shopping with us!no reply to emails asking where my refund was,then my sister had a small basket of flowers delivered which was nothing like I ordered,half the size and no where near worth the price I paid. defo a scam and like the others say avoid avoid like the plague

Dreadful company. Avoid! Ordered flowers and the order was cancelled. I missed the email as it went to my junk folder. After making contact two alternate dates were made for delivery and the order was cancelled again. They said they had refunded my money, but hadn’t. Eventually I had to contact my bank to reverse the charge to get my money back. This is a scam company I believe.

Failed to deliver order
Will not refund; they reply with sickly email
I.e “Reaching out to you”. They should not be allowed to carry on trading.

I’ve ordered a same day delivery flowers for a friend at 8 am and was called at almost 12 to be told that it won’t be possible for a same day delivery. I had to find some other places but obviously because of the time that it was already, I got something not as special as i planned. I was told that a refund was processed and I should receive it in 3-5 working days which never happend. Contacted them via email to ask about the money and all the time I was told that they are looking into it… after a week I still didn’t get my money back and tried to email them again and no answer from them…..wouldn’t recommend to anyone!!!! Couldn’t fulfil my order, had to get some ordinary flowers for my friend and didn’t have my refund back! Luckily I’ve paid via credit card and was able to recover the money!!! Don’t order from them! Looks like a scam!!!!

My story seems the same as many others. I ordered a bouquet, received an email saying the order could not be fulfilled, and that a refund would be made within a couple of days. No refund appeared and 4 weeks had elapsed, so I contacted my bank and they refunded the approx £56 within a matter of hours.