They sent me the wrong color of flowers instead of delaying or cancel my order, without waiting for a reply. I ordered the product many days in advance, which initially made me give the app a 1 star... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This platform is literally excellent! I ordered a toy and bouquet from Riga within Yerevan and everything was perfectly done by the shops and the platform itself. Regarding the payment, all was very w... See more
Company replied
I ordered my friend who is on exchange flowers from Australia, and was a bit worried about the delivery process but it ran so smoothly and we are all very happy. Bouquet was a great size and so lovely... See more
Company replied
My sister was having a rough week, so I sent her a sunflower bouquet to Spain Flowwow allowed me to add chocolates to the order too, so I didn't have to order them elsewhere. The photo looked really... See more
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Company details
Written by the company
From humble beginnings as a flower delivery service, Flowwow has evolved into a thriving marketplace connecting customers with local brands worldwide. Our commitment to fostering strong relationships and spreading joy remains at the heart of everything we do. We've already empowered over 15,000 shops across 30+ countries, providing them with the tools and support they need to succeed. And we have no intention to stop! Moreover, our platform enables local shops to expand their reach and build a strong community of like-minded entrepreneurs. For our customers, we offer a diverse range of products, from flowers and gifts to jewellery and home decor. We simplify both the gifting process and user experience, so they can focus on spreading joy. Our focus on convenience, transparency, and empathy ensures a seamless shopping experience, fast delivery, and diverse useful features like an order preview before delivery, an ability to send a gift withouth knowing the exact address, calendar of big dates, etc. These positive attributes are consistently highlighted in customer reviews. Discover the joy of gifting and the power of connection with Flowwow.
Contact info
United Kingdom
- hello@flowwow.com
- flowwow.com
4.4
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Flowwow
Your feedback and trust mean the world to us🤍 Your Flowwow
Reply from Flowwow
Your feedback is important to us! We're committed to providing you with exceptional service. Keep visiting us for more! Your Flowwow
Orchids bouquet
Orchids bouquet, ordered through the website. Nice local florist, neat packaging, friendly courier. Notifications came at odd time, but delivery was spot on.
February 22, 2026
Unprompted review
Reply from Flowwow
Thanks for the great rating 😉 Flowwow team
I got scammed I think
My flowers were not delivered, despite an email saying they were. When I tried to message the shop about this, I recieved no response and since then my website started only bring written in russian, and the link to view my order has stopped working.
February 14, 2026
Reply from Flowwow
Thank you for bringing this situation to our attention. We're sorry for the inconvenience you've experienced. To help us resolve this issue, please send your order number to feedback@flowwow.com – we will work directly with the seller. Flowwow team
I ordered flowers from Romania to be…
I ordered flowers from Romania to be delivered in Cyprus. Excelent experience. Delivered on time.
July 21, 2025
Reply from Flowwow
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Late delivery
The order was for Valentine's day which was given on 1st of february. It should be sent between 09:00-12:00 however my wife received it at 18:33. Several times i wrote from the application and WhatsApp to the store to ask the condition of the order and they didnt reply me back.
February 14, 2026
Reply from Flowwow
We are very sorry that the seller let you down with the delivery. According to the platform’s rules, an official dispute can only be opened within 72 hours from the moment of delivery. If this period has expired, we are unfortunately unable to act as an arbitrator between you and the store.
However, you may leave a low rating at any time, add an honest review about your order, and contact the store directly. The chat with the seller is available in the “Inbox” section, and the supplier’s other details can be found on your receipt.
Expensive and less value for the money
The flowers were expensive and in small quantity for the price.
February 14, 2026
Reply from Flowwow
We are sorry that the gift did not meet your expectations. According to the platform's rules, an official dispute can only be opened within 72 hours of delivery. If this period has expired, Flowwow cannot act as an arbitrator between you and the store. However, you can give a low rating, add an honest review of your order, and contact the store directly at any time. You can chat with the seller in the ‘Inbox’ section, and the rest of the supplier's details are on your receipt. Flowwow team
Awesome
Awesome. I need flowers delivered to my adult children a day after learning their cat died. I’m in the US. The app and the whole experience was perfect. Made the pain a little softer seeing when the flowers arrived.
February 15, 2026
Reply from Flowwow
Thank you for your feedback! We're always working hard to bring you the best experience 💝 Truly yours, Flowwow
My wife LOVED the entire package you…
My wife LOVED the entire package you created. And it arrived as expected. Thank You!
February 14, 2026
Reply from Flowwow
Thank you for your feedback! We're always working hard to bring you the best experience 💝 Truly yours, Flowwow
They delivered just in the nick of time…
They delivered just in the nick of time on the busiest day of the year!
February 14, 2026
Reply from Flowwow
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Reply from Flowwow
Thank you for your feedback and trust 😉 Your Flowwow
As promised
As promised, quick and efficient service with a beautiful bouquet.
Many thanks.
February 14, 2026
Reply from Flowwow
Thanks for the great rating 😉 Flowwow team
Reply from Flowwow
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Got delivered but a mandatory App ruined the experience
Got delivered on time, good quality, and let me do an overseas delivery to my partner, but having to go through a phone app, and trying to get updates on your desktop was absolute torture, and I was not getting my verification code sent to either my email or whatsapp to see how it was going before it actually got delivered.
February 14, 2026
Reply from Flowwow
We are very sorry that you are experiencing difficulties with authorisation. In this situation, you can email us at feedback@flowwow.com, providing your telephone number so that we can help you. Flowwow team
Flowers not recieved
Flowers not recieved. No solution from the company. Disgusting
February 15, 2026
Reply from Flowwow
We are very sorry that you were not satisfied with your order. In such situations, we recommend opening a dispute to receive compensation, which you have done. Your dispute will be resolved within 5 days. Flowwow team
Flawless experience & excellent service
The ease of picking the flower bouquets and coordinating with the florist in delivering to flowers. Every step of the process was perfect.
February 14, 2026
Reply from Flowwow
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Reply from Flowwow
Thank you for your feedback and trust 😉 Your Flowwow
Horrific Experience
My experience with Flowwow was extremely disappointing and stressful.
I placed a Valentine’s Day order and selected the option for the shop to contact the recipient and arrange a convenient delivery time. This was never done. The recipient was never contacted and did not receive any flowers at all.
Before delivery, the shop was supposed to send a photo of the actual bouquet. Instead, they sent a generic promotional image clearly taken from advertising, not a real photo of the prepared order.
I tried to contact the shop to provide additional details and ensure successful delivery, but my messages were ignored. Calling the shop was impossible — only an automated system with no option to speak to a person or leave a voicemail.
Despite all of this, a few hours later the order was marked as “delivered,” even though no delivery attempt was made and no contact with the recipient ever happened.
When I opened a dispute, there was no proper investigation or fair resolution process through the platform.
This was meant to be a special surprise for an important occasion, but instead it turned into a frustrating and unreliable experience. Based on this situation, I cannot recommend Flowwow
February 14, 2026
Reply from Flowwow
We are very sorry that you were not satisfied with your order. In such situations, we recommend opening a dispute to receive compensation, which you have done. Your dispute will be resolved within 5 days. Flowwow team
Great service
Great service. I ordered from USA to be delivered to Fujairah. It was a quick delivery!!!
February 14, 2026
Reply from Flowwow
Thanks for the great rating 😉 Flowwow team
Reply from Flowwow
Thanks for the great rating 😉 Flowwow team
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