They sent me the wrong color of flowers instead of delaying or cancel my order, without waiting for a reply. I ordered the product many days in advance, which initially made me give the app a 1 star... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This platform is literally excellent! I ordered a toy and bouquet from Riga within Yerevan and everything was perfectly done by the shops and the platform itself. Regarding the payment, all was very w... See more
Company replied
I ordered my friend who is on exchange flowers from Australia, and was a bit worried about the delivery process but it ran so smoothly and we are all very happy. Bouquet was a great size and so lovely... See more
Company replied
My sister was having a rough week, so I sent her a sunflower bouquet to Spain Flowwow allowed me to add chocolates to the order too, so I didn't have to order them elsewhere. The photo looked really... See more
Company replied
Company details
Written by the company
From humble beginnings as a flower delivery service, Flowwow has evolved into a thriving marketplace connecting customers with local brands worldwide. Our commitment to fostering strong relationships and spreading joy remains at the heart of everything we do. We've already empowered over 15,000 shops across 30+ countries, providing them with the tools and support they need to succeed. And we have no intention to stop! Moreover, our platform enables local shops to expand their reach and build a strong community of like-minded entrepreneurs. For our customers, we offer a diverse range of products, from flowers and gifts to jewellery and home decor. We simplify both the gifting process and user experience, so they can focus on spreading joy. Our focus on convenience, transparency, and empathy ensures a seamless shopping experience, fast delivery, and diverse useful features like an order preview before delivery, an ability to send a gift withouth knowing the exact address, calendar of big dates, etc. These positive attributes are consistently highlighted in customer reviews. Discover the joy of gifting and the power of connection with Flowwow.
Contact info
United Kingdom
- hello@flowwow.com
- flowwow.com
4.4
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Flowwow
Thanks for the great rating 😉 Flowwow team
Flowers for valentine
It was fairly easy to order. The flowers were very nice quality and my girlfriend really enjoyed. Also there was enough availability on Valentine’s Day.
February 14, 2026
Reply from Flowwow
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Card message written by hand not…
Card message written by hand not printer and it was afwul..ı never seen like this
February 14, 2026
Reply from Flowwow
We are very sorry that you had such an experience with your order. Sellers do not always have a printer available. Our service does not have strict rules regarding this. You can leave feedback about your order — the seller will appreciate the feedback. Flowwow team
Next day flowers was dead 😕
February 14, 2026
Reply from Flowwow
We are very sorry that the flowers did not bring you joy for long. According to the platform's rules, an official dispute can only be opened within 72 hours of delivery. If this period has expired, Flowwow cannot act as an arbitrator between you and the shop. However, you can give a low rating, add an honest review of your order, and contact the shop directly at any time. You can chat with the seller in the ‘Inbox’ section, and the rest of the supplier's details are on your receipt. Flowwow team
The guy who delivered the roses DOESN'T…
The guy who delivered the roses DOESN'T SAID THAT FROM WHO IT IS🤨🤨
I wrote for you guys the note(!!)
"Od Paulinki"
February 14, 2026
Reply from Flowwow
Thank you for leaving a review! You did not include your name in the text of the card. You can view your order details in your personal account. All orders are anonymous by default. Flowwow team
Very happy
Easy to book, delivered on time, beautiful flowers. Simple and easy. I will definitely order flowers from this store again.
February 14, 2026
Reply from Flowwow
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Reply from Flowwow
Thank you for your feedback and trust 😉 Your Flowwow
Reply from Flowwow
Thank you for your feedback and trust 😉 Your Flowwow
Your boy needed a quick apology gift 😬…
Your boy needed a quick apology gift 😬 Picked a rose flower bouquet on the website and ordered same-day delivery in Abu-Dhabi. Seller called to confirm a small replacement, but the result looked 🔥
February 19, 2026
Unprompted review
Reply from Flowwow
Thank you for your feedback and trust 😉 Your Flowwow
the letter that i wrote was incomplete…
the letter that i wrote was incomplete .
La carta pedi que por favor escriban, llego incompleta
February 12, 2026
Reply from Flowwow
Lamentamos mucho que el vendedor no haya completado el texto de la tarjeta. Puede dejar un comentario sobre su pedido; la tienda agradecerá mucho su opinión. Le agradeceríamos que reconsiderara su valoración. El equipo de Flowwow
Reply from Flowwow
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Awesome!
Awesome! My girlfriend really loved the valentines gift and surprise went as planned!
Thanks a lot for making it happen :)
February 13, 2026
Reply from Flowwow
Thank you for your rating! We strive to ensure that you receive excellent service and can please your loved ones. Flowwow team
Reply from Flowwow
We're sorry our sellers didn't meet your expectations. A quick reminder: you can open an official dispute with the store within 72 hours of delivery — after that, Flowwow can’t step in as an arbitrator.
That said, you’re always welcome to leave a rating, share your honest review, or reach out to the store directly. You’ll find the chat with the seller in your Messages section, and their details listed on your receipt. Flowwow team
Ordered peonies flowers for an…
Ordered peonies flowers for an engagement party💍 Fresh, fragrant, and looked just like in the pictures! 🩷
February 17, 2026
Unprompted review
Reply from Flowwow
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
I send a lily flower bouquet to my…
I send a lily flower bouquet to my daughter's teacher in Sharjah. Easy to choose, add card and chocolate to the order. No complaint
February 17, 2026
Unprompted review
Reply from Flowwow
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
I ordered a cupcake set from Dubai to…
I ordered a cupcake set from Dubai to Sharjah for my friend’s birthday. The box had a small dent, but the cupcakes inside were still absolutely perfect
February 17, 2026
Unprompted review
Reply from Flowwow
Thank you for your feedback and trust 😉 Your Flowwow
Sent a forever rose to my Valentine 🌹❤️…
Sent a forever rose to my Valentine 🌹❤️ Couldn't find the address on the first try (the search bar seemed a bit glitchy), but then it all worked out. Delivery arrived the next day, and the rose looked stunning. Extra credit for the presentation!
February 17, 2026
Unprompted review
Reply from Flowwow
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.