I found out from recipient a week later that the flowers were beautiful, however the card I had written was not placed with the bouquet so she did not know who sent them! I am also getting emails with... See more
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Review summary
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Great service! Delivered as scheduled. The flowers and arrangement were beautiful. Bright and happy colors. There was a bit of mix up with the vase but it was sorted promptly. Much appreciated. Thank... See more
I visited Flower Station London and was really impressed. The shop is beautifully presented with a wide variety of fresh, vibrant flowers. The staff were welcoming, knowledgeable, and helped me choose... See more
Cannot recommend highly enough for Christmas trees. I bought a last minute one on 22nd December and didn't expect much for £31 (including free same day delivery). Had a wonderful surprise when the 5 f... See more
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Company details
Written by the company
Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!
Contact info
55 Park Road, NW1 6XU, London, United Kingdom
- +442077247525
- info@flowerstation.co.uk
- flowerstation.co.uk
3.8
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
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Great service. Beautiful arrangement.
Great service! Delivered as scheduled. The flowers and arrangement were beautiful. Bright and happy colors. There was a bit of mix up with the vase but it was sorted promptly. Much appreciated. Thank you.
January 17, 2026
Unprompted review
Absolutely beautiful flowers every…
Absolutely beautiful flowers every time. I only use Flower Station. Beautifully packaged as well and always delivered with care.
October 16, 2025
Unprompted review
Thank you for your service
Thank you for your service! I ordered an orchidea flower for my sister s birthday. The staff is marvelous. They emailed me every detail about the order because i live abroad. I suggest to all to order here.
February 1, 2026
Excellent service from Shahid
Excellent service from Shahid, was very helpful and selecting a vibrant display which studying
February 6, 2026
Unprompted review
I ordered online the day before for…Birthday flowers
I ordered online the day before for birthday gift. I received email at 10.13am to say my flowers have been freshly made and a driver has been assigned to deliver them. I saw the van on the map and let my family know the flowers were coming soon.
Then the van disappeared off the map and then nothing until another email came at 4.30pm to say exactly the same as the earlier email.
I emailed the helpline for them to say the driver phoned in sick and very sorry. The flowers were finally delivered at 7pm that day which the birthday was nearly over. They said on the website that deliveries are upto 8pm but should have updated me about the driver as my family kept waiting most of the day after the earlier email.
I would go direct with a shop next time and not online.
February 1, 2026
Reply from Flower Station
Dear Paula,
Thank you for taking the time to share your feedback.
We are very sorry for the frustration caused by the delivery updates on the day of your order. Unfortunately, the driver originally assigned to your delivery reported sick during the route, which meant the order had to be made anew with fresh flowers and reassigned to another driver later in the day. This resulted in the delay you experienced.
As outlined on our website, standard residential deliveries can take place anytime between 9am and 8pm, and on this occasion the bouquet was successfully delivered within that delivery window at 7pm. However, we do understand that the earlier tracking update understandably led you to expect the flowers much sooner, and we apologise for the confusion this caused.
We appreciate that birthday deliveries are time-sensitive, and we regret that the change in driver was not communicated more clearly earlier in the day. Your feedback regarding the tracking updates and communication has been noted and shared with our team as we are always looking to improve our service.
We are pleased that the flowers were ultimately delivered on the same day, but we are sorry that the experience did not meet your expectations on this occasion.
Best regards,
Alex
Great for Events
Flower Station was recommended to us by a local business for an event we were hosting, and they exceeded expectations. Their team was incredibly supportive, offering thoughtful guidance on the décor throughout the planning process. The floral arrangements were beautiful, we highly recommend Flower Station for an event.
February 2, 2026
Unprompted review
Thanks that was wonderful and was…
Thanks that was wonderful and was received with gladness
February 1, 2026
Happy with a service
you have delivered purchase in time and good quality. I can recommend
February 1, 2026
Wow what a lovely experience honestly…
Wow what a lovely experience honestly staff were so kind and warm and helpful - elena was sooooo kind and helpful and attentive she was patient and a pleasure
February 1, 2026
Unprompted review
Such lovey bespoke service !
Such lovey bespoke service !! Couldn’t recommend this place more. Elena was amazing 🩷🩷
February 1, 2026
Unprompted review
I was a bit hesitant to order..
I was a bit hesitant to order from this shop because of the mixed reviews but I’m really glad I did. I placed an order, selected a delivery date and it arrived within the expected timeframe. The service was reliable and smooth. I haven’t seen the flowers in person but they looked great in the proof of delivery. Thank you Flower Station!
January 25, 2026
Unprompted review
Great flowers and service
January 23, 2026
Unprompted review
Very friendly service
Very friendly service. Would come back and recommend to my friends
January 18, 2026
Unprompted review
Excellent service and lovely bouquet. Highly recommend
Excellent.
We are extremely happy with the service and the bouquet we recieved was lovely. I will definitely order from here again.
I also thought it was really great value.
Recommend!
January 17, 2026
Unprompted review
Great experience
Recipient loves the arrangement. I appreciate the excellent communication and handling of this order, small as it was. I couldn't have hoped for a better experience, start to finish.
January 9, 2026
Unprompted review
Reply from Flower Station
Dear Meredith,
Thank you so much for your kind words! We are thrilled to hear the recipient loved the arrangement and that you had such a positive experience with us. No order is ever too small, and we truly appreciate you taking the time to share your feedback. We look forward to helping you again in the future!
Best regards,
Customer Support Team
This company is advertised as…
This company is advertised as international flower delivery, allows you to fill in your details with an international delivery address, takes your money and then emails 24 hours later to say they do not do international delivery - Google even advertised them for international flower delivery - avoid
January 4, 2026
Unprompted review
Reply from Flower Station
Dear Customer,
Thank you for your valuable feedback.
Please note that we do not offer international deliveries at the moment. On our delivery page we state our availability for our delivery services. Namely the Same-day one for London addresses and the Next-day delivery service for the rest of the UK.
Additionally, upon entering an address that is outside mainland UK you immediately were notified with a "Recipient Address Alert" stating the following:
"Please provide a valid UK delivery address. We currently deliver within the UK only. Orders to non-UK addresses can’t be processed and will be subject to a refund fee."
However, this alert was not heeded and the order was still placed which culminated in us contacting you and cancelling the order with your confirmation.
Kind regards,
Alex
Reply from Flower Station
Dear Bohdan,
We are happy to hear you had a great experience, thanks for the review!
Best regards,
Customer Support Team
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